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Extended Stay America - Fayetteville - Owen Dr.

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Extended Stay America - Fayetteville - Owen Dr.
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22 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Pros- We weren't staying long, cable tv kitchen and fridge were clean. Didn't stay long enough to cook. Cons- Room stunk of cigarettes even tho it was a "non smoking" room Found Bobby pins, a key and hair elastic on the floor when entering.... Blankets had gross crusty stuff on them so we didn't use them and hair on the... More 

Helpful?
Thank Ashley S
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Absolutely perfect experience from check-in to check-out. Management was welcoming, knowledgeable, and helpful throughout the entire stay. I would recommend to anyone, anywhere. Perfect general location to the great city of Fayetteville. Couldn't ask for a better experience.

Helpful?
Thank LeeTenuta
Manager_11525, Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm so pleased to hear that you check in/out was seamless and the customer service provided by our staff was memorable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Boise, Idaho
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

I stayed on the third floor of this hotel and had no issues with service, comfort, noise or cleanliness. Located off of Owen, this hotel is in a good location to get anywhere you need within a few minutes. There is a decent selection of fast food and pharmacies nearby.

Helpful?
Thank Joel E
Manager_11525, Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for posting a review of your stay at our hotel. I’m so pleased to read that you had a great stay with us! As the general manager of this property, I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home... More 

Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 9, 2016 via mobile

Very loud lots of traffic and service vehicles driving by on the highway all hours of the day and night. Lots of younger people making lots of noise in the rooms. Tight parking , no pool , very expensive vending for a hotel . Overall i do not recommend this hotel.

Helpful?
Thank rskpanthers
Jacksonville, North Carolina
2 reviews
1 of 5 stars Reviewed April 4, 2016 via mobile

I'm a runner. I travel to a lot of races. Out of all the places I've traveled, this is one of the two worst hotels I've stayed at. Out dated. Bed was hard. Pillows were flat the moment your head laid on them. No coffee maker and no kitchen untentials. The lobby was a pain to find. Not your typical... More 

Helpful?
Thank Crystal B
Great Neck, New York
Level Contributor
229 reviews
207 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
4 of 5 stars Reviewed October 4, 2015

I ended up here at the last minute when the shockingly filthy Knights Inn refused to give me a room that wasn't infested with cigarette reside, rot and mold (the manager there cancelled my reservation when I complained!). I was pretty desperate for a safe clean affordable place for the night, and while I'd never stayed at this particular ESA... More 

Helpful?
Thank flyermontana
Tampa, Florida
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed August 29, 2015

This location served us well for a last minute trip with a small pet. They have pet rooms, but not much walking space cause of location. The Receptionists were great, very friendly and helpful. Free wifi, numerous restaurants in walking distance to include a Chinese take out. This is when we learned the standard extended stay comfort items (plates, cups,... More 

Helpful?
Thank Russ H
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you so much for sharing your experience with us. Please accept our apologies that our dishware policy was not to your expectations. Still, I am glad to read that we were able to provide you with a comfortable stay overall. I’m so pleased that you enjoyed our friendly customer service, convenient location and pet friendly rooms. Thank you again... More 

Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

I stayed at this location for 3 days, 6/15-6/18. I am a travel nurse, and look for inexpensive housing options when traveling. The rate was ok. I joined their rewards programs. They were unable to find my member number. I paid cash for the first 2 nights, and was required to leave a cash deposit, which was no big deal,... More 

Helpful?
Thank KristinRN78
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that there was miscommunication during check-in. We are sorry for this issue, but we are happy to read that your stay met your needs overall. Thank you again for posting your review. I do hope that you will... More 

Melbourne, Australia
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed June 14, 2015

You have to call into reception to get any items at all for use in the kitchenette. But there is no charge for a large box of items including a coffee maker and toaster. My biggest problem though was fumes from whatever chemicals had been used to clean the carpets which made my eyes water and throat burn. Other than... More 

Helpful?
Thank KangarooQueen
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you for taking the time to write a review of your stay. I am so disappointed that you had an issue with the chemicals used in our cleaning process. Please accept my apology. To ensure that a situation like yours doesn't happen again, we are coaching the team on the proper use of chemicals and looking at ways to... More 

Birch Run
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 11, 2015

We are booked to stay 3 nights, but left after 2. The bed was so hard my back couldn't take it as well as the recliner was just as hard. This hotel has kitchenettes, but do not offer coffee markers. The tv offers 12 channels which are mostly sports with 2 cartoon channels. Often the channel would disappear due to... More 

Helpful?
Thank Gail D
Manager_11525, General Manager at Extended Stay America - Fayetteville - Owen Dr., responded to this review

Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you did not find your accommodations comfortable and quiet. Our team is committed to satisfying our guests, so we are very thankful for your feedback and will coach our team to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Fayetteville - Owen Dr.

Address: 408 Owen Dr, Fayetteville, NC 28304-3416
Location: United States > North Carolina > Fayetteville
Price Range: $61 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fayetteville - Owen Dr. 2.5*
Number of rooms: 120
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Also Known As:
Extended Stayamerica Fayetteville-Owen Dr Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay
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