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Comfort Suites

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1874 Remount Rd., Gastonia, NC 28054
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1 room 1 adult
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115 Reviews from our TripAdvisor Community

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Venice, Florida
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pleasant stay over the Christmas holiday. Warm welcome at the desk, nice sized room with couch and refrigerator. Very comfortable and clean, which is what matters most to me. They include free breakfast, which I didn't eat, so can't comment on that, except to say the dining room was full in the morning. The hotel, not far from Charlotte, is... More 

Helpful?
Thank Donna L
cary,nc
Level Contributor
128 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed December 9, 2015

The rooms were large, clean & comfortable beds. You have choices of pillows that are from firm to soft. The lobby is large. It has a pool. We went to "Christmas Town", McAndeville which is pretty close by. There are many restaurants to choose from which are right up the road. No complaints here at this fine hotel.

Helpful?
Thank Lois D
Orlando, FL
Level Contributor
110 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
1 of 5 stars Reviewed December 4, 2015

First thing I do when entering a hotel room is inspect it and photograph it. The toilet was stained with urine and the floor too. There were hairs in the bed, holes in sheets, shower was moldy. I was able to clean with disinfecting wipes that always carry. Very disappointed. Whoever is inspecting rooms is not doing his or her... More 

Helpful?
Thank Axl
Raleigh, North Carolina
Level Contributor
222 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 20, 2015

We were greeted by one of the most helpful and friendly receptionist I've every encountered. The hotel was bright and clean. Room was spacious with a nice sized bathroom. The breakfast had some different items and it was all good. Only issue was room door scrubbed badly so it was impossible to enter or leave the room quietly. Definately stay... More 

Helpful?
Thank Steve J
Tennessee
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 16, 2015 via mobile

King room with jacuzzi tub first floor had nice desk work area, sitting area, refrigerator and microwave, large tile shower and large bathroom counter. Room was very nice, spacious and clean. Staff pleasant

Helpful?
Thank East_Tennesseean
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your recent stay at the Comfort Suites Gastonia. I am delighted to hear how much you had enjoyed your stay. I will be forwarding your kind comments onto my staff. If your travelling back to the area, please call us directly at 704-865-6688 to set up your reservations. More 

Belleville, Michigan
Level Contributor
2 reviews
3 of 5 stars Reviewed October 8, 2015

The room was fine, excellent location for shopping, restaurants etc.plus we were there for an affair that was taking place in Charlotte, perfect locale, friendly staff. one puzzling situation took place, we were there for five days so first morning I hung a do not disturb sign on door as we were tired from traveling and just picked up towels... More 

Helpful?
Thank priddick0849
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your stay at the Comfort Suites Gastonia. I believe that I was the manager that you had spoken to during your stay and I am delighted to read that you did enjoy the remainder of your stay. I am terribly sorry for the inconvenience that you had experienced. If... More 

Atlanta, Georgia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 29, 2015

Having reserved a night at Hampton Inn Charlotte Gastonia with Tripadvisor, that uses Travelocity booking engine, didn't noticed that my previous inquiries for December flights at Travelocity were jeopardizing my hotel reservation for September. Since I was running late confirmed the reservation for 09/29/2015 and it went through Travelocity booking engine making it 12/29/2015 ...unbelievable. After several meetings and tired,... More 

Helpful?
Thank Eupms
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your stay at the Comfort Suites Gastonia. I will be informing our Front Desk Agent Ciara of your comments as I am sure she will be quite delighted to read them. I am very happy to hear that your experience at my hotel had rejuvenated you from the poor... More 

Boiling Springs, South Carolina
1 review
1 of 5 stars Reviewed September 19, 2015

We recently stayed for a wedding and were horrified to find the air conditioner was leaking and the floor was soaking wet and room was moldy. They sent up a person to shampoo the carpet, which did not resolve the issue. They could not accommodate us in another room and had "no authority" to refund our money. We had to... More 

Helpful?
Thank Ryan J
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your stay at the Comfort Suites Gastonia. I have spoken with my maintenance department to ensure that issues that you had reported do not occur again in the future. I am terribly sorry for any inconvenience that these issues caused you and your family. I hope you have a... More 

Virginia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 16, 2015

They gave us a great state employee discount. They found me some disposable gloves so I could apply insect repellent to my hiking shoes. They honored my request for late check-out. The breakfast was exceptional...bacon, eggs & sausage. Internet was a bit slow.

Helpful?
Thank yourstuff
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your stay. I am delighted to read that my staff provided you with great customer service. I am also very happy to see that you enjoyed our breakfast. We recently made some changes and are always looking for areas where we can improve. Additionally, we are in the process... More 

Central, SC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 15, 2015 via mobile

This is nice hotel. Great furnishings. Roomy. Quiet. Only issue was the 100% smoke free room reeked of nicotine odor. Being an asthmatic child of two smokers.... there is no mistaking the odor. Check before you check-in.

Helpful?
1 Thank swsingleton
Christopher O, General Manager at Comfort Suites, responded to this review

Thank you for taking the time to complete a review of your stay at the Comfort Suites Gastonia. I will be speaking with my staff to ensure that the issue that you had experienced in our hotel does not happen again. We are a 100% smoke free hotel, however, we do have the occasional rule breakers who decide to smoke... More 

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