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Durham Marriott City Center

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#20 of 72 Hotels in Durham
Certificate of Excellence
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353 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel rooms have recently been renovate and are an improvement with not carpet but laminate hardwood appearing floors, sliding door to the bathroom, and new comfortable beds. However, the room have modern decor with darker wallpaper which makes the room appear dark at night. There was a bull on the wall above the headboard (Durham bull). The concierge lounge... More 

Helpful?
1 Thank Aly7859
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for taking the time to give us your review on Trip Advisor. I am happy you liked our recently renovated new and improved guest rooms. We’ve reinvented our spacious rooms to accommodate the new ways in which you live, work, travel, and recharge. It is a bold design that is stylish and intuitive. Soon... More 

Level Contributor
11 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I was very pleased with the level of customer service received - I arrived five hours before the check-in time and they were able to accommodate me for an early check-in into a corner king room. The room was updated to include modern touches like the backlit headboard with "Durham Bull" artwork and frosted glass, barn sliding bathroom door. The... More 

Helpful?
Thank Fancy03
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you so much for taking the time to give us your perfect 5 star review on Trip Advisor. We take such great pride in our customer service; it really means the world to us with such kind comments about our staff. I am so happy you like our new rooms! It is a modern, chic, and innovative... More 

DC
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Newly renovated rooms with laminated floors, no carpet (great!). I have stayed here now three times and all the staff have been fabulous each time. The hotel food is barely fare but there are a plethora of restaurants within walking distance. From Cuban to Italian, American, Asia, Greek you name it you'll probably find it. Not to mention the bakery... More 

Helpful?
Thank Greatful1-1
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking your time to share with us your recent experience you had at the Durham Marriott City Center. I am ecstatic you enjoyed our new room design and even more excited how you feel about our staff service. Great news, we recently added new fresh menu items that are sure to spice up the restaurant.... More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The people is very kindly. The rooms are big and clean, the hotel is located near a tourists sites. Like American Tobacco Museum, and the Durham Bulls baseball stadium. The check-in and check-out are fast. Recommended!!

Helpful?
Thank Carlos A. A
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for staying with us on your most recent travels to Durham. We highly appreciate the time you took to write this feedback. I am so happy you enjoyed your stay with us. Our location is truly near a number of tourist sites. Lets not for get about the Durham Performance Arts Center, Carolina Theater, and the... More 

Riyadh, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 19, 2016

I was guaranteed for later arrival and arrived at 6PM. Hotel overbooked. Put me up across the street but required me to move back the next night. What's the point of a guaranteed room if it isn't honored? No compensation offered

Helpful?
Thank DanBucFan
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Thank you for taking your time to share your experience on TripAdvisor. I am very sorry hear that we were unable to honor your reservation for one night. Sometimes overbooking occurs in hotel properties due to unforeseen circumstances. We send our deepest apologies for this unfortunate act and want to add if this is to happen to our guests we... More 

Swansboro, North Carolina
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 17, 2016

Family gathered for a Bulls game and weekend in Durham. Could not have picked a better location. We had three separate parties/rooms and were met at the front by smiling bellman and valet parking attendants. Quick check-in and up to the well appointed room overlooking downtown. Really reasonable rates and great service throughout the weekend.

Helpful?
Thank Dennis B
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to write a perfect review of your recent stay at the Durham Marriott City Center. I am so happy that you and your family were able to enjoy your stay with us and had a chance to catch a Durham Bulls game! It really encourages all of us when we hear positive... More 

Washington, D.C.
Level Contributor
104 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 11, 2016

Came to Durham for the first time for a wedding. We were originally booked at The Durham which was recommended by Garden and Gun magazine until a friend stayed there a few months ago and the elevators were not working. When he said to them that this was rather inconvenient, they said they were a "green" hotel and to just... More 

Helpful?
Thank 29Lorenzo
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor, while we are thrilled to hear that you enjoyed the service provided by out valet staff I am sorry that your experience was not what you expected. We really appreciate your comments on how we can improve our service in these specific areas. Our new room... More 

Chicago, Illinois
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 6, 2016

Stayed here for one night in June. The tall guy working the desk was really friendly and personable. The rooms are recently renovated and are really modern--the only disappointment was that our bathroom wasn't renovated and there was a large rusty and moldy ring around the drain. Tip: we rented a car and had no issues parking it as there... More 

Helpful?
Thank p s
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time for the 4 star review on our hotel. We are so happy you enjoyed our staff. Here at the Durham Marriott City Center we take a lot of pride in taking care of our guest and strive to improve our staff service everyday. We also enjoyed your comments on our new modern... More 

Ohio City, Colorado
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed June 29, 2016

Even though they have redone the rooms in this Marriott, it is still obvious that this hotel is really, really, old. Probably built in the late '60's, the elevators are ancient, the restaurant and bar decor from the '70's, the staff while friendly aren't all that accommodating. You will definitely not want to eat here but luckily there are many... More 

Helpful?
Thank jskyler
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. We are sorry to hear you didn't like the new rooms. Marriott’s new room concept is aiming for stylish functional space that meets modern needs for our valued guests like your self. Your satisfaction is very important to us and I would also like to add... More 

Los Angeles, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2016

I have no huge complain about the hotel itself, but would want to warn other travelers of their taxi service, particularly from the bellhop. I'll expand more below. First for the hotel itself. I was here for a conference at the Durham convention center. The Marriott is connected to the convention center so it was very convenient. The hotel itself... More 

Helpful?
3 Thank cssnoopy
Kevin_T_Griffin, Front Office Manager at Durham Marriott City Center, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your stay here with us at the Durham Marriott City Center. I am very happy you enjoyed out location of our hotel in Durham. I could not agree more, it is fantastic being able to walk to most places down town and especially if your’re attending a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Location: United States > North Carolina > Durham
Price Range: $157 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Romantic Hotel in Durham
#12 Family Hotel in Durham
#19 Business Hotel in Durham
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