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Durham Marriott City Center

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#24 of 72 Hotels in Durham
Certificate of Excellence
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Durham Marriott City Center
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367 Reviews from our TripAdvisor Community

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Showing 356: English reviews
A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

This hotel has the most professional customer service employee. Friendly and focused on clients. Antonio, customer service associates delivers outstanding service . The General Manager is visible and available

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Helpful?
Thank A TripAdvisor Member
Athens, Georgia
Reviewed 2 weeks ago

Hotel room was very clean and had been upgraded to that newish "modern" look that I've seen at other Marriotts. I did not encounter any problems with the renovations and noise as others have reported, but we were there the night before Thanksgiving and all was pretty quiet. This was the first time I've encountered the "M Lounge," which is...

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Helpful?
Thank friedpixie
Reviewed 2 weeks ago

Where do I begin? First, when I booked this hotel, I was never informed that the hotel was under construction. Arriving to a lobby that was partially covered in plastic was surprising. We were told when we checked in that there would be construction noise. This information might have been helpful before our arrival. .The first night I wanted to...

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Helpful?
Thank RP1128
Dallas, Texas
Reviewed 4 weeks ago

Great hotel and location! Close to restaurants, bars and highways. Great bar and food internally along with friendly and most accommodating staff! A+ hotel and will always stay there when traveling to Durham.

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Helpful?
Thank Joe G
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you for sharing your feedback and giving us a perfect score on Trip advisor! I am so excited to share your kind words with our staff. Our service and taking care of our guests is our number priority. Please come back soon! Sincerely, Kevin Griffin

West Orange, New Jersey
Reviewed October 31, 2016

I would choose a different hotel until the construction is completed. We came for a wedding and all of the out of town guests stayed at this hotel. There is renovation and noise in the lobby during the day. The gym is being renovated so need to go to another one nearby. Our room was near the elevator on the...

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Helpful?
Thank rochelleforster
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your most recent experience at the Durham Marriott City Center. I am very sorry to hear that your stay was not 100 percent satisfactory. Yes, we are currently undergoing a major renovation to our lobby and restaurant areas. It is going to be absolutely beautiful when it is finished sometime...

Blue Ridge Mountains, Virginia
Reviewed October 24, 2016

We very much enjoyed our stay. The hotel gave us a quiet corner room (as requested) and everything was clean and tidy. There were some renovations going on down in the lobby, but it did not affect us. Check in was friendly, staff was courteous, and the valet parking gentlemen were nice as well. The bedding was high end and...

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Thank sunflower35
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for giving us a perfect score on Trip Advisor! Your kind feedback about our staff is fantastic. We take such great pride in our staff service here, it really is a joy to hear these comments and share them with my team. I am also very happy you had the pleasure of enjoying one...

Orlando, Florida
Reviewed October 18, 2016

Very good location but under considerable construction. Only one elevator was working for long period of time. I would not recommend this hotel until the construction is completed. As a Platinum Member, very disappointed with my stay here.

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1Thank Jasper100ish
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for giving us your feedback and posting on Trip Advisor. I am sorry that your stay with us was not what you were anticipating with the renovation. We always strive to maintain the highest standards. Unfortunately, this sometimes requires essential renovations in our guest areas. These renovations will be done very soon and will truly be...

Chattanooga, Tennessee
Reviewed October 12, 2016

Do yourself a favor and find another hotel. We were in town for a wedding and renovations were ongoing at the hotel. The front desk was using a coffee table and a couple side tables to place their computers and accessories which severely hampered check in times and key reprogramming. My key would work once and then need to be...

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2Thank Rick M
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience on Trip Advisor. I am sorry to hear that your stay with us was not what you anticipated. I have shared with my staff the number of issues you experienced over the course of your stay. I am sorry it wasn’t an ideal stay with us but I...

Crozet, Virginia
Reviewed October 3, 2016

Nice and clean. Very friendly staff and accommodating. Valet parking. Room was rather small but a nice corner unit with a great king bed. I am a Marriott member so I always stay in one of there hotels, Great location. I used points which comes in handy.

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Thank FAC86
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to submit a 4 Star review on Trip Advisor! I have shared all the nice comments with my staff and we are thrilled you had a excellent stay. I love the corner room units as well, fantastic views of downtown Durham. I hope you decide to come stay with us again so...

Mooresboro, North Carolina
Reviewed September 29, 2016 via mobile

While the room was comfortable, the door to the next room did not allow for quiet evenings. Unfortunately, the people in the next room were not concerned with keeping their party contained. I can't fault the hotel for their behavior though. The room provided me with all I needed for my stay. The front desk staff was courteous and helpful...

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Helpful?
Thank Kramer6492
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your 4/5 review on Trip Advisor. I am thrilled you had a great stay and we will always be happy to have you stay with us again! I do apologize about the noisy neighbors, but know that if this were to happen in the future our security team will address...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Location: United States > North Carolina > Durham
Price Range: $140 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travelers have asked, with answers from Durham Marriott City Center staff and other travelers.
2 questions
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Staten Island
over a year ago

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for quiet room”
 of 5 bubbles rochelleforster, Oct 31, 2016 | Read review
“further down the hall”
 of 5 bubbles orlandovisitor, Sep 25, 2016 | Read review
“King room is better appointed than double”
 of 5 bubbles jswATL, Sep 12, 2016 | Read review
“If you want a desk, do not get a corner room. Halls are noisy, so pick a room where lots of people will not be walking by your room.”
 of 5 bubbles 29Lorenzo, Jul 11, 2016 | Read review
“Do not let the bellhops call taxi for you!”
 of 5 bubbles cssnoopy, Jun 27, 2016 | Read review
5 of 5
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