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Courtyard Charlotte Lake Norman

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Courtyard Charlotte Lake Norman
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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Maiden, North Carolina
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Staff, room, pool, Starbucks...all what you come to expect from the chain. Updated lobby however the pool and rooms are needing that touch, however super clean and safe! My pet peeve is why cant the TVs in these places be better? always seems like a waste of a HD TV when 80% of the content is SD.

Helpful?
Thank Jim Y
Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was a very nice place to stay. This hotel had a bar and a menu with a variety of food items. The appetizers and salads were very good. The rooms were spacious and clean. I would stay at this hotel again.

Helpful?
Thank travelusa21
Level Contributor
193 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 12, 2016

Our family had two rooms at this property and really enjoyed visiting the area. Both rooms were clean and well kept. The pullout sofa bed had linens available within the room, which is always a good touch. We have stayed at properties that keep the linens at the front desk and this can be a huge inconvenience. We were able... More 

Helpful?
Thank Caleb M
Chapel Hill, North Carolina
Level Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

While this hotel isn't going to wow you in any capacity, it delivers on all reasonable expectations and delivers well. Room was clean, bed was comfortable, check-in was quick. Very tall ceilings in our 1st floor room, which I like. I think the price is a little bit steep, but it's worth it to ensure a stress-free stay.

Helpful?
Thank Maxwell G
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

We appreciate your recent review of the Courtyard Lake Norman! It was a pleasure having you here as our guest and we are delighted to hear that our hotel met your expectations. We hope to have the opportunity to serve you again whenever your travels bring you back to Lake Norman! More 

Schleswig, Germany
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 6, 2016

This hotel is like any other, except the staff and the barkeep really take it to that next level. All the staff were so helpful. Unlike every hotel bar in the universe, this one was fun to go to and hang out in. Mike is good people. The rooms were clean, well appointed and the beds comfy. Definitely would return!

Helpful?
Thank Orad O
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you so much for your feedback in regards to your recent stay with us. With a mission to provide superior customer service, we take great pride and are delighted to hear that we have met your expectations! Your feedback has been shared with our hotel and bartending staff to continue to inspire them and deliver exceptional customer service! We... More 

Proctorville, Ohio
Level Contributor
110 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed May 31, 2016

We arrived to the hotel a little after 11pm and were promptly checked in with no hesitation from the gentlemen working the front desk that night. We were in a 2 queen room, 3rd floor in the middle of the hotel and it was absolutely huge! There was plenty of room for us along with the standard mini fridge and... More 

Helpful?
Thank caseynicole79
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

We appreciate your feedback and are delighted to hear that you had a great stay with us! We take great pride in not only meeting, but exceeding your expectations. Thank you again for taking the time to write a review about our hotel and we hope you come visit us again soon! More 

Boston, Massachusetts
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 23, 2016

This is a motel-hotel in a somewhat far-flung part of Charlotte, so my expectations were adjusted accordingly. The room was fine. Good-ish. The bathroom was not "spectacular" but it was up to standard for this type of place. The bed was too soft and it was not a great mattress. I would have given the place three stars except for... More 

Helpful?
Thank R0ckSalt
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

Dear R0ckSalt, thank you taking the time to share your feedback in regards to your most recent stay with us. We strive to maintain the highest standards, not only in service, but with regards to maintaining the overall look and feel of the hotel. Your feedback highlighted a number of areas for improvement that I have since shared with my... More 

Stroudsburg, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2016

This has to be the thinnest walls we have stayed in. We had to call the office at 1 am to ask the people next door to quiet it down. Not like they were having a party just you hear every sound. Bed was hard. We will never stay here again. For a marriott you would expect better

Helpful?
Thank LOR518
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you LOR518 for feedback regarding your recent stay with us. I want to sincerely apologize for the negative experience you had at our property regarding noise. Making sure all of our guests have a great nights sleep is a key priority for us and unfortunately we fell short of that goal. Once again, thank you for sharing your experience... More 

Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed May 15, 2016 via mobile

I love Marriott normally- the company must have bought this hotel from a cheaper chain and re-named it. The bed was very uncomfortable and the ac unit didn't get as cold as I liked. Staff was great. Very clean but get better beds. Bed was awful. Otherwise I love Marriott

Helpful?
Thank kac7788
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

Dear Kac7788, Thank you for taking the time to share your recent experience at the Courtyard Lake Norman. We are very sorry to hear that your stay did not meet all of your our our expectations. We truly appreciate all of our guests feedback and I want to thank you for bringing these issues to our attention. More 

Richlands, Virginia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

We visited the area so that we could attend a wedding. This was a clean, convenient hotel with friendly staff, great pool, and Starbucks! The side door option for the first floor was convenient for us, and finding parking was not a problem. We enjoyed our time here and would definitely return if we needed to stay in the area... More 

Helpful?
Thank Corbetai
Ashley T, General Manager at Courtyard Charlotte Lake Norman, responded to this review

Thank you so much for the wonderful feedback regarding your stay at the Courtyard Lake Norman. We appreciate the kind words regarding our staff and the amenities our hotel has to offer! We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Charlotte Lake Norman

Address: 16700 Northcross Dr, Huntersville, NC 28078-5090
Location: United States > North Carolina > Huntersville
Price Range: $125 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Lake Norman 3*
Number of rooms: 87
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Also Known As:
Courtyard Charlotte Lake Norman Hotel Huntersville
Courtyard Huntersville
Huntersville Marriott
Huntersville Courtyard
Hotel Style:
#5 Family Hotel in Huntersville
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