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TownePlace Suites Fayetteville Cross Creek

1464 Skibo Rd, Fayetteville, NC 28303-3411
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TownePlace Suites
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Traveler (30)
Room & Suite (28)
Dining (5)


Welcome to Real Living at the TownePlace Suites by Marriott Fayetteville Cross Creek. Our spacious suites include functional space for both living and working. Enjoy our complimentary breakfast, full kitchens in every room, wireless internet, gym, outdoor swimming pool and 24 hour coffee service in our lobby! Our all-suite hotel is located close to the military communities of Fort Bragg and Pope Airfield. When it comes to shopping, both Wal-Mart and Sams Club are conveniently located within walking distance of the hotel, while the Cross Creek Mall is only a short drive away. Additionally, there are 3 restaurants within walking distance; Logan's Roadhouse, Memphis BBQ & Cracker Barrel. We hope you come and experience our excellence at the TownePlace Suites Fayetteville!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Free internet
Outdoor pool
Breakfast buffet
Business Center with Internet Access
Meeting rooms
BBQ facilities
Non-smoking hotel
Picnic area
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Flatscreen TV
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Full view
44Car recommended
Grade: 44 out of 100
27Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
185Reviews2Q+A37Room tips
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Popular mentions
We stayed there for one night, attending a family event. I frequently visit the Marriott chain staying at the Courtyards, the AC’s, the Renaissance brands and have generally enjoyed Marriott brands This property is well located near the sprawling mall area on Skibo Road so plenty convenient The staff was friendly,the house keeping staff was helpful and the breakfast offer was equal to or better than most of these type hotels. My review focuses on cheap stick built construction, the noise factor from footsteps above the room is distracting and makes it hard to get a good nights rest. I prefer to stay in hotels that are built of poured concrete construction for their quiet environment. Be prepare that this hotel may not meet your standards. The mattress was firm but thin, the bedding just basic, the furniture in our “suite” a two bedroom, was basic and there was one mirror in the bathroom. I think the hotel could be up fitted in a better manner. As I said the people were nice although their air conditioning in the lobby was broken and it was quite toasty. No explanation was offered on check in. Main point: just be aware this is a thinly built lower on the end of the Marriott brand product with a 200/night price point. Good luck, I think you can find a better property for 200$ in Fayetteville.
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This was my 4th trip in the past year and all of my visits to this hotel was great. First of all the 3rd shift staff was the best. The very nice lady that works the night audit is always great and friendly to all the guest. The hotel was is next to a varierty of eateries and other business that makes this a great place to be and with the ablilty to shop. The management staff is great and always friendly. The rooms were nice and even with all of the businesses the hotel is quiet. This is a must stay while traveling in this area. I meet the housekeeping staff members over my visits and alway nice. A great place to stay.
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Response from Dawn H, Manager at TownePlace Suites Fayetteville Cross Creek
Responded 1 week ago
What a way to start my day! Thank you so much for your review. I am so proud that our hard work has paid off! It will be my pleasure to share this with my staff. We sincerely appreciate you choosing us again and again when your travels bring you to Fayetteville. We look forward to your next visit, see you soon!
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Awesome location, service, and presentation. Have stayed here several times and will be back for homecoming this year. I was able to use the grill to prepare my son and friends( on campus) some nice grilled food. Wife was able to prepare sides in the room. Very convenient.
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Response from Dawn H, Manager at TownePlace Suites Fayetteville Cross Creek
Responded 2 weeks ago
Thank you so much for your positive review. We love our Fayetteville State folks!!! I remember the feast you prepared last year and look forward to seeing you again soon!
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I have spent 55 days this year in this Marriot Townplace suite so far this year. While unfortunately it is time I have been away from my family, I always feel right at home at this hotel. The entire staff at this hotel is awesome and always exceptionally accommodating. I am a habitual misplacer of my room key card and on a daily basis they always make me multiple room keys and don't even hassle me about it (for this I am grateful). the main reasons I am such a fan of this hotel include, location, the kitchen in every room, and most importantly and as I already mentioned the friendliness of the entire staff. For location, this place is awesome being less then 10 minutes from FT. Bragg with both the Yadkin and All American Gates an extremely easy commute. It is centrally located within Fayetteville; less the 4 miles from downtown where you can enjoy baseball games and the vibrant Fayetteville nightlife. Sharing the parking lot with this location is Cracker Barrel, Logans Steakhouse, and Hook and Reel, a seafood joint. also within walking distance is Walmart and directly across Yadkin is a Sonic. You literally don't have to drive anywhere after a long day as you have options all around you. If you don't want to get food at one of the many nearby options or want to meal prep on your own, this location has a small kitchen and a fridge in every room. This is one of the few hotels in Fayetteville that offers this amenity. Besides all the physical attributes that make this my go to hotel in Fayetteville, its best feature in my opinion is the staff at this location. I have literally never had a negative encounter with any of the staff there. They are always extremely accommodating and helpful. Every other week the management has a social event where they have various foods and drinks including wine and beer free of charge to the guests. The food is generally catered by one of the nearby restaurants or on occasion the staff will grill hamburgers and hotdogs for everyone. It is a cool little extra that from my experience other hotels do not do. The last time I had to stay in Fayetteville, I called this location in order to make my reservation. The receptionist who answered the phone recognized my voice over the phone and immediately knew who I was and asked how I had been. Its just a small detail that highlights the attention these guys pay to their guests. While all the staff is awesome I would like to special mention a few who always are exceptional. Ms. Deandrea, one of the receptionists who has made me more room key cards then either one of us could count and she always is happy to help. Ms Lily, One of the managers who is always asking how things are going and if there is anything to make that can be done to improve the stay. Also Ms. Shakiva (I'm sorry, I think I misspelt your name) but anyways another fixture of the property who is always extremely helpful. There is no doubt that when I have to stay in Fayetteville in the future I will be staying at this hotel!
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We arrived at 3a after a long drive and were looking to relax . We Booked two nights here and were upgraded first night as a platinuim member to a 2 bedroom than were asked to move to a one bedroom the next day or pay $189 for the room I am in! Was not allowed to check out at 4p even though it is Guranteed to platium members! Manager gave us 30 Mins to pack and go. No customer service from girl at check out, very cold attitude, showed her on my phone where it said guranteed 4p check out, but apparently the management doesnt allow it! Went to Springhill Suites next door, explained how we werent allowed to stay til 4p at townplace suites, Springhill was a new clean property definetly worth every dollar! Greeted by friendly smiling faces and an amazing manager there!
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Response from Dawn H, General Manager at TownePlace Suites Fayetteville Cross Creek
Responded 5 weeks ago
Thank you so much for sharing your recent experience with our property! I would like to apologize that your stay did not meet your or our expectations. I will certainly use this information to assist us in finding more creative ways to handle this type of situation with multiple reservations and different room types in the future. Feedback such as this does pave the way for policies and brainstorming to assist with unique situations. We appreciate you being a Marriott member and look forward to serving you again in the future. Sincerely, Dawn Hall
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$128 - $214 (Based on Average Rates for a Standard Room)
towneplace suites fayetteville cross creek hotel fayetteville
United StatesNorth CarolinaFayetteville
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