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BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman

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BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman
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320 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Toms River, New Jersey
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Looked for a place to stay for a family visit and picked this place since the others were more expensive for that weekend. It was clean and the bed was comfortable. Staff was extremely attentive. Wifi was slow. Breakfast area small. Overall it met our needs for the weekend stay and would stay again.

Helpful?
Thank Shoreluver
Cleveland, United States
1 review
3 of 5 stars Reviewed 1 week ago

The staff was very friendly. However the rooms are small, but it was ok for just an over night stay. The bathtub was dirty and the bed was uncomfortable it indicated signs of extremely wear. I booked 2 rooms and the other room was fine in regards to bedding and cleanliness.

Review collected in partnership with Best Western

Helpful?
Thank Darnecia S
Toronto, Canada
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stopped one night in our way back to Toronto, front desk staff was very friendly, hotel was clean, Wifi was little slow, breakfast was good, there are restaurants and shopping area near the hotel. there was a nice outdoor pool but we did not use it. Free parking.

Helpful?
Thank M A
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

M A We love that our guest take the time to let others know of the experience they had while a guest at our hotel. We look forward to serving you next time you are in the Huntersville area. Maybe next time you are in the area you can stay longer and enjoy the Huntersville. Thank You Silver Middleton More 

Norfolk, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room was clean and comfortable. When there was a small housekeeping issue it was quickly fixed by Kati at the front desk. Kati and Jessie actually seemed to go out of there way to ensure that we had the nicest stay possible and they are excellent at their jobs even when extremely busy due to a packed hotel. The... More 

Helpful?
Thank Marianne B
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

Marianne B WOW thank you for your nice review "Nice hotel for a visit to the area around Charlotte" We love that our guest take the time to let others know of the experience they had while a guest at our hotel. We look forward to serving you next time you are in the Huntersville area. Thank You Silver Middleton More 

Horseheads, New York
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

We stayed here on Thursday July 14 for one night. We were told they had express checkout...just leave the card key in the room and we would receive a bill discretely under our door. Not only did we not receive a bill, but they charged my debit card twice. I have made at least 6 phone calls with no help.... More 

Helpful?
Thank KathyRourke
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

KathyRourke On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank You Silver Middleton More 

Columbus, Ohio
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Let me start by saying the young lady who was working when we checked in was very polite and accommodating. The room on the other hand was in poor repair (ie bathroom door couldn't close because the door was falling off the door frame)and the walls must be paper thin as someone's alarm went off several times after 5am until... More 

Helpful?
Thank bethmb
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

bethmb I'm concerned about the experienced you had at our hotel during your recent visit. I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all... More 

jtbldb
Level Contributor
128 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed July 13, 2016

A little loud in the hallway and parking lot. The bed was fine but the carpets a bit yucky. The front desk was helpful and hospitable. Over all just Ok. We were allowed to have our pet, which was a plus !

Helpful?
1 Thank jtbldb
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

jtbldb On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank You Silver Middleton More 

Lindenhurst, New York
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 7, 2016

The good: Staff was very friendly at the front desk, location was great (relocating to Huntersville in September so we used this trip to scope out our new home & also spend time in Charlotte which was only 20 minutes away). The bad: This hotel needs a good scrub down and update. The bed was clean (thank goodness!) but the... More 

Helpful?
1 Thank Erin T
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

Erin T On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank You Silver Middleton More 

1 review
5 of 5 stars Reviewed July 5, 2016

Clean and friendly staff. Had to call twice due to loud people in the next room. Other than that, I would stay again in this hotel when we need to. Great location and convenient to find places to eat and shop.

Review collected in partnership with Best Western

Helpful?
Thank 1myrnac
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

1myrnac WOW thank you for your nice review. We love that our guest take the time to let others know of the experience they had while a guest at our hotel. We look forward to serving you next time you are in the Huntersville area. Thank You Silver Middleton More 

Stow, Ohio, United States
2 reviews
5 of 5 stars Reviewed July 3, 2016

The room and hotel in general was clean. The night clerk was very friendly and helpful checking us in and recommending a nice place to eat. He even found me a pepsi even though the machine contained coke products. We really enjoyed it and stayed their a week later on our trip home. The breakfast was good and had a... More 

Review collected in partnership with Best Western

Helpful?
Thank Bobbi B
SilverMiddleton, Guest Relations Manager at BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman, responded to this review

Bobbi B Thank you so much for your review of your recent stay with us! It means a lot to our staff to know that we are providing our guests with what they want in a lodging choice. And we look forward to serving you with another comfortable stay in the future. Warmest Regards Silver Middleton More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman

Address: 13830 Statesville Rd, Huntersville, NC 28078-9040
Location: United States > North Carolina > Huntersville
Price Range: $82 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plus Huntersville Inn & Suites Near Lake Norman 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Charlotte Red Roof Inn
Red Roof Inn Charlotte
Hotel Style:
#5 Business Hotel in Huntersville
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