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Suburban Extended Stay Hotel Fayetteville

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Suburban Extended Stay Hotel Fayetteville
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29 Reviews from our TripAdvisor Community

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Showing 29: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago

Had an issue with a card, they let me switch on the fly said it was too easy. Friendly staff and unmatched service. I will stay again. When I went to the front desk to ask anything, from dining to family friendly activities the were always ready to help.

Helpful?
Thank John G
nc537, General Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to post a comment in regards to your stay and we look forward to seeing you when ever you come to town! Again thank you for your stay. More 

Canandaigua, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 6, 2016

* Property outside - Dirty, empty beer bottles seen on arrival, still there next morning * Location - Sketchy, did not feel safe to go out at night * Room - No kleenex, bathroom not very clean, don't walk on carpet bare foot, TV did not work properly (reported to desk, no resolution) * Shower curtain, moldy spots * Bedspread... More 

Helpful?
2 Thank BrewCrew5101
nc537, General Manager at Suburban Extended Stay Hotel Fayetteville, responded to this review

I greatly apologize for your experience during your stay and I am fully aware that this apology is coming very late but at the time I had a previous employee in charge of our responses and wasn't made aware of the issues. However, your experience is not our normal routine and I as a GM care about my guests and... More 

Travelers are raving about these Fayetteville hotels

Elizabeth City, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed February 27, 2016 via mobile

I stay for work all over the east coast. We normally stay with choice hotels. This hotel was one of the worst I have stayed at. When we went to check in we requested 2 smoking and one nonsmoking room. As I have had 4 heart attacks and am very sent to smoke. The room was still full of smoke... More 

Helpful?
1 Thank StevenMurray27909
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to post a review. We apologize that we didn't meet your expectations. We will use your claims as tools to improve our property. I do hope things work out at Comfort Inn. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 18, 2015 via mobile

First and foremost , I Reserved my room with one card Paid with another and both were Charged , what typa circus are They running ? Ric the site manager isn't sympathetic nor understanding nor did he seem caring. I told him what happened and he stated "I don't know what happened I wasn't here" that's not how managers act... More 

Helpful?
1 Thank Skyyda599
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our hotel. I do apologize for your experience at our hotel. I do believe we did meet your requests as far as trying to get your funds released back to your card. I did tell you I would look into it and our desk staff faxed the requested documentation to the card... More 

Gastonia, North Carolina
1 review
4 of 5 stars Reviewed August 6, 2015

Was in town for business a couple of days.. And decided to take a chance on a less expensive hotel. Was satisfied with this one. Good hotel all around. Was concerned about the location and security at first (Bragg Blvd. has a rep for various types of crime), but felt comfortable that my windows were still going to be intact... More 

Review collected in partnership with this hotel

Helpful?
Thank cadetcarpenter2
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for taking the time to review our property. We always like to hear when a guest has enjoyed their stay. We look forward to seeing you again next time your are in Fayetteville. More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 26, 2015

It was cheap so our expectation were not real high. The furnishings are real low dollar and even though our room did not smell of cigarettes the bedspread had burn holes in it. The TV was ok with lots of stations if that is a priority. The big thing for me was how little effort went into cleaning the exterior... More 

Helpful?
2 Thank Tom P
1 review
4 of 5 stars Reviewed April 28, 2015

The motel was close to many restaurants and shopping. The value was good. Friendly staff, they tried to place me in a room I wanted, but due to the bookings it took a while, but they finally came through. I will definitely stay there again in the future.

Helpful?
Thank Sharon M
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you very much for your review Sharon. This is our busy time of year so I'm glad we were able to get you the room you needed. We look forward to seeing you again on your next visit to Fayetteville. More 

Altoona, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed March 31, 2015

From checkin to check out this was a disaster. They didn't have my room type available even though I booked two weeks in advance. SOmetime in the night the power went out and my breathing machine quit because there was no backup generator. The elevator didn't work the following morning and I had to cart all of my belongings from... More 

Helpful?
Thank K F
Raleigh, North Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

Room was great has the amenties you need for a short or a long term stay. Donna the General Manager was great as well sales manager gave us great directions for the concert. Found local restaurants just down the street,. So we did not have to go to far for dinner.Bed was very comfortable and pillows were great. Room was... More 

Helpful?
Thank Craig C
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Craig, Thank you for your review. I'm glad you enjoyed your stay with us on your trip to Fayetteville. We look forward to seeing you again on your next trip. Hope you enjoyed the concert. More 

Level Contributor
3 reviews
1 of 5 stars Reviewed December 29, 2014 via mobile

I have stayed at other suburban hotels that were much cleaner and nicer than this one. This one was disgusting. I would not recommend this hotel to anyone regardless of price. Also we could not check in because the door was locked to the reception area then finally the girl came and unlock the door.

Helpful?
Thank Dianecler
nc537, Director of Sales at Suburban Extended Stay Hotel Fayetteville, responded to this review

Thank you for your response to our survey. I sincerely want to apologize to you for your experience at our property. Cleanliness is our top priority and I hate to hear that we fell short when it came to your stay. I can assure you that is not the impression we would like to leave on our guests. As far... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Suburban Extended Stay Hotel Fayetteville

Address: 3719 Bragg Blvd, Fayetteville, NC 28303-3848
Location: United States > North Carolina > Fayetteville
Price Range: $52 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel Fayetteville 2*
Number of rooms: 126
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Also Known As:
Suburban Extended Stay Fayetteville
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