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Old Edwards Inn and Spa

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Traveler (669)
Room & Suite (609)
Dining (101)
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About

#1 of 1 resort in Highlands
Location
4.8
Cleanliness
4.9
Service
4.8
Value
4.5
Travelers' Choice
Old Edwards Inn and Spa sits atop the beautiful southwest plateau of North Carolina's Blue Ridge Mountains. The acclaimed European style resort fills several blocks filled with amenities, music, dining venues and individually appointed guestrooms, suites and cottages. Meals at the onsite restaurants are sourced from resorts farms and gardens. Spanning four beautifully landscaped blocks in downtown Highlands, the resort is in the heart of a walking mountain town filled with restaurants, live and performing arts, boutique shopping and pristine outdoor recreation on the fun and scenic Southwest Plateau of North Carolina's Blue Ridge Mountains.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Special diet menus
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Rooftop terrace
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Room service
Refrigerator
Flatscreen TV
Safe
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Languages Spoken
English
4.5
4.5 of 5 bubbles1,699 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Old Edwards Inn and Spa is celebrated for its professional service and luxurious atmosphere, with many guests admiring the beautifully appointed rooms. The spa and heated bathroom floors are often highlighted as exceptional amenities, though some visitors have mentioned limitations. While cleanliness is consistently praised, with housekeeping's efforts standing out, the value proposition is sometimes questioned, as some travelers find the cost does not align with the room experience or service quality. Additionally, guests should be aware of occasional noise issues and the rare unresponsive service moment.
Atmosphere
Luxurious
Rooms
Stylish
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Top-notch
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1699Reviews56Q+A100Room tips
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MarCat11 wrote a review Feb 2024
Atlanta, Georgia76 contributions60 helpful votes
Boyfriend treated us to a Valentine’s Day getaway. It was perfect; we are still basking in the relaxing vibes. This was our second visit. The package included a bottle of champagne , chocolate strawberries and two spa treatments. We chose the Bliss pedicures for two The spa is an experience in pampering. I can’t say stress enough how much the excellent service at the Inn with every staff contact means to us! They will treat you like royalty. From the check in and being welcomed with the signature champagne drink to every time you pass a member of the team, it is a beautiful experience. I could go on and on but have to mention two of the staff members who made this such a memorable stay. Romario helped me surprise my boyfriend with a gift of the bathrobes from the Acorn store. I let him know we had spa appointments at 1:00 and asked if he could get them and put them in our room while we were out. Ok, he doesn’t just go get them and place them in the room—-he has them beautifully wrapped, adds a handwritten card (he has beautiful handwriting!), rose petals and chocolate kisses on the bed AND a beautiful bottle of champagne with roses next to it. When we went to thank him, he glowed! He was truly happy that he made us happy. Sharnese, at the Madison restaurant, was the other person who went way above and beyond. She was our server for our Valentine’s Day dinner. She was outstanding! Everyone should enjoy being served with such grace and friendliness! The Inn itself is beautiful and wrapped in historic beauty! We stayed in the Blue Village villa. The room is just so luxurious. Heated floors, gas fireplace, beautiful furnishings and top notch linens and toiletries. We cannot wait to go back. We will probably try a summer getaway next time. Although, it is wonderful in the winter. You will not be disappointed!!
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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hsg130 wrote a review Feb 2024
atlanta14 contributions31 helpful votes
we love old edward inn and have stayed there often through the years. we like the cottage rooms. our friends and us agree; however, that the pillows are awful and are entirely inconsistent with the class of the inn. someone needs to go check them out and order new ones. the ones on the beds could have been purchased at the dollar store. come on Old Edwards...you can do better than this.
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Date of stay: January 2024Trip type: Traveled with family
Room Tip: everything other than the pillow are first class plus.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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amyburke1 wrote a review Jan 2024
Columbus, Georgia13 contributions4 helpful votes
Another amazing visit to the Old Edwards Inn. While the weather was warmer and rainy most of our stay, we took advantage of the spa and all the relaxing activities that were offered. We cannot recommend the spa enough - Gray and Amber were top notch! Every meal we ate was delicious from the Spa Cafe to Four65 Bistro to Madison’s. Nothing disappointed! The Hickory rooms were also amazing - perfectly located, beautifully appointed and the bathroom was to die for. Old Edward’s was just the relaxing, quiet, no agenda get away that we needed! We will be back.
