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Hampton Inn Fayetteville - Cross Creek Mall

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1700 Skibo Road, Fayetteville, NC 28303
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Hampton Inn Fayetteville - Cross Creek Mall
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427 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Galloway
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hubbie and I were traveling from PA to Florida and needed a few hours rest. The rooms were clean and the bed was extremely comfortable. Breakfast was great and the staff was friendly with the exception of the man who checked us in. It was in the wee hours of the morning so I'm assuming he just needed more coffee... More 

Review collected in partnership with Hampton

Helpful?
Thank Elaine W
Columbia, South Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

very nice, clean. and excellent customer service, great bedding, nice pool. only bad thing is neighboring motel was a bit shady. this is a hampton/hilton place and quality sleep and stay. building is a bit big and maybe older but still nice place...would stay again.

Review collected in partnership with Hampton

Helpful?
Thank rlunsfor
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

Had a wonderful time everyone was absolutely awesome. I wouldn't mind going back and staying for a Nother 2 to 3 nights breakfast was awesome everyone just seemed like they were happy to be there I recommend this hotel to anyone The rooms were very clean as well.

Helpful?
Thank Glenn F
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you Glenn for the five star rating! We love to hear that you had a wonderful family vacation at our hotel due to our clean rooms, friendly staff, and amazing breakfast. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Hampton Inn Fayetteville - Cross Creek Mall Daly Seven, Inc. More 

sterling, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

not very clean and accommodating. You'll find much better value else where or at a different Hilton Property. There was a Embassy Suites just down the road which was much nice and I should have booked there.

Review collected in partnership with Hampton

Helpful?
Thank Pete D
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you Pete for taking the time to review our hotel. We deeply apologize that your stay fell below expectations, and that our staff did not handle your needs in an appropriate manner. We appreciate your feedback so that we can correct any issues with our staff and improve our service going forward. We hope you will choose to stay... More 

Brockton, Massachusetts
1 review
4 of 5 stars Reviewed 1 week ago

I would go back because I didn't have time to enjoy the amenities surrounding the hotel. The service was good as was the free breakfast expect they should try making the eggs different ways besides boiled and scrambled.

Review collected in partnership with Hampton

Helpful?
Thank 578ingrida
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to review our hotel. We are happy to hear that you enjoyed your stay with us. We do offer different egg options on other days, as we try to provide a variety to our guests who are staying for a longer period of time. We look forward to the next time we see you!... More 

Atlanta, Georgia
4 of 5 stars Reviewed 1 week ago

If you stay at this property, please request Mattie to clean your room. She was so helpful to me and my family. She always had a smile on her face and truly loves her job. When I come back to Fayetteville, I would choose this hotel. Tell her Terrence from Atlanta said thank you for the hospitality.

Review collected in partnership with Hampton

Helpful?
Thank 225terrences
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Everything was fine, it's a plus that breakfast is provided. During our stay, they had a promotional event in the lobby- food and drinks were provided. The attendant, Irving, was very helpful! Housekeeping was forgotten one day, but the issue was resolved and we enjoyed our stay.

Helpful?
Thank H W
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to review your recent stay with us! We are happy that you enjoyed your stay and got to participate in our Manager's Reception in the evening. We hope to see you again the next time you need a hotel near Fort Bragg! Sincerely, Rebecca Ramey eCommerce Marketing Manager Hampton Inn Fayetteville - Cross Creek... More 

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

Hampton Inn delivers a nice, clean and quiet stay near the Cross Creek Mall in Fayetville, NC. We had a large group stay for my son's wedding and the hotel and staff were great. Access to many good stores and restaurants.

Review collected in partnership with Hampton

Helpful?
Thank Robert K
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you Robert for taking the time to share your experience on TripAdvisor. We are happy to hear that everyone had a wonderful stay during your son's wedding. Congratulations, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Hampton Inn Fayetteville - Cross Creek Mall Daly Seven, Inc. More 

Hephzibah, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Nice older hotel. Need a lot of upgrades. Staff was very nice. AC unit went out the two nights we stayed there, they provided us with a fan that did not help with two babies in the room. Customer service was good despite the obstacles that made for an uncomfortable stay.

Review collected in partnership with Hampton

Helpful?
1 Thank Delicia H
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to review our hotel. We apologize that your AC broke and had to be repaired during your stay. We hope that our General Managers communications with you, and our commitment to our 100% Guarantee, will encourage you to stay with us again the next time you visit our area. Regards, Rebecca Ramey eCommerce Marketing... More 

Arcadia
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is clean and very busy. Convenient location to everything like Starbucks , mall, restaurants , skibo , and freeway. The staff was nice and friendly always, I mainly interacted with night folks .

Review collected in partnership with Hampton

Helpful?
Thank Eric E
Rebecca R, Manager at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review

Thank you for taking the time to review your recent stay with us. We love to hear that you enjoyed our great location! We hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Hampton Inn Fayetteville - Cross Creek Mall Daly Seven, Inc. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Enjoy a warm welcome and comfy accommodation at our Hampton Inn Fayetteville-Cross Creek Mall hotel. Take a load off and relax in our comfortable lobby or start your day right with Hampton's Free Hot Breakfast. Sample our delicious waffles and choose between a variety of hot and cold items. Don't worry if you don't have time to join us, grab a healthy Hampton On the Run(R) Breakfast Bag, on your way out the door, available Monday to Friday. Catch up with work in our free business center or host a meeting in our well-equipped meeting room. Work out in our fitness center or refresh in our outdoor pool. After an exciting day exploring Fayetteville, unwind in a comfy guest room with free high-speed internet. ... more   less 

Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Address: 1700 Skibo Road, Fayetteville, NC 28303
Location: United States > North Carolina > Fayetteville
Price Range: $103 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Fayetteville - Cross Creek Mall 2.5*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hilton Hotels, Priceline, Hotwire, Odigeo and Travelocity so you can book your Hampton Inn Fayetteville - Cross Creek Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Fayetteville Hampton Inn
Hotel Style:
#4 Romantic Hotel in Fayetteville
#5 Family Hotel in Fayetteville
#6 Business Hotel in Fayetteville
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