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Red Roof Inn Chapel Hill

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Red Roof Inn Chapel Hill
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95 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had a very good experience at this Red Roof. The front desk clerk, Bryant had a wonderfully pleasant additude and made my check in fast and easy. The room was awesome, clean and reasonably priced. I will be back!

Helpful?
1 Thank sangeetanicholson
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I would stay at the Red Roof inn in Chapel Hill again. I was happy with my room and the great service I got at the here. I had the chance to meet my housekeeper Ashley McDonald she was very pleasant and helpful too. Keep up the good work.

Review collected in partnership with Deutsche Telekom

Helpful?
Thank Ashley M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 24, 2016 via mobile

This was my first time in the Chapel Hill, Durham area having to stay long term at a hotel, I was very nervous when I pulled into the parking lot but all my anxiety and nervousness was put to ease when I was gracefully greeted by the best customer service ever. Alana answered every question I had with the most... More 

Helpful?
1 Thank ShineBright84
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

ShineBright84, It is awesome to hear of the great experience you had while staying with us. Alana is one of our great front desk agents who loves to take pride in giving outstanding service to each and everyone of our guests. We look forward for your next stay with us! More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 22, 2016

First, let me say, that the directions on your navigator might not bring you to the correct address. The staff was very helpful in re-directing me to the hotel at 1 am. The room was almost as I expected it to be - a chain motel. There is a smoke free policy, but the multiple cigarette burn marks on the... More 

Helpful?
Thank Dorianroyal
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dorianroyal, Thank you for the comments regarding your stay with us. I want to apologize for the condition of the bed spread and the burn holes you found, we will be sure to switch that out so the next guest does not have the same experience. We pride ourselves on delivering our guests with a clean and comfortable room, so... More 

Harrisburg, Pennsylvania
1 review
1 of 5 stars Reviewed May 17, 2016

Room not ready at published check in time. We traveled eight hours and timed our arrival in Durham so that we could go straight to our room and rest before an evening event at Duke University. We arrived at 3:10pm and were told the room was not ready and that we would have to wait 30 minutes. The hotel lobby... More 

Helpful?
Thank 1FairmontFan
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Thank you for taking the time to tell us about your experience at the Chapel Hill Red Roof. I am sorry that you had such a poor experience while staying here during Duke's commencement ceremonies. This weekend is one of our busier weekends during the year. This is no excuse for your experience, it sounds like we dropped the ball.... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 24, 2016

Price is most reasonable for a place to pull in and sleep. Rooms are adequate and what we expected for the price. They have an outside walkway to the room but it was well lite. Clean room, but even though it was non-smoking it smelled bad and musty as did the elevator. This is supposed to be a 100% smoke... More 

Helpful?
Thank GaTraveler55
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 23, 2016

Red Roof was founded on the concept of a nationwide chain of clean, simple, reasonably priced properties that travelers could count on for a decent nights stay. This property manages to make good on most of those commitments. The rooms now have several amenities such as a fridge and safe, but bring a hair dryer and shampoo. Our room had... More 

Helpful?
Thank SPW777
Wilmington, North Carolina
1 review
5 of 5 stars Reviewed December 21, 2015

My family and I stayed at the Red Roof Inn Chapel Hill for a UNC football game.Awesome hotel, nice staff, perfect place for the price! Hotel is only a few minutes from the campus, everyone there went out of their way to be helpful! Definitely found a new hotel next time there's a game in time. Thanks Red Roof Inn!

Helpful?
Thank veronica l
Buena Vista, Colorado
1 review
5 of 5 stars Reviewed December 20, 2015

I recently visited this location, having stayed there a few months before. This time I opted for the deluxe room (an inexpensive upgrade). The decor was clean and spare and the layout gave an airiness to the modest room. The water pressure in the shower was PHENOMENAL! I felt like I was being gently exfoliated and massaged at the same... More 

Helpful?
Thank Carmencitalonia
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Carmencitalonia, Thank you for expressing your delight with our rooms while staying with us. Our location has been recently renovated, and we love for our guests to see how great a value it is to stay with us. We are always reasonably priced and take pride in offering a clean comfortable room with great customer service. Thank you again for... More 

Nashville, Tennessee
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 12, 2015

My two teenage sons and I stayed at this hotel for 10 nights. Although it isn't fancy (no breakfast, small rooms, small beds, no laundry facility on site), it is very reasonably priced and clean. The staff was the best part for us. Everyone from the front desk to the housekeeping staff was very friendly and helpful.

Helpful?
Thank kellyuttgrubb
Nic M, General Manager at Red Roof Inn Chapel Hill, responded to this review

Dear Kellyuttgrubb, Thank you again for sharing your most recent experience while staying with us. It is always a pleasure to see we could show how much we love to take care of our guests. All of the staff here take pride in being helpful and friendly to all who stay with us. We look forward to seeing you on... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access

Additional Information about Red Roof Inn Chapel Hill

Address: 5623 Durham-Chapel Hill Boulevard, I-40 at US 15/501, Exit #270, Durham, NC 27707
Location: United States > North Carolina > Durham
Price Range: $64 - $72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Chapel Hill 2*
Number of rooms: 114
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Also Known As:
Red Roof Inn Chapel Hill Hotel Durham
Red Roof Inn Durham
Durham Red Roof Inn
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