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Date of stay: January 2024Trip type: Traveled as a couple
Room Tip: Make spa and dinner reservations in advance! They book quickly!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Catherine H wrote a review Jan 2024
Milton, Georgia3 contributions4 helpful votes
I received gift cards from my father for my birthday last month for the spa and a stay. It’s almost impossible to book. Every other weekend is not avail and then there are no availabilities to get a massage on a Saturday. I left two voicemails earlier this week try and get a refund, but no one has called me back.
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Date of stay: January 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lagunadallas wrote a review Jan 2024
Dallas, Texas148 contributions237 helpful votes
I just completed my 5th stay at the OEI and the 2nd year in a row for a quiet solo business planning trip for the year ahead. I've found this to be the most incredibly relaxing, peaceful spot to fully unwind and be productive. The temps this year were unfortunately too cold to walk around much or hike, but I'll save that for a fun couples trip this summer. It's just a special place, and all 5 times I've chosen the Falls Cottages for the setting and room/cottage options. Choose carefully on the website, as they do vary quite a bit (bed size, fireplace or not, freestanding or not, separate shower and tub or combo, outdoor space, upstairs or downstairs, etc.). Call them if you aren't sure, as the staff is always very helpful. Although I'll likely be back in the meantime, I just booked my January 2025 stay and am already looking forward to it!
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: Rates are extremely reasonable in January when the weather is cold and some of the better...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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cscoxall wrote a review Dec 2023
Los Angeles, California8 contributions
Overall OEI is terrific. I gave four stars because of one major issue, that is avoidable. PROS: food- Madison’s restaurant is sublime. Food and service were terrific. Could have eaten the whole menu. Service- all the staff were terrific Spa- other than perhaps a little on the small side when lots of people are getting treatments and there are lots of members there, spa was first class CONS: busy: in December it was very busy and often meant a wait at the bar / no tables available at the restaurants with no concessions given to guests Room: we paid for a spa suite which was lovely but every morning and / or night, there was a trash storage below our room where bins of glass bottles were emptied and then power washed and woke us up every day. This was LOUD and I would recommend not staying in these suites.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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brannr wrote a review Dec 2023
Charlotte, North Carolina8 contributions4 helpful votes
We booked a two night Joy and Comfort package at the Old Edwards Inn and Spa, a Relais & Châteaux hotel, so our expectations were high. This was our first trip to Highlands, NC. We stayed in a one bedroom suite with king bed at the Lodge. The room was very nice and included a heated floor and towel rack in the large bathroom. Though we received a note from the Inn to turn off the water while brushing our teeth due to an ongoing drought, the luxury multi-head shower burst forth with volumes of comforting water. Our package included a three course dinner at Madison’s and a Spa treatment for each of us. Dinner at Madison’s was phenomenal. Both the food and service were outstanding. The restaurant staff kindly moved us to a nicer table because a family sitting next to us with young children ordered fried food which smelled awful and made my wife nauseous. The food was cooked to perfection and was delicious. Unfortunately our stay wasn’t perfect. The Spa treatments were nice, a facial and a massage, however we were not advised in advance that the men’s whirlpool bath and sauna were closed for renovation. After complaining, we were provided a slight discount for this inconvenience. Also, I had planned to tip our Spa therapist in cash following treatment; however I was told by the Spa staff that the tip was “included” in the Spa treatment package. I was very surprised when I saw the 23% Spa service fee on my final bill at check out. We mentioned the Spa service fee on our bill to the checkout staff but they were indifferent to our concerns. Also, we signed up for and attended the Fireside at the Farm with Mike Kinnebrew Holiday concert. Mike and the band were extraordinary good; however the volume level of the music they played was excessive for the size of the venue and type of music – aka Holiday. I had to remove my hearing aids and my ears still hurt and rang from the loud music. Sadly, we had to leave the concert at intermission due to discomfort. We would not have paid for or attended this event had we known the volume would be so loud. Lastly, the road signs at the Old Edwards Inn and Spa are awful. The lettering is too small to read, not enough contrast and they are non-reflective