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Residence Inn Charlotte Lake Norman

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107 Reviews from our TripAdvisor Community

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Showing 105: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

We stayed for two nights during my daughter's move to the area. Our room was very comfortable and clean, although the AC noise was very loud in Room 323, so maybe don't stay in that one! We loved the pool, and the free breakfast was beyond what I would expect, it had everything you could possibly want. The staff was... More 

Helpful?
Thank Debbie M
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Debbie M, We appreciate you taking the time to review our hotel and the kind words you have regarding our staff and property! Thank you for bringing the noisy a/c to our attention. We will have our maintenance staff take a look at that unit immediately to resolve the issue. Since your daughter is moving to the area, we hope... More 

Augusta, Georgia
Level Contributor
206 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

I like Residence Inns. This one is convenient and the staff is very accommodating. They were able to quickly move me from 206 to 210. If you use a sound machine or require noise to sleep, 206 is your room. It has 5 AC units located outside the window and during the summer (when I was there) they sound like... More 

Helpful?
Thank Tootallal
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you Tootallal for your feedback regarding your recent stay with us at Residence Inn Lake Norman. We apologize for the issues with your first room and the inconvenience of having to move rooms. I am glad to hear we were able to quickly move you to another room so that your stay was not further impacted by the noise.... More 

Level Contributor
106 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Before I begin my review I will start out by saying that the day manager credited our stay. We checked in at 10pm after a long drive. The desk clerk was very nice and welcoming. The hotel is very very dated with all the furniture and furnishings in the lobby are very worn and soiled. Our room was clean. Our... More 

Helpful?
Thank asmith6688
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We are disappointed to hear about your recent stay with us. Please know that the issue with the air conditioner was addressed immediately by our maintenance staff. I also immediately spoke with our breakfast attendant regarding your observations in the buffet area. We appreciate you bringing these items to our attention so that we can correct the issues as soon... More 

Panama City, Florida, United States
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 16, 2016 via mobile

We stopped in this area to meet family halfway for the weekend... The hotel is sort of in a strange location but it is a really nice area. Everyone was very nice and helpful. It is definitely a plus that they accept guests with dogs, we always have a hard time traveling win our pups and finding a decent hotel...... More 

Helpful?
Thank Jennifer B
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We love to hear when guests truly enjoy their stay with us! So thank you for taking the time to give us your feedback Jennifer B! Residence Inn is a unique type of hotel that is great for families of all sizes and even four legged family members. We are glad that you will be looking up other Residence Inns... More 

Oswego, IL
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 26, 2016

Stayed here for 5 nights while on business in the Charlotte area. Overall, hotel is clean, room was nice, good amenities. I was in a King room that had a good sized kitchen and sitting area. Breakfast each morning was overall good as well. This is definitely a solid option if you are staying in the area.

Helpful?
Thank mvenaas
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We appreciate your recent review of the Residence Inn Lake Norman! As an extended stay property we are a great option for those traveling more than just one or two nights. We are happy to hear you enjoyed our amenities and location. We will be undergoing a full renovation later this year and hope you return to check out our... More 

Portland, Oregon, United States
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

This was a basic stay like any other Residence Inn. The room did not come with a breakfast, so everything at the cafe came with a fee. I did notice that the table in the cafe always seemed to lack a wipe down. Otherwise, the stay was good. This is less than a mile from Birkdale Village. Target is just... More 

Helpful?
Thank Amanda H
Charlotte S, Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you Amanda for taking the time to share about your experience. We are a bit confused with your response as out hotel offers free breakfast daily 7 days a week. Your feedback will be passed along to our hotel management staff. We apprecaite you staying with us and hope you will give us another chance. More 

NE Ohio
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 15, 2016

Typical ResidenceInn. Nice area. clean. Stayed here a few times once with pets. Will stay again. Might be time for some updating. Couch was stained and chair scratched up Great helpful courteous staff. Good breakfast. Great shower

Helpful?
Thank DaniPaulOhio
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

Thank you DaniPaulOhio for sharing your recent experience with us. We are pleased to hear that we have become a staple for you during your travels along I-77. Please know we are anxiously awaiting a full renovation later this year including furniture and appliances! We hope to see you again when you are passing through the Lake Norman area! More 

Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 21, 2016

This place was hard to find because ALL the exterior lighting is not lit.Inside reception and lobby is also dated-as well as the rooms. Kind of surprising really that a RI in an affluent area would not be A-!. On the positive side-right bext to lots of offices and walking distance to the Galway Hooker Irish Pub .

Helpful?
Thank Dennis K
Management response:

We appreciate your feedback regarding your recent stay with us. We apologize for any difficulty finding our location and the inconvenience the lack of lighting caused. Lighting is extremely important for the safety of our guests and we did have someone out within 24 hours to fix the pole lights. We are currently making preparations for our full renovation which... More 

Chennai (Madras), India
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 1, 2016

Broke our journey from Clemmons to Philly here. Fairly good place. The kitchenette is well equipped with a fridge, stove and microwave. The bed was clean and comfortable. The breakfast is complimentary and was an average spread. Quiet and peaceful to rest. Just stayed for a few hours. So was unable to explore.

Helpful?
Thank Chikku2705
Management response:

Although your recent stay with us was short, we greatly appreciate your feedback Chikku2705! We hope that next time you stay with us you will be able to enjoy a few of our amenities and even explore the Lake Norman area! More 

Ellijay, Georgia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 19, 2015

Over all, the hotel is in a very good location. However, if you need a good nights sleep, insist on staying on the top floor. The floors are paper thin and the guests above you might as well be in your room.

Helpful?
Thank Rick E
Lauren S, General Manager at Residence Inn Charlotte Lake Norman, responded to this review

We appreciate your feedback Rick E and are sorry that you were unable to have a good nights sleep. We hope that the rest of your stay with us was enjoyable and that you will give us another try if your travels bring you back to the Lake Norman area! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Charlotte Lake Norman

Address: 16830 Kenton Dr, Huntersville, NC 28078-4853
Location: United States > North Carolina > Huntersville
Price Range: $147 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Charlotte Lake Norman 3*
Number of rooms: 78
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Also Known As:
Residence Inn Charlotte Lake Norman Hotel Huntersville
Residence Inn Huntersville
Huntersville Residence Inn
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