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Fairfield Inn Fayetteville

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Fairfield Inn Fayetteville
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188 Reviews from our TripAdvisor Community

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Showing 185: English reviews
El Paso, Texas
Level Contributor
544 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Below are all of the pictures off hairs in the bathroom area: shower, floor, toiket, and sink. They offered a measily 700 points! Breakfast was great and the service was nice, but the filth is something that I can't overlook. I am still wating to I hear from the manager. I would stay elsewhere in the future.

Helpful?
Thank Hsphoser36
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Please accept my apologies for your room not being as clean as it should have been. We are conducting an internal investigation as to why this happened and we will be using this to hopefully illuminate it form happening again in the future. We appreciate your feedback. Sincerely, Raffael Ormeggio General Manager More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I had noted in my reservation I would be traveling with my 2 autistic grandsons. Upon arriving the front staff was extremely kind, went out of their way to provide a wonderful room for their needs. The manager Raffael emailed me several times beforehand ( I was on the road and didnt see it) to ask if I had any... More 

Helpful?
Thank Tara S
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again in the future. Sincerely, Raffael Ormeggio General Manager More 

Jacksonville, Florida
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed 5 weeks ago via mobile

When my driver pulled up to this hotel, my first thought was, "this must be a mistake," and indeed it was. Our local contact had given us the wrong hotel. My driver was insistent upon finding somewhere else, but after traveling all day, I was exhausted. The aesthetics of this hotel leaves much to be desired. It is quite aged,... More 

Helpful?
Thank drac820
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio More 

Williamsburg, Virginia
Level Contributor
212 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed August 12, 2016 via mobile

Most of the reviews here are spot on: good breakfast, outstanding and helpful staff, convenient location to key sites in Fayetteville. It is an older property but appears to have been recently updated. One area they need to work on is the air conditioning which was unable to effectively remove the summertime humidity in our two rooms.

Helpful?
Thank pgolden
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, From the entire staff and myself we appreciate your feedback and hope to see you again real soon. Sincerely, Raffael Ormeggio More 

Lebanon, Pennsylvania
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 14, 2016

We walked into the lobby around 4:pm after a 7 and half hour trip from PA. and was greeted with hi welcome to Fairfield Inn..Right from the start we new that it was going to be a good stay...We got a room on the third floor which was easy to get to and had everything that we needed.The room was... More 

Helpful?
Thank soldierboy173
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2016 via mobile

My family and I stayed here for a night and was pleasantly surprised. I have to admit after reading the reviews I was a little skeptical as some were harsh. But I found Fairfield to be clean, very clean. Their breakfast is great, a lot to choose from. And I have picky eaters and we all left breakfast feeling satisfied.... More 

Helpful?
Thank mydogtuscan1
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest Thank you very much for filling out a survey on this website. From the entire staff and myself we appreciate your business and hope to see you back here real soon. Sincerely, Raffael Ormeggio General Manager More 

Weston, Connecticut
Level Contributor
399 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
1 of 5 stars Reviewed May 22, 2016

I've stayed in a ton of Marriotts across the U.S. and in Europe. This was the worst property I've ever been too. The rooms are on a catwalk with the door opening to the outside. The property is run down and poorly maintained. The breakfast room is way too small. The properly is on a busy road and too close... More 

Helpful?
1 Thank Rich M
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Rich M. I am sorry your stay at our hotel was not a good one. We are one of the first Fairfield Inn's ever built, and in those days they had two exterior corridors. We appreciate your comments about the condition and have worked on it since the winter and the property is looking much better now. We hope... More 

Bakersfield, California
Level Contributor
20 reviews
4 hotel reviews
4 of 5 stars Reviewed May 17, 2016 via mobile

This Fairfield is not as visually appealing as the others I have used. However, it's breakfast and Manager's complimentary dinner is much better. The staff is very friendly like all other hotels. It is very close to the Fort Bragg south gate which fitted our needs.

Helpful?
Thank DMWood9515
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Crystal, From the entire staff and myself, we thank you from mentioning our great breakfast and look forward in serving you again real soon. Sincerely, Raffael Ormeggio General Manager More 

New Jersey
Level Contributor
89 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed May 16, 2016

I would give the hotel a 1 but the staff is a 5 so 3 it is. The hotel has most of the rooms opening to the outside, if you are on the bottom floor, that means the parking lot. Only one top floor has an enclosed hallway, but you have to go outside to take the elevator up. The... More 

Helpful?
Thank Flantastic-Four
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, We all want to thank you for taking the time in filling out this survey. We appreciate your feedback and hope to see you again one day. Sincerely, Raffael Ormeggio General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016 via mobile

Extremely dissatisfied and moving to new hotel tomorrow. Outside entrances to rooms, on a busy highway and hear every car, motorcycles, emergency vehicle that goes by. Feels more like a Motel 6. Tried calling front desk and only get busy signal. Stay away

Helpful?
1 Thank Gaye V
Raffael O, General Manager at Fairfield Inn Fayetteville, responded to this review

Dear Guest, Please accept my apologies for you not having a great stay with us. I will look into the phone situation you reported about the front desk. Sincerely, Raffael Ormeggio General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated facility located adjacent to Cross Creek Mall. ... more   less 

Additional Information about Fairfield Inn Fayetteville

Address: 562 Cross Creek Mall, Fayetteville, NC 28303-7246 (Formerly Fairfield Inn Marriott Cross Creek Mall)
Location: United States > North Carolina > Fayetteville
Price Range: $89 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Fayetteville 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Fairfield Inn Marriott Cross Creek Mall Hotel Fayetteville
Fairfield Fayetteville
Fayetteville Fairfield Inn
Hotel Style:
#14 Business Hotel in Fayetteville
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