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Holiday Inn Greenville

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203 Greenville Blvd, Greenville, NC 27834 (Formerly City Hotel & Bistro)
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Holiday Inn Greenville
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133 Reviews from our TripAdvisor Community

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Fayetteville, North Carolina
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed at this hotel for a district Lions convention and found it to be quite good. The room and bathrooms were clean. The desk could be moved around so that we could play cards on it during down times. The lone drawback was the lack of a towel rod in the bathroom. There also was only... More 

Helpful?
Thank TarHeelJack
Jacksonville, Florida, United States
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited this hotel over the Christmas holiday to visit with family. It was a convenient location. Extremely efficient check in. The rooms were spacious and comfortable. The restaurant / bar in the hotel was larger than expected and had a good selection of items to choose from. Front desk staff was very pleasant and accommodating. I would recommend this... More 

Helpful?
1 Thank Brian G
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Brian G, Thank you for the fabulous review! We greatly appreciate and value our guest feedback. I am thrilled that you enjoyed your stay with us and were pleasantly surprised by our accommodations and our staff. We look forward to serving you again in the future! More 

Level Contributor
3 reviews
2 of 5 stars Reviewed December 7, 2015

We typically stay at the Hilton for my husbands annual Christmas party. We decided to try the Holiday Inn because we were going as a group and was told we were getting a group discount. This place was formerly known as the City Bistro. Every year a large group of us go to the City Bistro after the party and... More 

Helpful?
Thank juliakathrins
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear juliakathrins, We sincerely apologize that your stay with us was less than satisfactory. At the new Holiday Inn of Greenville, NC we strive to provide exceptional experiences for each guest. We would love for you to give us another chance to provide you with that exceptional experience. There is a rate that you can purchase that includes the breakfast... More 

Virginia Beach, Virginia
Level Contributor
439 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed December 3, 2015

Wife and I had an enjoyable stay at this hotel. The staff was friendly and my reservation was ready to go when I arrived. The hotel is close to many places to eat and shop. We did not use the restaurant in the lobby. We found our room clean and had everything we needed for our stay. I will stay... More 

Helpful?
Thank Adak C
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Adak C, Thank you very much for taking the time to post us a review. We value your feedback greatly. We are thrilled that you enjoyed your stay and will come back to see us. We look forward to serving you again! More 

Chesapeake, Virginia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 27, 2015

Very nice lobby,room was well kept,Kristen & Amelia at the Front Desk,were wonderful.There were Computer system issues when my Wife and I arrived,but the staff there did all they could to calm us and reassure the problem would be solved soon.While my wife registered with The A.M.E. Conference,I walked back to Our car,well who i thought were guests at hotel... More 

Helpful?
Thank Dapperdon S
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Dapperdon S, I am extremly thrilled that you were provided an exceptional experience during your stay with us! Thank you for traking the time to post us a fabulous review! We greatly appreciate the feedback and most definitely value you as a guest. We hope to serve you again in the future! Thank you! More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

I'm in Greenville a few times a month recently for business and typically stay at a another chains hotel. My regular choice was booked so I chose this holiday inn and was more than impressed. The entire hotel was spotless and the staff was very accommodating. The proximity to restaurants was great too. I will be back soon.

Helpful?
1 Thank Grant R
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Grant R, Thank you for taking the time to post us a fabulous 5 star review!! We are so thrilled that we could pleasantly surprise you! We appreciate you and your business and look forward to serving you again in the future! More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

My family went with me on a business trip and we stayed here one night. The room was a standard room. It was very neat and clean and met all of our expectations. My only hangup was that there was not a free continental breakfast included. I would stay here again.

Helpful?
Thank Nicky H
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear NickyH, Thank you for taking the time to post us a great review! We appreciate your business and are thrilled that you enjoyed your stay! To enhance your future stays, I wanted to let you know that there is a rate now that you can purchase that has the breakfast included in it and is very economical! We look... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 10, 2015 via mobile

The staff was really nice. Our room was clean also. The faucet was leaking a little but I told the lady at the front desk as we were leaving and before I could get out of the hotel, she had maintenance on the phone. Our room was nice and was also clean. I would stay here again. Only complaint was... More 

Helpful?
1 Thank Carrie H
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Carrie H, Thank you for the wonderful review! We are very grateful for your business and that you took the time to fill out a great survey! We look forward to serving you again in the future! More 

Baltimore, Maryland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 8, 2015

They did an amazing job remodeling. Everything looks great, smells great. Rooms are comfortable and clean. Bar stays open late. Used to stay there when it was City Hotel and Bistro and what a difference. Would definitely come back. Brett did a great job taking care of our group.

Helpful?
1 Thank Nostalgia212
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Nostalgia212, Thank you for the fabulous review! We are so thrilled that you enjoyed your stay and our newly remodeled hotel. We greatly appreciate your business and look forward to serving you again in the future! I will gladly relay the message to Brett. Thank you! Jen :) More 

New Jersey
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed October 30, 2015

My husband made reservations for last Sunday night leaving Monday morning. He did not check the Pet Policy ahead of time. Upon arrival we were charged a $75.00 pet fee. It is stated that it is a set fee per stay. The beds were very lumpy & the breakfast is not free. We have stayed at a H.I. in Raleigh... More 

Helpful?
Thank kelsie27
Jennifer B, Front Office Manager at Holiday Inn Greenville, responded to this review

Dear Valued Guest, We sincerely apologize that your stay with us was unsatisfactory. At the Holiday Inn of Greenville, NC we strive to provide each guest with an exceptional experience. I hope you would give us another chance in the future to make that happen for you and your husband. Please don't hesitate to contact me directly, should you be... More 

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