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Extended Stay America - Jacksonville - Camp Lejeune

287 reviews
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Traveler (10)
Room & Suite (18)
Dining (2)
Overview
  • Excellent67%
  • Very good19%
  • Average7%
  • Poor4%
  • Terrible3%
Travelers talk about
“granola bars”(6 reviews)
“front desk”(46 reviews)
“grab and go”(5 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Jacksonville - Camp Lejeune
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (287)Write a Review
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All reviewsgranola barsfront deskgrab and goassistant managerthe property manageramazing customer servicehome away from homea great place to staytwo monthswi filong termshopping centerslaundry roomlove this hotelgreat pricewould recommend this hotel to anyonelate check
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51 - 55 of 286 reviews
Reviewed June 8, 2017

Checked in to the hotel, as my son was moving to Camp Lejeune. We had 2 rooms and my son found a live bed bug in his room, staff was friendly however due to the nature of circumstance, we chose to exit the hotel immediately.More

Review collected in partnership with Extended Stay
Thank Angie J
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Camp LejeuneResponded June 9, 2017

Angie, It is always appreciated when our guests alert us to any situation which is detracting from their overall great stay with us. We apologize for the situation you describe. This is very rare, however does happen, and we apologize for any inconvenience this may...More

Reviewed May 16, 2017

2nd floor room, AC did not work, bad old food smells in room, smoke smells in the hallway, old warped/braking furniture, no hot breakfast, elevator barely worked, charge half a day pay to check in 1 hour early... but friendly staffMore

1  Thank RJBos
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Camp LejeuneResponded May 17, 2017

Thank you for being our guest and for sharing your feedback. I apologize for the inconveniences you faced in regard to odour and air conditioning in your room. We work hard to provide a clean and comfortable environment and I am sorry we failed to...More

Reviewed May 1, 2017 via mobile

The reception staff were extremely friendly. The bed was oh so comfortable, the room clean. There is a laundry room with quite a few washing machines and dryers. The coffee in the morning was the best coffee that I've had in one of the many...More

1  Thank GailLuiz24
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Camp LejeuneResponded May 2, 2017

Many thanks for the glowing feedback. Nothing is important than your satisfaction so we are delighted to know how much impressed you were with your comfortable room, our service and especially with the coffee we serve. We appreciate you recommending Extended Stay America - Jacksonville...More

Reviewed April 29, 2017

I have traveled to Camp Lejeune for work every two months for the last three years and have thoroughly enjoyed staying at this ESA location. The property is clean with lots of parking and well lit at night. My room has always been super clean,...More

Thank rdunn01
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Camp LejeuneResponded April 29, 2017

Thank you for making Extended Stay America - Jacksonville - Camp Lejeune your home away from home. Nothing is more important than your satisfaction so we are delighted to know how happy you were with the cleanliness of your room and with our convenient location....More

Reviewed April 21, 2017

We came here to visit our son at camp lejeune! The staff blew me away with the amazing customer service over the phone with Alex and the front desk with Stacy . Everyone is cheerful and kind and I can't say enough good things ....More

Thank Stephanie J
Response from 00esa, General Manager at Extended Stay America - Jacksonville - Camp LejeuneResponded April 22, 2017

Stephanie, thank you for taking the time to write a review about your exceptional stay at Extended Stay America - Jacksonville - Camp Lejeune. We are delighted to read that you were impressed with our pet-friendly property, the great value we offer for the price,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$61 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#4 Business Hotel in Jacksonville
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
$61 - $85 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#4 Business Hotel in Jacksonville
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveler (10)
Room & Suite (18)
Dining (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Joyce M
February 2, 2016|
AnswerShow all 2 answers
Response from Sheri P | Reviewed this property |
This is from this hotels website. As always call ahead for current rates just in case website has not been updated. Pet Policy Pets are always welcome guests at Extended Stay America. A maximum of two pets are allowed in... More
0
Votes
Teethfreak419
July 7, 2015|
Answer
Response from Manager-AAL | Property representative |
18 yrs. old.
0
Votes
Room Tips
"Love the suite rooms!"
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"Definitely get a king bed!!!"
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"close to everything you need in Jacksonville NC"
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"Express your needs upon booking, and these folks will make every effort to meet your needs."
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