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Candlewood Suites Research Triangle Park / Durham

#34 of 72 Hotels in Durham
Certificate of Excellence
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Candlewood Suites Research Triangle Park \/ Durham
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145 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Lancaster County, Pennsylvania
1 review
5 of 5 stars Reviewed yesterday NEW

The staff Dominique and Kendall bent over backwards to make our stay comfortable! They could have easily been very inflexible with our reservations because we had some unexpected changes. They did everything in their power to accommodate us and make our stay pleasant,

Helpful?
Thank George T
Montgomery, Alabama
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Good: TV & DVD player; wired and wireless internet; Fridge with ice maker; Bad: Fridge is noisy...bangs, pops and clicks all the time; ice maker takes 2 hours to make a cup of ice(I brought my own); no DVD remote; the chair stuck in down position.

Helpful?
Thank twinreg1
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

We appreciate you taking time to review our property separating the good with the bad. I really wish we could have had the opportunity to take care of the issue with your noisy refrigerator and would have been happy to get you some ice at the Front Desk. I apologize the remote for the DVD was not in the room,... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Our experience here was very positive. I loved that we had a full kitchen and fridge/freezer with dishes etc. We had an in-room coffee maker plus the free coffee in the lobby. The room was clean, wifi was fast, and the front desk staff was wonderful. The only down side to this place was no complimentary breakfast, but you have... More 

Helpful?
Thank Kristine U
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

We really appreciate your feedback on your stay and commending our hotel cleanliness, guest service and hotel amenities. Candlewood Suites as a brand does not offer breakfast however; this is why we have our full kitchenettes as well as, the Candlewood Cupboard which is stocked with Breakfast, Lunch and Dinner options for purchase along with complimentary coffee 24/7. We are... More 

Wilmington
Level Contributor
183 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 15, 2016

We stayed here one night after a visit to Duke Medical, which is no fun. The room was comfortable and clean and had all of the amenities you would expect. Noise does easily move between the doors that adjoin two rooms so, if they have any, I would opt for a non-adjoining room. The location is good and the parking... More 

Helpful?
Thank TallTraveler2013
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Definitely excited to hear you fully enjoyed your stay and will be back to visit us! Next time you visit we will be sure to look for a non-connecting room for you. Thank you, Darren Sheehan Area General Manager More 

Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 15, 2016

The positive: The price. This was a cheap room that we were basically only staying in for a few hours before a flight. Location- also pretty good as it was less than 15 mins to the airport/car rental center. The front desk person- he was pleasant. The negative: Room quality. Granted, we got here at 10:30pm. I forgot that I... More 

Helpful?
Thank Ally S
IHGService, Guest Relations Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Dear Ally S, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our rates, the convenience of our location, and our front desk staff. However, I was concerned to see that you were not impressed with our pillow case and the cleanliness of our carpet... More 

Dallas, Texas
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 10, 2016

Just a note to state that on how the staff service at this hotel is at this hotel. Domiique was the best. While at the hotel, Sheila, Ebony, and Carrleya were some of the best. During my travel, I got a flu like bug, and needed peace and quiet. They made sure that I was moved to a quieter part... More 

Helpful?
Thank WORLDISMINE1
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Wow! I hope you are feeling better from the flu...I am so glad to hear several members of our team stood out in making your stay a more comfortable one and appreciate you naming them for recognition. We pride ourselves in our Guest Service and love to hear we have made a difference. Best Regards, Darren Sheehan Area General Manager More 

La Canada Flintridge, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed May 10, 2016

Good location and close to many eating places and southpoint mall. However we had some issues that made the stay not so pleasant. Staff was good the only positive thing The rooms are tiny and old looking. We were not given 2 single beds as promised. A queen size bed is too small to sleep in for 2 average size... More 

Helpful?
Thank sshahusa
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

I apologize our hotel did not meet your expectations. We certainly appreciate your praise of our team. Our entire hotel is comprised of only Queen sized beds and Candlewood Suites as a brand is an extended stay brand offering breakfast,lunch,dinner,snack items; etc. in our Cupboard for purchase with 24/7 Complimentary coffee. Cleaning of rooms is done weekly for your privacy... More 

Level Contributor
155 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

I stayed here one night while traveling for business. The price was very good considering the mini kitchen that is available. The little store they have is lacking. There were hardly any drinks to purchase and no bottled water at all.

Helpful?
Thank catherinelS9237IB
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

We certainly appreciate you taking time to review our property and your experience. We apologize our Cupboard was not stocked as well as it should be during your 1 night visit. It is always our intent to try our best to keep it fully stocked however; it sounds like the drinks were a little low. We are always striving to... More 

Huddersfield, United Kingdom
Level Contributor
677 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
5 of 5 stars Reviewed April 10, 2016

Stayed here for one night whilst travelling through NC, nice hotel in quiet area, with nice rooms with everything you need, good Candlewood Cupboard with the usual free coffee 24/7. Nice fitness room. Efficient check in although no IHG Rewards Club Recognition until I informed the receptionist and provided my ID Card. In summary a great room, good shower, great... More 

Helpful?
Thank Yorkie1948
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Sounds like we hit on all cylinders on your one night stay! We apologize your IHG recognition was not caught immediately at check-in because we certainly value our IHG members. We appreciate your review and happy to see we are your hotel of choice when Durham comes back into your destination travel plans. Best regards, Darren Sheehan Area General Manager More 

Inverness, Florida
2 reviews
4 of 5 stars Reviewed April 5, 2016

I'm planning to be in Durham for a month or so (extended) so called Candlewood directly and spoke to Tara, who was very friendly and answered my questions. Always nice to talk to someone who doesn't make you feel like you're "bothering" them. Already a plus and hope to call back and confirm reservations once I get my travel plans... More 

Helpful?
Thank Independent2013
Darren S, General Manager at Candlewood Suites Research Triangle Park / Durham, responded to this review

Fantastic! Great to see you posted such a nice review on your first impressions over the phone of our team member. We strive to continue that positive impression when you actually come and stay with us! Thank you, Darren Sheehan Area General Manager More 

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The 2004 Quality Excellence Award Winner, Candlewood Suites Durham/RTP, conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, GlaxoSmithKline, BASF, Bayer, IBM, NIEHS, USEPA, Duke University, UNC Chapel Hill, NCCU, Duke Medical Center, and the Vein Clinic. Shuttle service is available Monday-Friday to local attractions and businesses within 5 miles of hotel. At Candlewood Suites Durham/RTP, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and FREE HIGH SPEED INTERNET. Candlewood Suites Durham/RTP provides our guests a Free Fitness Center and a comfortable place to do laundry in our Free Guest Laundry room. Candlewood Suites Durham/RTP is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. ... more   less 

Additional Information about Candlewood Suites Research Triangle Park / Durham

Address: 1818 E NC Hwy 54, Durham, NC 27713
Location: United States > North Carolina > Durham
Price Range: $80 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites Research Triangle Park / Durham 2*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Expedia, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Candlewood Suites Research Triangle Park / Durham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
Candlewood Suites Durham
Candlewood Durham
Durham Candlewood Suites
Hotel Style:
#6 Best Value Hotel in Durham
#14 Family Hotel in Durham
#20 Business Hotel in Durham
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