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Comfort Inn RTP

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4507 NC 55 / Apex Hwy, Durham, NC 27713
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (14)
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A note from Comfort Inn RTP
Updated 06/02/20

About

#49 of 71 hotels in Durham
Our newly renovated Comfort Inn is located in the heart of RTP and only minutes away from UNC, Duke University, and South Point Shopping Mall. There are plenty of dining options in the vicinity to choose from. Free wireless high speed internet, hot breakfast, fitness center, & business center. The entire hotel just completed a renovation in September 2014.
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4507 NC 55 / Apex Hwy, Durham, NC 27713
Getting there
Raleigh-Durham Airport6 miSee all flights
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117Reviews0Q+A21Room tips
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Ann G wrote a review Jan 2021
Harrisburg, Pennsylvania, USA5 contributions1 helpful vote
We always stay at Comfort Inns, but this one was a big disappointment. The toilet barely worked, the luggage cart could not the steered or fit in the room, and the promised Grab and Go breakfast never appeared. Only decaf tea bags were available and the coffee was weaker than weak tea! I was also charged for an in room safe that I neither asked for or used. We will not stay here again! This specific hotel is a stain on the good reputation of Comfort Inns.
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Date of stay: January 2021Trip type: Traveled with family
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Virginia wrote a review Feb 2020
1 contribution
Drug deals taking place in the parking lot. When asked for a refund because I felt unsafe I was told I would have had to ask 24 hours in advance to get a refund. My advice is stay far away from here. Dirty, awful customer service and an unsafe environment.
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Date of stay: February 2020Trip type: Traveled on business
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Wendy B wrote a review Nov 2019
Hendersonville, North Carolina200 contributions73 helpful votes
The area this hotel is located in seems safe enough and is near Interstate 40, and the building and grounds are well kept. The hotel itself and our room was very clean. We were greeted by a friendly front desk person. We did notice right away that the lobby and adjoining common room was kept dark. The breakfast room is small and was very crowded and hard to navigate with so many people there. Food was okay but not up to par compared to other Comfort Inns or hotels in general. At check in we were told there was a $100.00 hold put on our credit card for incidentals that would be released at check out. I questioned this as I have never encountered this before. It appeared to be charged to our account but I was assured it was just authorizing the amount and only the room rate would be charged and the $100.00 released. At checkout the next morning we were told it would take 3 business days, starting on Monday, we checked out on Saturday, to have the $100.00 go back on our account. So they did charge the account and issue a credit. After getting checked in and changing into more comfortable clothes we went to the general area where the t.v. and tables are to eat a sandwich and watch the news. We found a child in the room watching t.v. so we sat and ate quietly. Later in the evening we returned to the room to play cards to pass the time. There was not a table and chairs in our room to use, which is usual. The rooms were dark, the child was still there watching t.v. and there was a couple sitting in the darkened breakfast room watching us. We believe they are the owners. This was very creepy. We found a light switch and played cards. Instead of feeling welcomed we felt like intruders. We later learned that this child belonged to the front desk clerk. He was allowed to monopolize the common area that should be for paying guests while his mother worked. Upon returning to our room we had a chance to really look around and discovered the pole lamp is missing a lamp shade and the smoke detector is disconnected. This was disconcerting. The bathtub had a Large chip out of the bottom and the imprint of a bathmat showed prominently on the bottom of the tub. These things show lack of concern on the owners part. The beds were comfortable but not pillow top like some hotels. We did sleep well. If you are looking for a clean place to sleep but nothing more then this should suit just fine. The price is about $10.00 cheaper than a better Comfort Inn we had stayed in, also in Durham. However, I would opt for the more expensive hotel just for the safer feeling and better care of the premises. We also have decided that we will never agree to this "hold" of money again.
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Date of stay: November 2019
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Room Tip: They have exterior rooms and interior rooms. Choose interior as the parking lot isn't well...
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NCDisneyFan wrote a review Oct 2019
Asheville, North Carolina13 contributions1 helpful vote
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I have not even left and I feel I must warn others. I had by far the worst hotel experience and little sleep. The hotel may have been renovated but they have just tried to cover up what is fairly worn and even a suspicious hole in the bathroom partially hidden under a picture . Additionally, the room smelled strongly of a fragrance, most likely to cover up bad smells which left me with a migraine. But the worst part was the noise. It is so close to the interstate that all I heard all night was car and truck noise. I asked for a quiet room and was placed halfway down the building on supposedly the quiet side. The noise never stopped even with a pillow over my head. And I had misfortune of being placed next two rooms which at 3 o’clock in the morning decided to start socializing, speaking loudly, going in and out of doors clicking them loudly. Absolutely no consideration for those around them. Just as I was about to call the front desk, they stopped. To say I got little sleep is an understatement. The hotel was clean, The bed was comfortable, the TV was big and the staff was nice but I hate that I paid $88 to not sleep and to be miserable. If you want a good night’s sleep, avoid this hotel at all costs. It may be worth paying a little extra to stay somewhere else. The road noise is intolerable!!!
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Date of stay: October 2019Trip type: Traveled solo
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Sally E wrote a review Jul 2019
Caswell Beach, North Carolina7 contributions1 helpful vote
We are staying here now. My error, I should have checked room thoroughly before checking in. Booked a handicapped accessible room. When going in the bathroom,I laughed in horror at the toilet, which looked like a kiddie toilet. It was so low to the floor it was a joke. Measured it to be 14” high but ADA says should be 17-19” high. Big difference when you have mobility issues. Spoke to front desk, who told us all the toilets in hotel were same height. Sorry folks. Won’t stay here again and will be more aware of Comfort Inns if they are so non compliant to disabilities.
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Date of stay: August 2019Trip type: Traveled as a couple
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LOCATION
United StatesNorth CarolinaDurham
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Frequently Asked Questions about Comfort Inn RTP
Which popular attractions are close to Comfort Inn RTP?
Nearby attractions include Carpenter Bar (0.6 miles) and Bralie's (0.6 miles).
What are some of the property amenities at Comfort Inn RTP?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Comfort Inn RTP?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn RTP?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn RTP?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn RTP?
Conveniently located restaurants include Brigs at the Park, KoKyu Na'Mean, and William's Gourmet Kitchen.
Are there opportunities to exercise at Comfort Inn RTP?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Comfort Inn RTP?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn RTP?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn RTP offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Comfort Inn RTP?
Many travelers enjoy visiting North Carolina Central University (4.6 miles).