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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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#15 of 72 Hotels in Durham
Certificate of Excellence
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Hilton Garden Inn Raleigh-Durham\/Research Triangle Park
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466 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Burlington, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great place to stay, great staff and, great food. Everybody was friendly and, nice. There was no problem throughout my stay. The staff went the extra mile to make sure I was comfortable and, had everything I needed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank willied32
Windsor Mill
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Visited this property for a family reunion. It is in a good location right off I40 with exits close to restaurants and shopping. The hotel was clean and staff was very pleasant and hospitable. If you are a Hilton Honors member you can check in on-line and even choose your room. They had complimentary cookies and lemonade with fruit throughout... More 

Helpful?
Thank scooby1016
Monroe, North Carolina
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location and I felt very safe. The staff were all extremely helpful and the room attendants were very attentive. I would definitely stay here again. The location is close to downtown Durham and just a 15 to 20 ride to Raleigh.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MrsADLittle
Upper Marlboro, MD, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The accommodations at this hotel were excellent. It was appropriate for the North Carolina Central Parent Week-end. The staff was caring and helpful , the room was very comfortable, the amenities-the water, snacks, candy, etc. added an extra touch. I would stay at another Hilton Garden Inn Hotel based on this experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Phyllis H
Springfield, United States
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very pleased with the property, the attentive staff and the overall experience, The breakfast was fantastic and the staff were friendly and helpful. The property is centrally located and has shuttle service to and from the airport and to all the major company sites.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert Y
United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

surfaces such as mirrors, windows, tv's, table tops looked like they'd all been cleaned with a dirty wet rag. no shower curtain the first night mystery magazine showed up in the room the second night and disappeared the third night. The select comfort beds are misnomer. Its a select discomfort.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott K
Hanahan, South Carolina
2 reviews
1 of 5 stars Reviewed 1 week ago

The bed was hard. My side of the bed seemed to sink and be below my girlfriend's side The toilet tissue is low quality and extremely cheap. The staff didn't seem to be over friendly. It would have been nice if they seemed like they cared.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank mike w
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

I am very sorry to hear that you did not like our GSS beds. We strive to insure a comfortable night's rest for all of our guests. The beds are adjustable and can be made softer or firmer with a dial located at the side of the mattress. We would hope that you would consider staying with us again. More 

Danville
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

another excellent stay at the Hilton Garden Inn. staff is friendly, check in quick, rooms are clean and neat. always enjoy staying here. the hotel is in a nice quiet area, away from highway traffic, yet close to the interstate.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Neal E
Durham, United States
1 review
3 of 5 stars Reviewed 1 week ago

This is the 2nd Hilton Garden Inn I have stayed at and the situation was the same. I have just come to accept that the quality of the bed is sub-standard. The beds make a lot of noise when you move on them. Marriott seems to have solved the problem but Hilton has not.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charles W
Cary, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have stayed in Hilton Garden Inn hotels across the country and this is by far the worse experience. My stay was so bad, I am filing a complaint with a civil rights organization. I checked in, ordered dinner and was enjoying my stay when the cable/satellite tv went out in the room. I called the front desk and an... More 

Helpful?
1 Thank kimlovestewart
tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle Park, responded to this review

Thank you for your review and I am sorry about the experience with the television and guest interaction. It is my understanding that our GM has reached out to you regarding your stay. If you have any further questions, please do not hesitate to call our GM at the number he provided. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Near Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Raleigh-Durham/Research Triangle Park is conveniently located off Interstate 40 in Research Triangle Park, Durham, North Carolina, only a quick five minute drive from Raleigh Durham International Airport (RDU). The hotel is adjacent to Research Triangle Park, a global epicenter of Research & Development hosting Fortune 500 companies such as IBM, GlaxoSmithKline, Bayer CropScience, Syngenta, Avaya, Cisco & many others. We are minutes away from the Durham Bulls Athletic Park, the RBC Center- Home of The Carolina Hurricanes, The Durham Performing Arts Center, & the North Carolina State Fairgrounds. Our hotel is located within 15 minutes of Duke University, University of North Carolina at Chapel Hill & NC State University. Located 3.5 miles from the Raleigh Durham Airport, our hotel provides complimentary airport transportation plus transportation within a five mile radius of the hotel including Research Triangle Park & Streets at Southpoint Retail and Restaurant Complex. ... more   less 

Additional Information about Hilton Garden Inn Raleigh-Durham/Research Triangle Park

Address: 4620 S Miami Blvd, Durham, NC 27703-8428 (Formerly Wyndham Raleigh Durham-Research Triangle Park)
Location: United States > North Carolina > Durham
Price Range: $91 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Raleigh-Durham/Research Triangle Park 3*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotwire, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Odigeo and TripOnline SA so you can book your Hilton Garden Inn Raleigh-Durham/Research Triangle Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Durham Wyndham
Wyndham Durham
Hotel Style:
#7 Family Hotel in Durham
#9 Business Hotel in Durham
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