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Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel

3704 Mount Moriah Rd, Durham, NC 27707-9029
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Free cancellation until 06/03/22
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Free cancellation until 06/03/22
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Traveler (46)
Room & Suite (21)
Dining (8)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#25 of 75 hotels in Durham
Come to the Staybridge Suites Chapel Hill-Durham , a new, all-suite extended-stay hotel. We re located a few miles from Duke Medical Center, UNC Chapel Hill, Dupont, IBM, Motorola, Nortel, and GlaxoSmithKline. Guarantee the success of your next event in our smartly decorated meeting rooms, with professional planners to assist you. Take care of business in our 24-hour business center with copying and faxing services. Our spacious fitness facility and swimming pool will allow you to relax during your stay and work off the stress after a busy day of meetings. Each of our delightfully appointed suites will have you feeling like you are vacation, even if you re not. Each has a fully equipped kitchen with all the tools you ll need to whip up your favorite meals. Enjoy thoughtful amenities such as cable TV, free high-speed Internet access, and voicemail-enabled phones. Staybridge Suites is moments from all the unique, interesting attractions of the Chapel Hill/Durham area. We are convenient to the Morehead Planetarium, Studio 91, Ackland Art Museum, Triangle Theatre Festival, Wallace Wade Stadium, and the Carolina Brewery. Get comfortable it s Staybridge Suites Chapel Hill Durham!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Hot tub
Outdoor pool
Bar / lounge
Breakfast available
Breakfast buffet
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish


Full view
59Somewhat walkable
Grade: 59 out of 100
34Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
253Reviews9Q+A56Room tips
Traveler rating
  • 156
  • 61
  • 18
  • 14
  • 4
Time of year
Traveler type
Selected filters
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Popular mentions
the5reeds wrote a review Dec 2021
Valley, Washington60 contributions47 helpful votes
I'm not sure if the hotel is expecting to be "graded on a curve" based on lack of staff. The people working here were super friendly and helpful and the breakfast was very good. But the room was *** at best. Cleanish, but mold in the shower, things not put away, minimal towels, no toilet paper holder, no hideabed linens, holes where towel hook used to be, no coffee or creamer. Not horrible, but not up to standards
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Date of stay: December 2021Trip type: Traveled with family
Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel
Responded 2 weeks ago
Hi the5reeds, Thanks for your review and for staying with us. It is our goal to consistently provide superior service and accommodations. While we are delighted to hear you found our staff friendly and helpful and enjoyed the breakfast, I am sorry to learn the general upkeep of the rooms greatly impacted your stay. IHG sincerely cares about your experience, and I appreciate you for letting us know. I have shared your comments with hotel management and am confident they will take steps to improve your lodging experience. Many thanks for your feedback. We look forward to your next visit! Sincerely, Connie D Case Manager IHGService
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Lucy wrote a review May 2021
Nashville, Tennessee1148 contributions306 helpful votes
We spent a night during UNC graduation weekend. So, the hotel was seems fully occupied. Our room had one bedroom separate from living room, which had queen size sofa bed, full kitchen. Kitchen was seems equipped enough to do simple cooking. Bathroom was very large (our room was handicapped room, so maybe that's why it was big). However, the problem was hot water. We run the water quite a while, but didn't have hot enough water to shower. So we called front desk, and maintenance guy came over to check. His excuse was property was fully booked, so not having enough water at the moment. And told us to keep run and should get a "hot" water. Yes, we got warmer water than what it was initially, but it was not "Hot". And maintenance guy was saying that should be hot enough for people to shower, how hot do we want. It was not "hot" at all. Plus the shampoo was fixed bottle on the wall, and there were barely no shampoo comes cout from bottle. Either bottle was broken or it was empty. Since I was in shower already, I just didn't let front desk know, but tried to squeeze out the remaining of it. The hotel overall was nice place, and convenient for UNC parents. But building was supposed to be built with expectation of fully occupied, and not having hot water due to fully occupied should not be valid excuse.
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Date of stay: May 2021
2 Helpful votes
Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel
Responded Jun 2, 2021
Hello Lucy4376, Thanks for the stay and feedback. I am happy that our location worked for your travel needs. On the other hand, I am sorry that hot water was a little scarce and that maintenance was not able to resolve the concern. I am also sorry that the bathroom essentials were not refilled. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Angela I wrote a review Dec 2020
1 contribution
This hotel was so helpful and accommodating for a relocation stay! Can't thank them enough for their help and offer of working with my daughter for a longer stay. I would highly recommend them to anyone relocating to the area and needing longer term accommodations.
