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Quality Inn & Suites Medical Park

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Quality Inn & Suites Medical Park
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325 Reviews from our TripAdvisor Community

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Showing 323: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

Thank you Quality inn & suites!! We usually stay at the La-Quinta or Holiday Inn Express not realizing this hotel was here . The location is perfect, clean,well maintained and we really enjoyed the stay . We usually come down 3 or 4 times a year and from on this is the place to stay. Professional and great service at... More 

Helpful?
Thank Shakar H
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this place several times in the past and the staff has been good, though we saw new faces this time. We come here at least once every couple of months to visit our kids. Our room has always been clean and comfortable. We do enjoy the morning breakfast and chitchatting with the staff.

Helpful?
Thank John W
Las Vegas, Nevada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Upon going to our room we walked by rooms that had a strong urine smell. Once in our which was a standard room with a king size bed, we noticed light fixture beside the bed was missing a blub. Took 2 different people and the a call to the front desk to get a blub.Room looked clean but just appears... More 

Helpful?
Thank rustypenny
Level Contributor
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I have made countless visits to Durham for treatment at The Duke Cancer Center. My family and I have stayed at the Quality Inn and Suites loyally since we first came up in May of 2009. On our most recent stay we were sad to find that the hotel has taken an extreme turn for the worst. The first room... More 

Helpful?
Thank Jessica L
2 reviews
5 of 5 stars Reviewed 1 week ago

We had multiple rooms for our baseball team for a weekend in Jul. Our team really enjoyed the stay at this Quality Inn. Our rooms were nice & clean with friendly staff assisting us. Breakfast was much nicer than some of the hotels our group stayed in. They even accommodated to open the breakfast earlier for our group which was... More 

Helpful?
Thank Shannon T
Ven S, Guest Relations Manager at Quality Inn & Suites Medical Park, responded to this review

Dear Guest We thank you for taking the time to share your plesant experience with us. It was a great pleasure hosting your entire team with us for the weekend. We appreciate your comments on our property as our staff works hard to exceed your satisfaction. We look forward welcoming your team back with us. Best Regards Management More 

Pacifica, California
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Filthy and smelly. Had to change smoke infested room to another slightly smoke infested moldy one. Holes in curtains, mold spores on the window. Loud air conditioner and bathroom falling apart. The ceiling has leak from somewhere above and is about to burst. Toilet barley flushes and the toilet paper roll flies off for it is loose with no way... More 

Helpful?
Thank andreabrysn
Ven S, Guest Relations Manager at Quality Inn & Suites Medical Park, responded to this review

Dear Guest Please accept our sincere apologies for the inconvenience you had experienced during your stay with us. Rest assured your concerns have been addressed with the appropriate depts so the shortcomings can be fixed right away. One of the reasons we always do a follow up call after our guest checks in is to ensure your room is comfortable... More 

Seattle, Washington
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

We checked in and were promised a lower rate if we changed to cheaper class of rooms, which we accepted. They were short of rooms at level we reserved and had a surplus of smaller rooms. And, our plans had changed so we only needed room for 2. Manager indicate he couldn't quote exact new rate until he got Ok... More 

Helpful?
Thank RickTravelor
1 review
1 of 5 stars Reviewed July 17, 2016

The issues with our stay at this hotel was that there was mold on the window. The air conditioner wasn't able to get the humidity out of the room so the air smelled of mold and dirt from the carpet. Over our 4 day stay with our continued showers, the air smell just got worse. The window didn't open. The... More 

Helpful?
Thank Heidi D
Ven S, Guest Relations Manager at Quality Inn & Suites Medical Park, responded to this review

Dear Guest Thank you for taking the time to review your May stay with us. Please accept our sincere apologies for the inconvenience during your stay. We are always happy to relocate you to a different room if you had brought this to our attention during your stay. It would allow us to provide you with a better stay experience... More 

Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 13, 2016

Wife had morning appointment at Duke Med clinic. Chose this motel for convenience to Clinic & hwy. Clerk (Joy) gave us the hospital rate which saved a few $. Motel was clean & very comfortable. Good restaurant across street. Only drawback was A/C - cut off during night and room got uncomfortably warm. Otherwise, avery good stay - good cont.... More 

Helpful?
Thank Clemson59
Ven S, Guest Relations Manager at Quality Inn & Suites Medical Park, responded to this review

Dear Guest Thank you for sharing your experience at the Quality Inn & Suites. We appreciate your feedback as we continually strive to improve our performance at all levels. We apologize for the inconvenience due to the A/c getting cut off in the night as they can be adjusted to keep running all night at low temp. Most of our... More 

Howey in the Hills, Florida
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2016

The hotel was ok. The check in was simple and the young lady was courteous. There was no info. given at check in, as to ck. out times, or map of where room is, or anything. The phone in the room didn't work, the bathroom light was very dim. We stayed a week due to Niece in hospital dying. The... More 

Helpful?
Thank mommatraveler2015
Ven S, Guest Relations Manager at Quality Inn & Suites Medical Park, responded to this review

Dear Guest Thank you for taking the time to share your experience and bringing your concerns to our attention so we can address them. We will be speaking to the cab company that we use for the complimentary transportation about the A/c concern specially in hot weather like this. On the other note about the housekeeping maid, I truly apologize... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located off I-85 and within minutes of Duke University and Duke Hospital. All of our rooms & Suites include a 32" Flat Screen, Luxury Vanities, Refrigerator, Microwave, and more.Come an enjoy a relaxing swim in our newly reconstructed pool! We also offer a complimentary expanded continental breakfast with hot items in the mornings, business center and 24 hour access to fitness room. Whether you are planning to visit for business or leisure, you will enjoy our signature service and the upscale amenities we have to offer. At Quality Inn & Suites,Durham we always strive to reinvigorate the hotel experience and provide our guests with a home away from home atmosphere, with spacious comfortable suites, featuring all the extras that make a difference when traveling. ... more   less 

Additional Information about Quality Inn & Suites Medical Park

Address: 3710 Hillsborough Rd, Durham, NC 27705-2906 (Formerly Quality Inn)
Location: United States > North Carolina > Durham
Price Range: $62 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Medical Park 2.5*
Number of rooms: 115
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Also Known As:
Quality Hotel Durham
Quality Inn Durham
Durham Quality Inn
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