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We stayed 2 nights recently (mid October 2017) and were very disappointed with the condition of the room. It was in the midst of being remodeled. We did not ask to be relocated as we were told that all rooms were in similar condition. I...More
Response from Guest_Relations_2018, Guest Relations Manager at Country Inn & Suites By Carlson, Lake NormanResponded November 5, 2017
Thank you so much for sharing your review and giving us your honest comments. We appreciate your feedback regarding our staff and price. It is so valuable to have your feedback brought to our attention and we hope to see you again in the future.
They threw me out because I objected when they placed me in the SECOND unfurnished room. They were renovating the rooms by removing the couches and end tables from ALL ROOMS AT THE SAME TIME! Told me I could find another hotel. I did. You...More
2 Thank Richard T
Response from Brandy C, General Manager at Country Inn & Suites By Carlson, Lake NormanResponded October 25, 2017
I'm sorry to hear that you did not enjoy your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations in our service. I hope that you will consider staying with us so that we...More
We found this hotel randomly, doing a search during a trip between Atlanta and Washington, DC. We needed to sleep somewhere and came across this gem of a hotel. Wish I had a need to be back in that area just to stay here again....More
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Thank risa a
Response from Brandy C, Guest Relations Manager at Country Inn & Suites By Carlson, Lake NormanResponded October 19, 2017
Dear risa a,
Thank you for taking the time to write a review of the Country Inn & Suites By Carlson, Lake Norman Hotel. I'm very happy that you enjoyed your stay with us, especially our deluxe continental breakfast. Our ultimate ambition is to provide...More
We have picked this hotel twice because of the outstanding service and location. The front desk has always provided great service when checking in and asking for suggestions. Maute (who worked the breakfast bar) assisted us with helping our children then packed them a bag...More
Thank Sandra V
Response from Brandy C, Guest Relations Manager at Country Inn & Suites By Carlson, Lake NormanResponded October 16, 2017
Dear Sandra V,
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel.I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating...More
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Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Things to do
Fitness Center with Gym / Workout Room
$105 - $165 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#2 Business Hotel in Huntersville
#2 Family Hotel in Huntersville
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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North Carolina >
Also Known As
Country Suites By Carlson, Lake Norman Hotel Huntersville ,
Response from Gwendolyn A | Reviewed this property |
We didn't require adjoining rooms so I don't know. The rooms on first floor where we stayed were close together. Wr traveled in May and unknown to us, they were doing construction due to a water leak. You may want to call... More
We didn't require adjoining rooms so I don't know. The rooms on first floor where we stayed were close together. Wr traveled in May and unknown to us, they were doing construction due to a water leak. You may want to call for an update but location was perfect!
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"All rooms were great and very clean. Service-Excellent. Sleep Quality-Excellent"