We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Breakfast hostess very friendly and efficient - kept food supplied and tables cleaned. Front desk clerk at check in very nice, as was man who checked us out in the morning. El Paso Restaurant (located in lobby) has yummy food and great drinks - great...More
Due to storm/power outages, Hotel where reservations were made was closed- This caused all the other Hotels to fill up. This Hotel was also full but they had one room that required Maintenance and was listed unable to stay in. Member of the staff- maintenance...More
1 Thank Stephen5712554
Response from gm34113, General Manager at Best Western Hendersonville InnResponded December 15, 2017
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...More
Room & bathroom were clean and recently renovated. Breakfast area was also clean and well kept with a good range of items. Liked the dispenser for plastic knives/forks/spoons which kept them clean until dispensed. Helpful breakfast room staff. Rooms opened to outside which meant a...More
Great room for the price. Older hotel that they have spent time updating. It’s a great price for the room you get. Lots of shopping and food to eat near by. There is a Mexican restaurant in the lobby that has amazing food
Terrible noise at 11pm and beyond from high pressure water washing at the restaurant. Ask what could be done, nothing it wasn't the hotel, it was the restaurant. BTW, the restaurant is part of the motel lobby. Very small breakfast area.More
Review collected in partnership with Best Western
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from gm34113, General Manager at Best Western Hendersonville InnResponded 2 weeks ago
Thank you for taking the time to write about your experience while staying in the Hendersonville area. I apologize that the power washing made it difficult for you to enjoy your stay. I will use this information to eliminate the possibility of disturbances for our...More