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The Cascades Mountain Resort

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The Cascades Mountain Resort
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Reviewed 1 week ago NEWvia mobile

This is an remodeled Quality Inn and it shows. They spent all the money on the pool area and very little in the rooms. There is no elevator and the room was dirty and smelled of chlorine and smoke. There are no windows to the outside and not all of the lights worked. It was very humid inside of the...

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Helpful?
Thank Dave G
Reviewed 2 weeks ago via mobile

Great place to stay in Hendersonville. We are on our way to Gatlinburg Tennessee and this was our alternative because we could not travel roads. We stayed 2 nights. Very quiet and best part is they allowed our dog in a pet friendly room. Best feature is warm pool and relaxing hot tub. Restaurant had delicious food also. Nice setting...

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Thank sherry7774
Greenville, South Carolina
Reviewed 2 weeks ago via mobile

My husband and I brought our daughter and her cousin on a weekend in which the area was snowed in. Despite being short on staff as well as customers the entire staff that was here was very gracious and helpful. I'd like to call out Kristen, young lady that was always kind enough to turn on the water slide and...

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Thank Michelle Y
Columbia, South Carolina
Reviewed 2 weeks ago

This was a spur of the moment trip to Asheville with my family (wife and teenagers). All budget hotels we called or via internet in Asheville were either booked full or over $250 per night per room! And, we needed three rooms for two nights. Can't recall how we heard about Cascades Mountain Resort but so glad we did. It's...

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Thank GregRSVP
Asheville, North Carolina
Reviewed 2 weeks ago via mobile

I reserved this hotel for my son, daughter in law and grandson to stay New Years Eve and New Years Day. They are from way up north and came here for the long weekend to celebrate New Years. The lobby is impressive, really well done as is the pool area. However, the pool area is very dark - lighting could...

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Thank vikesfan
matthew m, General Manager at The Cascades Mountain Resort, responded to this review

thank you for the input ,We are revampng the breakfast program this month to make it a better experience and I like the idea of keeping the pool open longer on New Years Eve and I think that is something we will do next year thanks,Matthew

GA
Reviewed 3 weeks ago via mobile

We just spent two nights here and would return for sure! It is an older hotel that has undergone refurbishments and there are still little things they could do to update but overall it is really nice for the price. Make sure to bring shampoo/conditioner but other than that your stay should be very enjoyable!

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Thank megboire
Reviewed 3 weeks ago via mobile

Great time nice pool and hot tubs Ate at the Tavern food was excellent Staff friendly Room clean Need additional luggage carts for rooms on 1100 side The lobby was neat and clean disappointed the fireplace was not working and clerk could not say when it would be working

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Thank Karen D
Saskatchewan
Reviewed 3 weeks ago via mobile

We reserved here based on the pics on the intranet, it is nothing like advertised. It is very outdated, it is dirty, many long hairs in the tub. Bed are not comfortable, the layout does not flow. The breakfast was horrible. Overall I would never stay here again. Way too much paid for the value

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Thank dlnormedic
Spring Lake, North Carolina
Reviewed 3 weeks ago via mobile

Our family has stayed at a lot of hotels during our travels and we don't tend to be too picky, but this hotel straight up lied about what kind of hotel they were. We paid $145 with taxes, and it is the same quality as a $50 motel. They advertised they are a 3-1/2 star hotel, but this is not...

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Thank Kristy G
A TripAdvisor Member
Level Contributor
22 reviews
4 hotel reviews
12 helpful votes
Reviewed 4 weeks ago via mobile

I really want to give this place 5 stars, but there are a couple things holding me back. Let me start off by saying that this trip was a last minute, quick little vacation that came about from a Groupon sighting. The people on this trip were two 26 year old girls, my 6 year old, and myself. The positives...

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Thank A TripAdvisor Member
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63 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about The Cascades Mountain Resort

Address: 201 Sugarloaf Rd, Hendersonville, NC 28792
Location: United States > North Carolina > North Carolina Mountains > Hendersonville
Price Range: $101 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Cascades Mountain Resort 3.5*
Number of rooms: 100
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Questions & Answers

Here's what travelers have asked, with answers from The Cascades Mountain Resort staff and other travelers.
4 questions
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Huntsville, Alabama
Hendersonville, North Carolina
1 month ago
indian trail
2 months ago

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Questions? Get answers from The Cascades Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room away from pool if you go to bed before 10 pm.”
 of 5 bubbles GregRSVP, 2 weeks ago | Read review
“Rooms near the pool could be a little louder than others”
 of 5 bubbles JackStrawSC, Nov 13, 2016 | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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