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21c Museum Hotel Durham

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111 N Corcoran St, Durham, NC 27701-3207
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (404)
Room & Suite (96)
Dining (17)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Daily temperature and symptom checks for staff
Updated 10/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from 21c Museum Hotel Durham
Updated 10/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 75 hotels in Durham
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of downtown Durham and occupying the historic Hill Building, 21c Museum Hotel Durham is a 125-room boutique hotel, contemporary art museum, cultural civic center, and home to Counting House restaurant. Stay with us and the iconic Fuchsia Penguin. The world has changed over the last several months and here at 21c, we have made some changes too. One thing remains constant. Our top priority is the safety and wellness of our teammates and guests. Our website has everything you need to know to return to travel with 21c. We can't wait to welcome you back to The Counting House and 21c Durham!
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
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904Reviews7Q+A100Room tips
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Popular mentions
Corny S wrote a review Dec 2021
Boston, Massachusetts145 contributions91 helpful votes
What I liked about this hotel: Location (central, restaurants nearby); staff - very courteous and helpful including the door staff; room - spacious and the shower was one of the best I've ever experienced in a hotel; Nespresso machine in room is a nice amenity along with free water bottles every day; bed was comfortable; WiFi was good. What I did not like: housekeeping. My towels were replaced and the garbage was removed but very strangely, the bed wasn't made and the room was not otherwise neatened or cleaned. Also, there was no shampoo. There was body wash, conditioner, moisturizer, body lotion but no shampoo. And isn't it past time that hotels moved beyond using all these tiny plastic bottles??
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Date of stay: December 2021
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Trip type: Traveled on business
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William M wrote a review Dec 2021
Raleigh, North Carolina8 contributions2 helpful votes
Hosted a meeting at the 21c Museum Hotel - EXCELLENT! Kelly and Melissa in Sales were VERY helpful in preparing for the meeting. On "gameday," Banquet Captain Jon was on top of things and understood what it takes to host a group of folks at the hotel. The service team for catering were ALL very responsive - made adjustments on the fly as needs for our meeting shifted (timing and setting). All smiles and, "Sure we can do that.." - which is EXACTLY what a meeting host under pressure wants to hear during the meeting...No problems - only solutions. That is what we got throughout the two days. FANTASTIC - from the bell stand to the front desk, to the catering and AV team - excellent, knowledgeable and friendly service - THANK YOU! Cannot ask for more - everyone of our meeting attendees enjoyed the stay. Some suggestions - It can make it even better if parking and "front of the house" staff were more obvious. One -PARKING - clear and proactive assistance with parking options (the one and only complaint I got from attendees - "not sure what to do about parking..." this is important and I think can be improved - and would make it just that much BETTER (maybe a handout with a map of parking options/locations that meeting hosts can include in the meeting registration/agenda for their attendees?).! The other suggestion - employees were ALL super helpful and friendly - but a concern is they are not OBVIOUS ti guests since they are dressed casually and in personal chosen clothing. This is especially important at the entrance/bellstand - maybe some to more way to clearly know who the staff are (they do not wear uniforms or clothing that clearly identifies them as employees. I understand and respect flexibility on clothing choice for staff (which is part of the culture at the hotel), but maybe some strong and clear way to help guests know who an employee is (prominent and/or an especially obvious and CLEARLY seen badge or pin or...? This is especially important since it s a an adaptive reuse of a beautiful old bank building, which means the entrance is not the usual large hotel lobby entrance. Some prominent and easily understood way to identify the staff - and would be helpful is not as not having uniforms is fine, but some sort of OBVIOUS way to identify hotel staff? Just a suggestion... OVERALL - fantastic - and without hesitation - HIGHLY RECOMMEND the hotel for a meeting/conference. We had 25+ high level leaders from our organization, who ALL said they enjoyed the facilities, the overnight rooms, the amenities and the catering. ** We also had one OFFSITE event - dinner at the very nearby (simple walk) DURHAM HOTEL rooftop - which was outstanding and added to the overall "Durham experience" for our meeting attendees.
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Date of stay: December 2021
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Trip type: Traveled on business
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MiddleEastTraveller wrote a review Nov 2021
Washington DC, District of Columbia18 contributions12 helpful votes
Great location downtown and I really like the concept .... but ..... dirty wine glasses left in hall outside my room. Pube in bathroom sink. Sink did not drain properly. I get the sense that the place hasn't been deep cleaned- concerning in these COVID times. Check in excellent. Valet service perfect. But they need to sweat the details. You can do better!
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Date of stay: November 2021
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Michelle R wrote a review Nov 2021
3 contributions
Stay somewhere else. Not sure what the issue is…supply chain, lack of staff? But most irritatingly my ‘comforter’ was a towel. Cmon. I called 3 x and went to the desk and last call at 9 pm, night 2, I was brought 2 more towels to keep warm. Photo attached. Other frustrations were lack of caffeinated coffee in room, not cleaning my room, light bulb out in shower, not changed despite also mentioning that in the please bring blanket calls, and out of coffee downstairs on morning 2.
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Date of stay: November 2021Trip type: Traveled as a couple
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LJLCINCY wrote a review Oct 2021
Cincinnati, Ohio12 contributions9 helpful votes
My wife and I recently stayed two nights in Durham at the 21C hotel there. It was in a great location and we had a great corner room overlooking Tobacco park. From the valet, to the front desk, we received excellent customer service.
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Review collected in partnership with Accorhotels.com
Date of stay: October 2021
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PRICE RANGE
$183 - $352 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
125
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Frequently Asked Questions about 21c Museum Hotel Durham
Which popular attractions are close to 21c Museum Hotel Durham?
Nearby attractions include NC Escape (0.08 miles), DPAC - Durham Performing Arts Center (0.2 miles), and American Tobacco Historic District (0.3 miles).
What are some of the property amenities at 21c Museum Hotel Durham?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at 21c Museum Hotel Durham?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at 21c Museum Hotel Durham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at 21c Museum Hotel Durham?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to 21c Museum Hotel Durham?
Conveniently located restaurants include The Parlour, Pizzeria Toro, and Rue Cler Restaurant.
Are there opportunities to exercise at 21c Museum Hotel Durham?
Yes, guests have access to a fitness center and a sauna during their stay.
Is 21c Museum Hotel Durham located near the city center?
Yes, it is 0.2 miles away from the center of Durham.
Are any cleaning services offered at 21c Museum Hotel Durham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at 21c Museum Hotel Durham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does 21c Museum Hotel Durham offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.