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This place has gone from Comfort Inn to Rodeway Inn to Sure Stay. How it got the Surestay name I have no idea, because the place was even to horrible for a Rodeway.
The paint job is bad the furniture is worse and their are...More
That is the only good thing to say about our stay. Smelly and not so clean I know we use to stay there when it was a Rodeway but will not be back to this one! Needs to be updated and cleaned and we are...More
I am a guess at sure stay hotel and I have to say that is a fantastic place to stay this hotel makes you feel like home when you go in the lobby there's a gentleman his name is Mr.Rocky he is so nice has...More
Response from Rocky N, General Manager at SureStay Plus Hotel by Best Western FayettevilleResponded 3 weeks ago
Thank you for your comments about your stay at the Sure stay plus by BestWestern. I was pleased to read all of your positive comments regarding the Hotel and staff. We take all of the comments we get on Trip Advisor and use them as...More
I so wanted to like this hotel — the reviews I read on TripAdvisor were encouraging and the nightly rate was definitely not discouraging — however reviews are subjective and I realize my standards are somewhat higher than the people who provided reviews.
Thank Judith S
Response from Rocky N, General Manager at SureStay Plus Hotel by Best Western FayettevilleResponded 4 weeks ago
We take our commitment to guest satisfaction very seriously. We have a responsibility to our guests to provide a safe, clean, quiet and comfortable environment. We are a new brand by bestwestern which is a budget brand by them so You save alot of money....More
This is NOT A PLUS HOTEL. It is no better than a basic Days In motel. Our bathroom was unsanitary, our check in irritating, the first room full of smoke smell, the beds and pillows cheap and only decent enough for one quick night. Breakfast...More
Response from Rocky N, General Manager at SureStay Plus Hotel by Best Western FayettevilleResponded February 7, 2018
We take our commitment to guest satisfaction very seriously. We have a responsibility to our guests to provide a safe, clean, quiet and comfortable environment.
Our guests are the most important part of our business, and we will continue to do our best to provide...More