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Red Roof Inn Chapel Hill

5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
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Red Roof Inn Chapel Hill
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88 Reviews from our TripAdvisor Community

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Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Red Roof was founded on the concept of a nationwide chain of clean, simple, reasonably priced properties that travelers could count on for a decent nights stay. This property manages to make good on most of those commitments. The rooms now have several amenities such as a fridge and safe, but bring a hair dryer and shampoo. Our room had... More 

Helpful?
Thank SPW777
Wilmington, North Carolina
1 review
5 of 5 stars Reviewed December 21, 2015

My family and I stayed at the Red Roof Inn Chapel Hill for a UNC football game.Awesome hotel, nice staff, perfect place for the price! Hotel is only a few minutes from the campus, everyone there went out of their way to be helpful! Definitely found a new hotel next time there's a game in time. Thanks Red Roof Inn!

Helpful?
Thank veronica l
Buena Vista, Colorado
1 review
5 of 5 stars Reviewed December 20, 2015

I recently visited this location, having stayed there a few months before. This time I opted for the deluxe room (an inexpensive upgrade). The decor was clean and spare and the layout gave an airiness to the modest room. The water pressure in the shower was PHENOMENAL! I felt like I was being gently exfoliated and massaged at the same... More 

Helpful?
Thank Carmencitalonia
Chapel Hill, North Carolina
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 12, 2015

My two teenage sons and I stayed at this hotel for 10 nights. Although it isn't fancy (no breakfast, small rooms, small beds, no laundry facility on site), it is very reasonably priced and clean. The staff was the best part for us. Everyone from the front desk to the housekeeping staff was very friendly and helpful.

Helpful?
Thank kellyuttgrubb
Raleigh, North Carolina
Level Contributor
2 reviews
4 of 5 stars Reviewed November 30, 2015

I recently stayed at the Redroof inn Chapel hill location. I must say that despite the reviews I read I did infact enjoy my stay. Upon check in the desk clerk Shannon was very professional, pleasant and knowledgeable of the area. I booked the superior king room with micro/fridge and I was impressed with the recent upgrades to the rooms.... More 

Helpful?
Thank Ms_Bee04
Nic M, Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you Ms._Bee04 for your comments regarding your recent stay with us. It is always a pleasure to hear our location does in deed have what most travelers are looking for, a clean and comfortable bed, affordable price, and a great location. In addition we also offer free wireless internet, free local and long distance phone calls. We look forward... More 

Asheville, North Carolina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 27, 2015

We have been staying at this hotel every time we go to Durham for the last 6 years. It was never the greatest place to stay but the price was right and the staff was pleasant and helpful. This time the price was still right. We checked in on 11/25/2015. The next day, Thanksgiving, we left the hotel to go... More 

Helpful?
3 Thank auntbill
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Auntbill, I want to apologize for the issues with your lock and the service you received while at our hotel. Our staff understands the importance of taking care of all of our guest's needs. I hope you will give us another chance to show that each and every guest's issue is important to us and we take pride in making... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 15, 2015 via mobile

We came up to watch a football game at the campus (UNC) we thought it was closer in location but 11 mins isn't a bad drive at all. I didn't have high hopes but mainly because I was unaware of Red Roof Inn. We got to the hotel and was assigned into a king room that absolutely STUNK/reeked of cigarette... More 

Helpful?
3 Thank Tiffany H
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Tiffany, Thank you for taking the time to tell us about your most recent stay. It is disappointing to hear of the issues that occurred while you were here. Rest assured this is not typical for our location. We take pride in delivering outstanding customer service, and providing our guest with clean and comfortable accommodations. I will share your experience... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

If you're looking for a resort, this isn't it. ....But, if you're looking for a clean, friendly, safe place to sleep, (comfortable beds!),shower, and watch (a nice updated) TV (while checking Facebook if you want w free wifi ;)), this is it. My husband and I are from Virginia, & we stayed last year (no option to select Sept 2014... More 

Helpful?
2 Thank Kathy R
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thanks Kathy for sharing your great experience here at the Red Roof Inn Chapel Hill! Our hotel is located just several miles away from UNC, perfect for guests coming to enjoy the Tarheels play, or if you're just visiting the campus. We look forward to seeing you for UNC's next game! More 

Villa Rica, Georgia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 10, 2015

If you like hotel/motels where all the doors open outside; you don't mind pulling up in the evening and a dozen or so guys hanging out smoking and talking loud; you leave in the morning and you have to step over pizza boxes, pizza and beer cans, then this is the hotel for you. It wasn't for me. I didn't... More 

Helpful?
1 Thank Vickilynn111
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Vickilynn111, I am sorry that your experience did not meet your expectations; please accept my apologies for the conditions you found during your stay. I would like to mention, we do have an elevator at our location, and our hotel's great pricing allows us to cater to guests from many walks of life. We have guests that are business travelers,... More 

Chattanooga, Tennessee
Level Contributor
85 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed July 25, 2015

What's not to like? For a low price you get a clean nonsmoking room with psuedo-hardwood floors, a nice TV with a few dozen channels including premium ones; free unlimited long distance and local calls, wifi, big bed of reasonable comfort, good working chair and desk area, coffee maker in room, fridge, microwave, safe ($1.50 option) etc. Sure, there's no... More 

Helpful?
Thank cspan37421
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Cspan37421 Thank you for taking the time to share your experience while at our property. I appreciate your comments regarding your recent stay at the Chapel Hill Red Roof. We are a smoke free hotel, however, there are times we have rooms that unfortunately may have a smell from a previous guest that did not abide by our policy. Cases... More 

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