making seeing them at night nearly impossible. Also, parking attendants at the Mike Kinnebrew concert should wear reflective vests and carry flashlights. Lighting was extremely poor. One concert attendee almost drove over a parking attendant because it was so dark out and the attendants were wearing black clothing. Our over-all experience was good, though we probably won’t be returning. Highlands was nice, but overrated in our opinion. It didn’t help that I was stopped by the Town police less than 30 seconds after we arrived in town and was asked to move my vehicle from in front of the Old Edwards Lodge because I was supposedly blocking traffic. It was a one way road and I had pulled over to the side of the road, so anyone could get past. The actions and words of the Highlands Police seemed excessive and overly aggressive. The highlight of our trip was visiting Dry Falls – a very beautiful waterfall. As always, your mileage may vary.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Amanda Sullivan, Marketing at Old Edwards Inn and Spa
Responded Dec 21, 2023
We are happy to know you enjoyed most aspects of your stay, including dinner at Madison's restaurant. Please note that our spa team made personal contact with every spa guest prior to their visit notifying them that the men's whirlpool, steam room, and one of the showers would be unavailable that day, to give them the chance to cancel if this was important to them. Regarding the 20% gratuity added to your spa bill, we state on the website and in print materials that a 20% gratuity will be added to your final bill. It sounds as if you thought the gratuity was already built into the price of the treatment, and we regret that this misunderstanding occurred. We are also sorry that the holiday concert was too loud for you. We have not heard this comment from any of the other guests, but we appreciate the heads-up just in case this did turn out to be an issue among other guests as well. We understand that you plan not to return to Highlands and we wish you the best with wherever your travels take you next.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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flying_dutchman_US wrote a review Nov 2023
Jupiter, Florida394 contributions162 helpful votes
This is a top-class hotel. It is very classy. It starts with the welcoming check-in. Old school service, like bag handling, turn down service. Go to the lounge - a great place to hang out at the fireplace. Their restaurant Madison's is also great, either for breakfast or dinner. This was our second time there. We will come back again.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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vahanning wrote a review Nov 2023
Houston, Texas260 contributions70 helpful votes
+1
My sister and I stayed at one of the spa suites . They are awesome . This was for my 70th birthday and it was such a memorable experience. The room was spacious and had a balcony. The staff were wonderful and accommodating. I highly recommend this inn for a great time.
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: If you book a spa suite, you have an hour in the spa
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Brad S wrote a review Oct 2023
14 contributions1 helpful vote
This was our second visit to Old Edwards Inn and it once again was fantastic. Great service, amenities and room (Lee King Suite at the Lodge). Plenty of room at the pool, around the fire, and hummingbird lounge. Our anniversary dinner at Madison’s was amazing. Thanks OEI team!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$285 - $789 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
old edwards hotel highlands, old edwards inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsHighlands
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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OLD EDWARDS INN AND SPA - Updated 2024 Prices & Resort Reviews (Highlands, NC)

Frequently Asked Questions about Old Edwards Inn and Spa
Which popular attractions are close to Old Edwards Inn and Spa?
Nearby attractions include Highland Excursion (0.1 miles), Mountain Theatre Company at The Highlands Playhouse (0.09 miles), and Highlands Wine Shoppe (0.2 miles).
What are some of the property amenities at Old Edwards Inn and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Old Edwards Inn and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Old Edwards Inn and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Old Edwards Inn and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Old Edwards Inn and Spa?
Conveniently located restaurants include Ristorante Paoletti, Lakeside Restaurant, and Kilwins Highlands.
Are there opportunities to exercise at Old Edwards Inn and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Old Edwards Inn and Spa located near the city center?
Yes, it is 0.1 miles away from the center of Highlands.
Are any cleaning services offered at Old Edwards Inn and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Old Edwards Inn and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Old Edwards Inn and Spa?
Many travelers enjoy visiting The Highlands Gem Shop (0.03 miles).