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Durham Marriott City Center

#20 of 71 Hotels in Durham
Certificate of Excellence
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201 Foster Street, Durham, NC 27701
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349 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Riyadh, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW

I was guaranteed for later arrival and arrived at 6PM. Hotel overbooked. Put me up across the street but required me to move back the next night. What's the point of a guaranteed room if it isn't honored? No compensation offered

Helpful?
Thank DanBucFan
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Thank you for taking your time to share your experience on TripAdvisor. I am very sorry hear that we were unable to honor your reservation for one night. Sometimes overbooking occurs in hotel properties due to unforeseen circumstances. We send our deepest apologies for this unfortunate act and want to add if this is to happen to our guests we... More 

Swansboro, North Carolina
Level Contributor
104 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

Family gathered for a Bulls game and weekend in Durham. Could not have picked a better location. We had three separate parties/rooms and were met at the front by smiling bellman and valet parking attendants. Quick check-in and up to the well appointed room overlooking downtown. Really reasonable rates and great service throughout the weekend.

Helpful?
Thank Dennis B
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write a perfect review of your recent stay at the Durham Marriott City Center. I am so happy that you and your family were able to enjoy your stay with us and had a chance to catch a Durham Bulls game! It really encourages all of us when we hear positive... More 

Washington, D.C.
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Came to Durham for the first time for a wedding. We were originally booked at The Durham which was recommended by Garden and Gun magazine until a friend stayed there a few months ago and the elevators were not working. When he said to them that this was rather inconvenient, they said they were a "green" hotel and to just... More 

Helpful?
Thank 29Lorenzo
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor, while we are thrilled to hear that you enjoyed the service provided by out valet staff I am sorry that your experience was not what you expected. We really appreciate your comments on how we can improve our service in these specific areas. Our new room... More 

Chicago, Illinois
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night in June. The tall guy working the desk was really friendly and personable. The rooms are recently renovated and are really modern--the only disappointment was that our bathroom wasn't renovated and there was a large rusty and moldy ring around the drain. Tip: we rented a car and had no issues parking it as there... More 

Helpful?
Thank p s
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time for the 4 star review on our hotel. We are so happy you enjoyed our staff. Here at the Durham Marriott City Center we take a lot of pride in taking care of our guest and strive to improve our staff service everyday. We also enjoyed your comments on our new modern... More 

Ohio City, Colorado
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Even though they have redone the rooms in this Marriott, it is still obvious that this hotel is really, really, old. Probably built in the late '60's, the elevators are ancient, the restaurant and bar decor from the '70's, the staff while friendly aren't all that accommodating. You will definitely not want to eat here but luckily there are many... More 

Helpful?
Thank jskyler
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear you didn't like the new rooms. Marriott’s new room concept is aiming for stylish functional space that meets modern needs for our valued guests like your self. Your satisfaction is very important to us and I would also like to add... More 

Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have no huge complain about the hotel itself, but would want to warn other travelers of their taxi service, particularly from the bellhop. I'll expand more below. First for the hotel itself. I was here for a conference at the Durham convention center. The Marriott is connected to the convention center so it was very convenient. The hotel itself... More 

Helpful?
3 Thank cssnoopy
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your stay here with us at the Durham Marriott City Center. I am very happy you enjoyed out location of our hotel in Durham. I could not agree more, it is fantastic being able to walk to most places down town and especially if your’re attending a... More 

Franklin, Tennessee
Level Contributor
76 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was fine. For a Marriott it seemed fairly basic, not much to separate the hotel from any other hotel. Rooms were nice, but black out drapes didn't work very well as they don't close properly, so early sunshine came through. Lobby restaurant/bar seems like they are in need of some new furniture. Location was nice and convenient to most... More 

Helpful?
Thank JohnG36
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Durham Marriott City Center with us. The Durham Marriott City Center does have a great location that is convenient for all work and leisure actives in downtown Durham. I am very sorry our current appearance was not what you had anticipated. As you may have... More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 11, 2016

We booked this hotel as it was steps away from the Carolina Theatre and were assigned Room 521. We knew the hotel was going through a renovation but it did not deter us. We arrived at the hotel at noon (check in was 4:00) and were surprised that there was no hesitation to present our room key as we had... More 

Helpful?
Thank Susan L
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for staying with us at the Durham Marriott City Center. Your feedback you have shared for the Tripadvisor readers is much appreciated. I am so happy were able to accommodate with your early check in. We make a point to always provide for our guest’s needs to the best of our ability. We are... More 

Newark, Delaware, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 2, 2016

Asked for king size bed got two small doubles, one chair two people, 4 hangers two people 4 days, two very small drawers, no safe, glass bathroom door one very early riser. The icing on the cake though is they make it look like you have to pay for the Internet . We eventually obtained a code but we had... More 

Helpful?
Thank Carla G
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest Thank you for taking the time to share your experience with us. We are sorry to hear you didn't like the new rooms. Marriott’s new room concept is a mix modern sophistication to also offer an inviting space. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please know that... More 

San Francisco, California
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 26, 2016 via mobile

The hotel is centrally located, and sorrou need by a alot of great earties. Please note that the hotel resturant is fabulous as well. My room was as clean as you would expect from a Marriott, the bed was exceedingly comfortable, the room was newly renovated, and the staff was supurb. The hotel has everything from a gym to a... More 

Helpful?
Thank Marquis S
Jahmed_Mills, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions as well as some hidden treasures in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster Street, Durham, NC 27701
Location: United States > North Carolina > Durham
Price Range: $159 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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