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Comfort Inn

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212 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Savannah, Georgia
Reviewed 5 days ago NEW

We were in town on a business trip and normally stayed at another hotel but were unhappy with them from last trip. Everyone, except the blond checkout person, was super nice and helpful. It's easy to get to and clean.

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Helpful?
Thank Flasher407
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing Comfort Inn Franklin as your hotel in Franklin NC, thank you for the compliments of our hotel being easy to get to and clean, We hope to see you again soon!!!

Reviewed 1 week ago via mobile

The hotel overall is what is expected of a Comfort Inn. Our room was clean and comfortable minus the bottom of our shower curtain which had black mold spots all over it. The most frustrating part was that the smoke detector in one of the rooms in the vicinity of ours beeped continuously as if it needed new batteries. We...

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Helpful?
Thank Briana J
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for staying with us on your visit here in Franklin, I am sorry to hear about the beeping smoke detector, our maintenance did find it and placed a new battery in there, you just never know when these darn smoke detectors are going to beep. Thanks Management.

Atlanta, Georgia
Reviewed 4 weeks ago

The front desk staff were extremely helpful and friendly, and provided a great amount of information for our stay. The hotel was ok, expected amenities for this price point (though in season expect a normally $89 room to cost upwards of $120). I was surprised though at the level of rust/brown staining on the bathroom fixtures, considering how new this...

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Helpful?
Thank Scarletleaf
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel on your visit, we do feature a hot continental breakfast as we are limited on items due to us not having a kitchen on site, we hope to make improvements and see you again. Thanks Management

Morganton, North Carolina
Reviewed 5 weeks ago

I stayed here one Saturday night during "leaf season" so the price was $190 rather than the usual $90. I can understand that and it was my choice to stay. Our room was about as expected at a Comfort Inn. I will mention that the shower curtain rod was barely hanging on the wall. The very worst thing was that...

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Helpful?
Thank 123gloria
GMNC373, General Manager at Comfort Inn, responded to this review

We always appreciate customer feedback, Im glad you enjoyed the hotel, we have replaced a new hair dryer in your room and also have checked all others to make sure they are working thanks Management

Soperton, Georgia
Reviewed October 16, 2016 via mobile

Typical wonderful Comfort Inn room with comfortable bed. Bathroom was larger than typical CI's I've stayed in. Location was overpriced. Biggest negative was the breakfast. Eggs were not good and sausage patties tasted like cardboard. In seven days of travel, this was the worst breakfast at any hotel.

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Helpful?
Thank Loopylue
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for staying with us, We will be having a new breakfast menu soon, so please stay tuned Thanks Management

Fayetteville, Tennessee
Reviewed September 24, 2016

Great location, very clean kingsize room and bath, grounds, and staff was very nice. Breakfast was good with breakfast bar and minutes from downtown and the interstate. Would highly recommend to stay here.

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Helpful?
Thank Bamafan222003
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for your business, we appreciate your business and hope to see you soon!!

Asheville,NC
Reviewed September 19, 2016 via mobile

My family stayed here on a Saturday night. The air conditioner in our room was not cooling so we were moved with no problem whatsoever to a different room. The staff is absolutely amazing and very very accommodating. The breakfast the next morning had something to offer for everyone and all that you need to get your day started off...

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Helpful?
Thank uncpig
GMNC373, General Manager at Comfort Inn, responded to this review

Thank you for choosing our hotel in Franklin, we hope to see you again soon!!

Sandy Run, South Carolina, United States
Reviewed September 10, 2016

We stayed one night and our first floor room was clean, quiet and beds were comfortable. I had reserved on line and there were no issues during check-in. Breakfast had good variety and staff was friendly. Would stay here again

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Helpful?
Thank Cindy S
GMNC373, Front Office Manager at Comfort Inn, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

Reviewed September 2, 2016 via mobile

Debbie, the front desk receptionist is absolutely amazing! She made our stay wonderful. She was so helpful with food places, and things to do around Franklin. Everyone there was so nice. The hotel its self is very clean! The owner is very nice as well! Nice, clean, indoor pool! Wonderful breakfast bar! We really enjoyed our stay! We will definitely...

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Helpful?
Thank EricaHart213
GMNC373, Front Office Manager at Comfort Inn, responded to this review

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future

Nashville, Tennessee
Reviewed August 22, 2016

It starts with Rick, owner of property. The hotel shows his personality from front desk to housekeeping. He is very accommodating. Debbie @ front desk first person I see when I arrive and very nice, also Laura is last person to say goodbye at end of week and makes you feel special also.

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Helpful?
Thank ken775
GMNC373, General Manager at Comfort Inn, responded to this review

I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Free Breakfast
  • Breakfast Available
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we feature a Full Hot Breakfast. We are located near the Appalachian Trail, Harrahs Cherokee Casino, Local Gem Mines, Blue Ridge Parkway, Highlands NC, White Water Rafting, Smokey Mountain Railroad, Biltmore Estate, Dillard House. ... more   less 

Additional Information about Comfort Inn

Address: 313 Cunningham Rd, Franklin, NC 28734-1445
Location: United States > North Carolina > North Carolina Mountains > Franklin
Price Range: $99 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Comfort Hotel Franklin
Comfort Inn Franklin
Franklin Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn staff and other travelers.
2 questions
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West Palm Beach, Florida
over a year ago

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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“not close to shopping”
 of 5 bubbles Flasher407, 5 days ago | Read review
“Rooms ending in 07 are right next to the elevator.”
 of 5 bubbles Scarletleaf, 4 weeks ago | Read review
“Great view and not a very big hotel.”
 of 5 bubbles Bamafan222003, Sep 24, 2016 | Read review
“All are quiet rooms, no noises in three months I was around”
 of 5 bubbles ken775, Aug 22, 2016 | Read review
“Talk with Debbie. See comment above.”
 of 5 bubbles jmcburney2016, Aug 22, 2016 | Read review
5 of 5
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