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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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#15 of 70 Hotels in Durham
Certificate of Excellence
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Hilton Garden Inn Raleigh-Durham\/Research Triangle Park
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531 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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Showing 520: English reviews
Charlotte, North Carolina
Reviewed 4 weeks ago

Hotel was extremely clean and a really good breakfast buffet. The staff were very helpful and pleasant. The bed was just ok, the headboard was actually broke. Overall I had a great stay and would recommend to others

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank K1088CCtiffanys
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the kind words. We are very proud of our breakfast buffet and are glad that you enjoyed it. We hope to see you again soon.

Colorado Springs, Colorado
Reviewed February 14, 2017

Very responsive hotel staff. I had difficulty obtaining ground transportation transfer from RDU to the hotel. Once secured, after an excessive wait at RDU of 56 minutes (hotel is 8 minutes away), driver and desk staff were gracious and accommodating. Could not have been more attentive. Very comfortable room. At breakfast, I recommend the individually made breakfast rather than the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank F6143BOjohnb
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We are glad that you were able to use our complimentary airport shuttle. Guests find this service convenient and a great value. Please come back and see us again.

Charlotte
Reviewed February 14, 2017

The back dide of the hotel is literally a hundred feet from active train tracks and yes it runs several times during the night. So unless you are an avid train enthusiast do not stay here because you wont sleep.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cannibal_koala
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am very sorry to hear that the evening train was an inconvenience. If you do decide to see us again, please let the front desk know and we will do our best to locate you on the front side of the hotel. Thank you for the candid review and we look forward to seeing you again soon.

San Diego, California
Reviewed February 13, 2017

The staff at this hotel, namely Tor and Dennis, are truly customer focused. Always asking how things were and if they could do anything to help. I felt like royalty. If you use Hilton Properties, go to this place.

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Helpful?
Thank uncljony
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

We appreciated having you with us through the storms and power challenges. We hope that your new challenges find you well. From all of your friends at The Hilton Garden Inn RTP.

Chepstow, United Kingdom
Reviewed February 13, 2017

What I would call a standard business hotel which is very near the Raleigh RTP. Rooms are clean but with no opening window. Breakfast is good with a fair selection. its about 30min to down town Raleigh and 20mins to Durham. The local Mall is 15mins drive. Local bars are very near and offer a good food selection.

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Helpful?
Thank KEJA58
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for the great review. We are glad that you found our location to restaurants and attractions convenient. We look forward to seeing you again soon.

Durham/ Raleigh, United States
Reviewed February 8, 2017

This was the first time I had ever stayed at the Hilton Garden Inn. I was extremely please with the customer service and accommodations, I would certainly make this my go to hotel for any future lodging needs.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank inglel2017
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Glad to hear that you are a hew Hilton Garden Inn fan. We hope to see you again soon.

Newport, North Carolina
Reviewed February 7, 2017 via mobile

My daughter and I stayed here when I brought up for a show at Dpac, we ended up coming up during the snow weekend. First arrival was good, hotel is easily found right off the interstate and this was appreciated since it started to sleet when we got there. Room was nice and beds were comfy, bathrooms clean and spacious....

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Helpful?
Thank Dawn T
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am sorry to hear that you encountered difficulty during our recent snow weekend. We attempt to make sure that every guest is safe and comfortable during winter events. We do hope that you will see us again under better circumstances so that we can show you how we can truly shine.

Reviewed January 30, 2017

I've never stayed in a hotel where the bed was so uncomfortable. The mattress sits on the bed board with no box spring. It was difficult to get comfortable in the bed even though I only stayed there for 2 nights. The door to the bathroom wouldn't stay open without propping a trash can to hold it open. I got...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 194mammiep
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am sorry to hear that you did not enjoy our GSS beds. We are working closely with our engineering department to increase the comfort of all of our rooms. We hope to see you again soon.

Charlotte
Reviewed January 30, 2017

The staff were very kind and helpful. The breakfast staff provided excellent service. I was not feeling well and the staff packed food for my husband to transport to the room, and provided a discounted rate due to my Hilton Rewards. We are planning to visit Durham again in 2 weeks and plan to stay at this location again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 585kristind
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for your HHonors membership and we are glad that you were able to secure a great rate! Thank you for the kind words regarding our staff and I will be sure to share with our staff. We look forward to seeing you again soon.

Austin, Texas
Reviewed January 30, 2017

Great front desk staff, really good food, nice restaurant staff, and clean rooms. Loved this place! The sort of hotel where everyone makes your trip better. I was there one night for busines travel and everyone helped me deal with all those business things that can stress out your trip!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank cynthiamS5392OK
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Wow! Thank you so much. We have shared your review with all of the departments within the hotel and it really made their day. Knowing that a guest checks out satisfied with all aspects of the property means a lot to all of us. We hope to see you again soon.

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Near Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Address: 4620 S Miami Blvd, Durham, NC 27703-8428 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Location: United States > North Carolina > Durham
Price Range: $87 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Reservation Options:
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Also Known As:
Durham Wyndham
Wyndham Durham
Hotel Style:
#7 Family Hotel in Durham
#9 Business Hotel in Durham
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park staff and other travelers.
2 questions
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Conway, South Carolina
7 months ago
Conway, South Carolina
7 months ago

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Questions? Get answers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The quietest rooms are going to be on the back of the hotel. No road nearby. Easy rear access before 11 pm.”
 of 5 bubbles JohnR515, 1 week ago | Read review
“Top floor, of course. And the rooms are quiet”
 of 5 bubbles uncljony, Feb 13, 2017 | Read review
“Room 702--great corner room away from the elevators”
 of 5 bubbles Rhuizinga, Jan 26, 2017 | Read review
“Recommend reserving room within the odd number range facing front of hotel.”
 of 5 bubbles wakiav, Jan 2, 2017 | Read review
“all rooms are the same size”
 of 5 bubbles scooby1016, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question