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Extended Stay America - Jacksonville - Camp Lejeune

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Extended Stay America - Jacksonville - Camp Lejeune
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206 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Fredericksburg
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were comfortable and spacious. The room was clean. The hotel was quiet. The reason I didn't give them a higher rating is because they said they had continental breakfast. Had granola bars, muffins and instant grits/oatmeal to include coffee. But you get a place to sleep with kitchen and large refrigerator. For the price I got it for... More 

Helpful?
Thank Mark M
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for your recent stay. We are thrilled you had a wonderful experience at Extended Stay America - Jacksonville - Camp Lejeune, and we are so happy you found your suite to be clean with lots of room to relax. We also appreciate your nice comments regarding our courteous associate. However, we regret that our grab-and-go breakfast offerings did... More 

Frankford, Delaware
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on 8/3/16 because we are traveling with a small dog and they allow small animals. Very quickly after check in our normally good dog was going ballistic. The refrigerator was making an extremely loud noise so we had to unplug it to get it to stop for sleep and for our dog could calm down. The bed... More 

Helpful?
1 Thank seanswife4ever
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

We were happy to have you and your pet as our guest recently. It is unfortunate you did not get a good nights sleep with us due to the discomfort of the bed. Our complimentary grab and go breakfast is typically well received ad a value add due to it being quick and easy to begin the day with a... More 

Flowery Branch, Georgia, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Tracey! Tracey was the receptionist who helped us get a room despite a mixup in reservations. Tracey went above and beyond to be sure we were taken care of! Even calling the surrounding hotels only to find out everyone was "booked up!" Her manager allowed her to free up a room for us! We had a reservation with a confirmation... More 

Helpful?
Thank Betty S
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for your review filled with so many kind comments! We greatly appreciate your recognition of Tracey's efforts who went above and beyond to assist your needs and make you feel comfortable. We are proud of our associates like her who are a true asset to our team, and we will be sure to share your compliments. Again, thank... More 

1 review
5 of 5 stars Reviewed July 18, 2016 via mobile

This hotel is great!!! Very clean amazing employees and way worth the price!!! The bed was very comfortable!!! We will definitely stay again when in the area!! It is close (walking distance) to Walmart and all the restaurants

Helpful?
Thank Tmrichards04
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

We appreciate you choosing to stay at Extended Stay America Jacksonville - Camp Lejeune and for the great review. It's nice to read that you had an enjoyable stay and found us to be a good value. We appreciate your remarks about our immaculate property, exceptional service you received from our team and our central location. It is also pleasing... More 

1 review
1 of 5 stars Reviewed July 15, 2016

This was the worst experience I've ever had with a hotel. We booked our room via Priceline, but when we arrived we were told they were overbooked and there was no room available to us. The desk agent, Jon, originally told us his manager could give us a refund in the morning. When I explained that unfortunately that wouldn't help... More 

Helpful?
Thank Jodi B
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for staying with us and sharing your candid review. We are terribly sorry about the issues you experienced with your reservation, and even more so that one of our staff members did not appropriately handle or correct the situation. This is not the service or hospitality we train our staff members to deliver and I am so very... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 11, 2016

I stayed here while visiting my Marine. We chose this hotel due to the cheaper rates for an extended stay (I stayed just over a week). The only thing we had an issue with was during booking. I do not think this was the hotel's fault itself though so it didn't affect the rating but just to let those looking... More 

Helpful?
Thank Allison D
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for staying with us while visiting your marine and providing your detailed feedback. It's great to hear you enjoyed your clean, spacious suite as well as our location close to restaurants and shopping outlets! It is extremely pleasing to read that our front desk staff were attentive and helpful to your needs, and took good care of you.... More 

San Antonio, Texas
Level Contributor
8 reviews
4 of 5 stars Reviewed July 9, 2016

For this value, we couldn't have been much happier about our stay. The facilities were fine and the staff was OUTSTANDING (especially Lisa and Jeanette). I'd have preferred a softer bed, but you can't get a perfect match unless you pick it out yourself. The only real negative was the breakfast. It's really more of a snack than a breakfast,... More 

Helpful?
Thank Gary C
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for choosing to stay at Extended Stay America - Jacksonville - Camp Lejeune during your recent visit to the area. We are so glad you and your family enjoyed the comforts of our home at our hotel and that you found us to be of a great value as well. Lisa and Jeanette will be delighted to read... More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed July 3, 2016

Me and my family came in town and the front desk clerk by the name brandy was very pleasant and paitent with us at 2 in the morning. I love this place i would truely recommend this hotel to anyone. The rooms were clean the general manager omg was awesome. Thanks for everything

Helpful?
Thank andrevanburen23
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for sharing your wonderful review of your recent visit to Extended Stay America Jacksonville - Camp Lejeune. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's wonderful to read our team accomplished this during your visit. We particularly appreciate your nice feedback recognizing the service provided... More 

2 reviews
3 of 5 stars Reviewed June 30, 2016 via mobile

Stayed here while visiting my husband on base. It was strange to have to call the front desk to get kitchen equipment. I'm use to items already provided, but I understand businesses do things different. Only a few issues. I noticed that the front doors are not handicap accessible. Second, the air vent in the bathroom of my room 303... More 

Helpful?
Thank Jessica H
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Thank you for staying with us and for the candid comments. It's nice to hear you had an overall good stay, and that you liked your clean accommodation and got a peaceful night’s sleep. Kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite.... More 

Oklahoma City, Oklahoma
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 27, 2016 via mobile

We literally just checked in and this place is disgusting. First thing is that we were quoted $56 on the phone and then billed $64 when we arrived. When I said that is not what I was told (and offered the confiration) I was told there was tax and a rate change. Second, we are traveling from to NJ and... More 

Helpful?
Thank Nicole T
00esa, General Manager at Extended Stay America - Jacksonville - Camp Lejeune, responded to this review

Dear Nicole, thank you for your review and for choosing to stay at our hotel. We certainly apologize for the issues you encountered in your guest room which led to a disappointing stay. We have shared your feedback with the management team so adjustments can be made immediately. We would appreciate hearing from you regarding the specifics of your stay... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Jacksonville - Camp Lejeune

Address: 20 McDaniel Dr, Jacksonville, NC 28546-6942
Location: United States > North Carolina > North Carolina Coast > Jacksonville
Price Range: $59 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Jacksonville - Camp Lejeune 2*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stayamerica Jacksonville - Camp Lejeune Hotel Jacksonville
Extended Stay Jacksonville
Jacksonville Extended Stay
Extended Stay America Jacksonville
Hotel Style:
#2 Best Value Hotel in Jacksonville
#3 Family Hotel in Jacksonville
#4 Business Hotel in Jacksonville
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