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Fairfield Inn Fayetteville

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Fairfield Inn Fayetteville
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193 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Warm Springs, Oregon
Level Contributor
89 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

Very quick check in and front desk staff was professional. Small lobby and eating area. Outdoor pool. 1 elevator, but there are outdoor stairs at each end of the building. Rooms are small. Decor is in need of upgrade and remodel. Bed mattress was a little tired, but the pillows were nice. Very small bathroom, ie cannot not close door... More 

Helpful?
Thank e h
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear E H, Thank you for sharing information about the hotel on this web site. We appreciate your time and consideration. Sincerely, Raffael Ormeggio General Manager More 

Orlando, FL
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

It's one thing to rate a hotel on it's general appearance but quite another to rate the overall performance of the hotel's management. Basically the room was very clean and presented well however, there was a dead fly on the mirror over the bathroom sink and a used wash cloth on the shower curtain rod that I missed on first... More 

Helpful?
Thank paull2002
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We are sorry that your stay was not a good one. I received no e mail or message to contact you but in the e mail we send out to people who check out is my personal cell number incase of any issues. Please feel free to contact me there or at the hotel number 910 487 1400... More 

1 review
Reviewed 3 weeks ago

My sisters and I stayed for about 10 days. Our reservations were originally for Fairfield Inn in Lumberton unfortunately, they were shut down due to flooding. We were provided excellent service by all staff, Marcus, Amani, L'Keisha, Toni and Cynthia were exceptional! They went above and beyond to ensure our stay was a pleassant one. Including the General Manager. Always... More 

Helpful?
Thank anne M
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again very much. Sincerely, Raffael Ormeggio raffael.ormeggio@marriott.com More 

Lebanon, Virginia
Level Contributor
228 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 23, 2016 via mobile

Being a loyal Marriott customer I selected this property solely based on location. Room was Marriott Clean and well appointed. Bed was comfortable and the HVAC worked fine. Staff was super courteous. Breakfast was above average with an excellent selection. Be aware that this property is semi-exterior. If you want the security of an indoor room Ask for a room... More 

Helpful?
Thank ClinchMtnMan
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself, we appreciate your feedback and hope to see you back again real soon. Sincerely, Raffael Ormeggio General Manager More 

Southport, North Carolina
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 9, 2016

Instead of riding out Hurricane Matthew near the coast of North Carolina, my husband and I decided to head inland for peace of mind and to use our Marriott certificate. Upon careful consideration, the Fairfield Inn Marriott in Fayetteville was chosen due to relatively close proximity and being a Marriott affiliate. Reservations were made through the Marriott reservation system and... More 

Helpful?
Thank Ladd298
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Lillian and Peter, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio General Manager More 

El Paso, Texas
Level Contributor
562 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
Reviewed September 21, 2016 via mobile

Below are all of the pictures off hairs in the bathroom area: shower, floor, toiket, and sink. They offered a measily 700 points! Breakfast was great and the service was nice, but the filth is something that I can't overlook. I am still wating to I hear from the manager. I would stay elsewhere in the future.

Helpful?
Thank Hsphoser36
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Please accept my apologies for your room not being as clean as it should have been. We are conducting an internal investigation as to why this happened and we will be using this to hopefully illuminate it form happening again in the future. We appreciate your feedback. Sincerely, Raffael Ormeggio General Manager More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed September 4, 2016

I had noted in my reservation I would be traveling with my 2 autistic grandsons. Upon arriving the front staff was extremely kind, went out of their way to provide a wonderful room for their needs. The manager Raffael emailed me several times beforehand ( I was on the road and didnt see it) to ask if I had any... More 

Helpful?
Thank Tara S
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again in the future. Sincerely, Raffael Ormeggio General Manager More 

Jacksonville, Florida
Level Contributor
7 reviews
5 hotel reviews
Reviewed August 25, 2016 via mobile

When my driver pulled up to this hotel, my first thought was, "this must be a mistake," and indeed it was. Our local contact had given us the wrong hotel. My driver was insistent upon finding somewhere else, but after traveling all day, I was exhausted. The aesthetics of this hotel leaves much to be desired. It is quite aged,... More 

Helpful?
Thank drac820
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio More 

Williamsburg, Virginia
Level Contributor
216 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed August 12, 2016 via mobile

Most of the reviews here are spot on: good breakfast, outstanding and helpful staff, convenient location to key sites in Fayetteville. It is an older property but appears to have been recently updated. One area they need to work on is the air conditioning which was unable to effectively remove the summertime humidity in our two rooms.

Helpful?
Thank pgolden
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio More 

Lebanon, Pennsylvania
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 14, 2016

We walked into the lobby around 4:pm after a 7 and half hour trip from PA. and was greeted with hi welcome to Fairfield Inn..Right from the start we new that it was going to be a good stay...We got a room on the third floor which was easy to get to and had everything that we needed.The room was... More 

Helpful?
Thank soldierboy173
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 

Additional Information about Fairfield Inn Fayetteville

Address: 562 Cross Creek Mall, Fayetteville, NC 28303-7246 (Formerly Fairfield Inn Marriott Cross Creek Mall)
Location: United States > North Carolina > Fayetteville
Price Range: $88 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fayetteville 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Priceline, Odigeo, Orbitz and Travelocity so you can book your Fairfield Inn Fayetteville reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#14 Business Hotel in Fayetteville
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn Fayetteville staff and other travelers.
1 question
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Questions? Get answers from Fairfield Inn Fayetteville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ground floor rooms have direct access to parking lot.”
 of 5 bubbles eh741, 2 weeks ago | Read review
“Empty beer boxes on the balcony at the entry to the room just down from mine and cigarette smoke half the night under the door.”
 of 5 bubbles paull2002, 3 weeks ago | Read review
“The rooms on the third floor are enclosed and do not have balconies.”
 of 5 bubbles Ladd298, Oct 9, 2016 | Read review
“both interior and exterior rooms”
 of 5 bubbles 905taras, Sep 4, 2016 | Read review
“Our room faced the front...the main strip...good view. room 344.”
 of 5 bubbles soldierboy173, Jul 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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