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Extended Stay America - Fayetteville - Cross Creek Mall

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Extended Stay America - Fayetteville - Cross Creek Mall
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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

But no ice machine and the so called breakfast was granola bars and instant oatmeal packs. Beds were comfy and tub clean. Only complaint is no ice and the whole grab and go breakfast should be called snacktime.

Helpful?
Thank ButlerFamily13
Myrtle Beach, South Carolina
Level Contributor
238 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 222 helpful votes
Reviewed 1 week ago

I got an awesome rate for this room on Priceline. The room we got was amazing. It had a seperate living area separated from the bedroom. The room was clean, and looked recently renovated. Some small issues, we had issues with the AC in the living area, could not get it to click on. Also, the bathroom is really small,... More 

Helpful?
Thank tennboy1981
1 review
Reviewed October 25, 2016 via mobile

The room was clean but still had a "sour" smell to it. You would think that the dishes and utensils would be in the room at check in but they weren't and the front desk didn't even offer them at check in. The "free" wifi is a joke. Not even 1mb download. My cleaning day is Saturday and that has... More 

Helpful?
Thank andre s
Atlanta
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 18, 2016 via mobile

Had to book here when my first choice hotel was sold out of special rate rooms. The location is convenient and there is ample free parking. Staff has been very friendly. My king bed/studio room has some worn carpet areas, hallways had roll of carpet trim lying around. Only 1 TV remote, no paper channel guide, and guide feature on... More 

Helpful?
Thank SGIGal
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 19, 2016 via mobile

After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The breakfast is muffins, granola bars, oatmeal, and coffee. I think that the price should have... More 

Helpful?
Thank rainy1982
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back... More 

Umatilla
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 27, 2016

My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on this trip. I was in Fayetteville for 82nd Airborne's All American Week. Other than what... More 

Helpful?
Thank metaglypto
Miami, Florida
1 review
Reviewed July 25, 2016

We were travelling with 2 girls and 2 dogs from Florida to Maryland. A long drive and we needed a place to unwind. Extended Stay America worked beautifully. The pool was the highlight of our stay and it helped our girls drain some energy. The spacious room allowed room for everyone to relax and have a normal meal. The kitchen... More 

Helpful?
Thank Miami_dog_lover
Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to write a review about your stay. I am pleased to know that you and your family were accommodated so well on your way to Maryland. It is satisfying to know that you found the pool, location, and the fully equipped kitchen to your liking. Thank you again for sharing your experience with us.... More 

Savannah, Georgia
2 reviews
Reviewed July 21, 2016

Musty room, broken fixtures, low quality continental breakfast, spotlights that shine into room with insufficient curtains. This was on a gov't recommended list and there appeared to be a lack of concern for guests. Young adults appear to run the desk. No older adult was ever in sight. Staff appeared apologetic to issues but unable to help. Suites are large... More 

Helpful?
Thank contest4us
Carthage, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 19, 2016

Everything was great! Just wished the pool had not been CLOSED :( our entire 3 day stay :( that was a bummer :( But everything else was A grade.... waited for a call back never got :( Staff was friendly during our stay. If it had not been for the pool closed our entire stay and we had got the... More 

Helpful?
1 Thank Jill H
Florida, Massachusetts
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 12, 2016

Only stayed one day as I was visiting and some of our acquaintance stayed there. They made the reservation so I was clueless as to the price. So here is in short. Clean facility where rooms come with a bedroom, day room and a kitchenette with Microwave, Fridge and oven/range top. There are three floors and a pool. Your room... More 

Helpful?
Thank Zeeman2013
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Fayetteville - Cross Creek Mall

Address: 4105 Sycamore Dairy Road, Fayetteville, NC 28303 (Formerly Extended Stay Deluxe - Fayetteville - Cross Creek Mall)
Location: United States > North Carolina > Fayetteville
Price Range: $91 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville
Extended Stay Fayetteville
Fayetteville Extended Stay
Hotel Style:
#12 Business Hotel in Fayetteville
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and other travelers.
2 questions
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Questions? Get answers from Extended Stay America - Fayetteville - Cross Creek Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are either poolside/courtyard or outer edge. Streets are very quiet, parking ample. Laundry room ( fee-based) is onsite.”
 of 5 bubbles contest4us, Jul 21, 2016 | Read review
“Room 110 was clean!”
 of 5 bubbles 602jillh, Jun 19, 2016 | Read review
“All rooms are similar in configuration!!”
 of 5 bubbles Zeeman2013, May 12, 2016 | Read review
“I had a first-floor room which I found convenient.”
 of 5 bubbles janen564, Dec 19, 2015 | Read review
“On the 2nd floor, you could here the people upstairs walking around. I would recommend the 3rd floor if that kinda thing bothers you”
 of 5 bubbles 111joanneh, Aug 7, 2015 | Read review
5 of 5
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