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Date of stay: December 2020
Sleep Quality
Laurie Ashley wrote a review Nov 2020
Hope Mills, North Carolina617 contributions272 helpful votes
I want to say it again and again. The young woman at the front desk upon our check in was a delight. She was friendly and kind and efficient. The property is in a very nice area right off 40 between Chapel Hill and Durham. Close to both UNC and Duke medical and universities. Walmart and many restaurants nearby. Prices are reasonable but the cleanliness was an issue. We were first checked into a room that was not cleaned yet. Bed was unmade, floors dirty and even a drop of blood on the bathroom floor. Looked as though they were almost finished with the room and were called away and it somehow got marked complete. The young woman at the desk upgraded us to a larger room and moved us right away. She even asked me when I went to the car just afterwards if the room was better and I responded that it was. She followed up. That was excellent. She was concerned. Once we really got into the room, however, we saw that housekeeping in the bathrooms just were not detail oriented. We found hair all over the shower in one of the bathrooms and I pushed a chair about two inches in one of the bedrooms and there were chip bags and a pharmacy prescription on the floor. I pushed it a little farther and there was more trash. Just need a good executive or lead housekeeper to set and maintain some standards. Breakfast was disappointing. We wound up going to Panera. The young woman working it was short with folks and seemed in a hurry. There was bacon, eggs, hash browns and sugary cereals but no oatmeal or pancakes available. Nothing healthful at all. I asked if there was cereal and she quipped “What kind of cereal?” The young woman doing breakfast was bordering on rude. I just took what she gave me and went upstairs and ordered Panera. She didn’t offer me what was available. It was uncomfortable. Don’t know if they had juice or pastries. Maybe so-but was kind of afraid to ask. This hotel has potential to be great. The layout of the room was wonderful. Furnishings were comfortable and bedding was nice. They just need management that attends to detail to the same level as the front desk staff. Someone taking a second stroll through that room to be sure the floors were clean. A critical eye on that tub. Would have made all the difference. A kind and inviting breakfast hostess who actually cares for serving guests and this hotel would have gotten the highest possible rating. The mistake with the original Room was not why I marked this hotel down. That was more than made right with the move. Mistakes happen. It was the lack of cleanliness in the second room and the attitude of the breakfast staff-as well as the limited offerings of healthful options that got the lower marks. You can always be welcoming, kind and helpful.
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Date of stay: November 2020Trip type: Traveled with family
2 Helpful votes
Response from IHG Service, Owner at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel
Responded Dec 13, 2020
Hi lauriea113, Thank you for taking a moment to share your feedback with us. It is a pleasure to read our room amenities, hotel rates, and hospitality shown by the front desk team exceeded your expectations. Helpful, friendly service and superb accommodation are our hotel’s highest priorities. I am sorry for the uneasiness caused by the cleanliness standards of our guest room, the level of customer service delivered by the breakfast team, and limited food offerings. I recognize these events have had such an impact on your experience. Kindly know that we did not intend to disregard the needs of our guests and the best practices in rigorous cleaning. Trust that I have shared your comments with the hotel management as a source of our journey to improve. We will work with the relevant team to expand and strengthen our commitment to providing the best service and the guidelines on deep cleaning measures. You are our most valued guest, and we hope to create more positive memories with you when your travels bring you back to the area. Warmest regards, Zel N. Case Manager IHGService
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1991KEB wrote a review Nov 2020
Navarre, Florida1248 contributions488 helpful votes
This is a very pleasant hotel. The need was comfortable and the bed was comfortable. If you are a IHG member though they did not provide for our request. We didn't ask for much but to have our request ignored is frustrating. I will recommend people to stay here as it is a nice hotel.
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Date of stay: November 2020Trip type: Traveled with family
2 Helpful votes
$91 - $145 (Based on Average Rates for a Standard Room)
staybridge suites durham-chapel hill-rtp hotel durham
United StatesNorth CarolinaDurham
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Frequently Asked Questions about Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel
Which popular attractions are close to Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Nearby attractions include Cameron Indoor Stadium (0.3 miles).
What are some of the property amenities at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
Is parking available at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Conveniently located restaurants include Namu Restaurant & Coffee Bar, Outback Steakhouse, and Jason's Deli.
Are there opportunities to exercise at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Staybridge Suites Durham-Chapel Hill-Rtp, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.