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Marriott at Research Triangle Park

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#17 of 72 Hotels in Durham
Certificate of Excellence
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318 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Boston, Massachusetts
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 13, 2014 via mobile

Was in for a couple of days of meetings in RTP and was so impressed with the value that this Marriott delivered. Spacious room that met all expectations. A fitness room that is minimalist but delivered. The front desk staff was welcoming and friendly. Location was tops. Just minutes from RDU and my company's offices.

Helpful?
Thank Perry C
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Perry C, Thank you for your feedback. I am happy to hear you enjoyed your stay with us. We have great rooms and a solid fitness center. It is spacious and equiped with modern equipment. We have a great location close to many businesses and just 5 miles to the airport. We are also located right off I40 and... More 

United States
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed November 13, 2014

The rooms are very clean, comfortable bed, good working conditions at the desk (enough and easily accessible power outlets). The staff at the front desk was very friendly and efficient. Well equipped 24h gym. Very good wifi internet speed in the room. I had a complaint regarding the A/C unit being too loud during the night; I was particularly impressed... More 

Helpful?
Thank MN_Global
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear MN_Global, Thank you for your feedback. We feel we have the cleaniest and friendliest hotel in town. The 24HR gym is spacious with modern equipment and the wifi has been upgraded to comply with the latest standards. Thank you for reporting the AC unit issue. As you experienced we take every guest concern seriously and adress it immediately. I... More 

Macomb, Michigan
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel got 4 stars because of the conveniences offered. The hotel is a little outdated, but clean. The service is outstanding. But the thing that stands out is the conveniences offered for the business traveler. From the shuttle bus from the airport and then to my business location to the business center, the focus on the business traveler is... More 

Helpful?
1 Thank Sheila G
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Sheila G, Thank you for your feedback. We have a clean hotel and friendly staff. The staff goes out of their way to make guests feel at home. We renovated our banquet space in August and it is modern and beautiful. We are 5 miles from the airport and right off I40. Our shuttle takes guests within a 5... More 

Lagos, Nigeria
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed November 7, 2014

I stayed here from 21st - 23rd Oct so can't say much about the hotel but for the short stay I had a beautiful experience from availability of airport shuttle to the cheerful front desk staff ever willing to help, the only downside was the mediocre food from Newtons. There was no microwave in the room, this is a lapse... More 

Helpful?
Thank ACD25122011
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear valued guest, Thank you for your feedback without honest feedback we can not improve. Please accept my apologies for the mediocre food in Newtons. We typically receive positive comments about our food quality in the restaurant. We have a breakfast buffet in the morning and a good variety of items on our menus. You are correct about no microwaves... More 

Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

i reserved my room two weeks in advance and when I reached the hotel little past midnight, my double bed room reservation was not available. The front desk personnel Edrick says, rooms are not guaranteed a lot of people makes this mistake, the website says so. Upon asking whether he reported it to his management he had a smile on... More 

Helpful?
2 Thank Trip100085
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. Please accept my apologies for the lack of doubles available. Unfortunately, your reservation was for a king bed room and we were out of doubles. We always try to accommodate guest request for doubles whenever possible, it just wasn’t possible in this situation, I am truly sorry. It is my understanding that... More 

Tacoma, WA
Level Contributor
80 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed October 4, 2014 via mobile

The rate was good for a king room with airport pickup and local shuttle. The shuttle does not run after 10 pm and pickup in the afternoon is warned as being by availability. Renting a car is recommended since the only restaurant is Newtons. The room was very comfortable but lacked a microwave. The workout space and pool were open... More 

Helpful?
Thank NorthwestSensei
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear NorthwestSensei, Thank you for your feedback, without honest feedback we can not improve. We are conveniently located just five miles from the airport. We also provide shuttle service to local shops and restaurants in a five mile radius. There are many close by. Our rooms do not have microwaves, however one is available for use on the first floor... More 

Atlanta, Georgia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 22, 2014

Excellent location but service and the room was okay (mediocre) at best. Don't know what is going on with Marriott but as a loyal Platinum member i almost disappointed on every visit. The rooms didn't offer pay per movies (REALLY?), the concierge lounge was okay. Maybe because this location stays at capacity they don't feel the need to make you... More 

Helpful?
1 Thank dmann82
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear dmann82, Thank you for your feedback, without honest feedback we cannot improve. You indicated that your experience was unsatisfactory. Please accept our sincere apologies for the inconveniences you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure... More 

Atlanta
Level Contributor
6 reviews
4 of 5 stars Reviewed September 2, 2014

Stayed there last week. Staff was great. Friendly front desk staff. Check in was a great experience. Great service at the restaurant for breakfast. Nice buffet. One of the very nice waitresses offered to get me some fresh scrambled eggs, they were delicious. Indoor pool. I didn't have a swimsuit but it looked inviting. Fitness room was clean and bright.... More 

Helpful?
Thank AtlantaQTraveler
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear AtlantaQTraveler, Thank you for your feedback. We have the cleanest and friendliest hotel in town. Our front desk and restaurant staff really do go out of their way to please our guests. It is nice to hear you had a great experience. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill... More 

London, United Kingdom
Level Contributor
205 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed August 31, 2014

Ideally situated a short 10 minute drive from the Raleigh-Durham International Airport, the Marriott at Research Triangle Park is also conveniently located for business travellers visiting the likes of IBM at the Research Triangle. The hotel is a large hotel, with over 200 rooms and although the bar and restaurant aren't particularly large it never felt particularly crowded (even though... More 

Helpful?
Thank smurf4568
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear smurf4568, Thank you for your feedback. We are conveniently located in the Research Triangle Park close to many businesses like IBM, GSK, MetLife, Cisco, Quintiles, etc. We are right off I40 making it easy to get almost anywhere. Just 5 miles from the airport and close to 540 as well. We are a full service hotel with all the... More 

Miami, Florida
Level Contributor
118 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 29, 2014 via mobile

We routinely stay here because the staff is beyond the best we have ever seen, the rooms are always top notch, and the in-hotel restaurant provides great meals and service. The pool, fitness center, and guest services make this hotel A+++

Helpful?
Thank JamLam3
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear matajam, Thank you for your feedback. It's nice to hear you come back year after year due to the great staff and service. Many of our associates have been here for years. We feel we have the cleanest and friendliest hotel in town. We are in the top 10 for overall guest satisfaction compared to all full service Marriott... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Dr, Durham, NC 27703-8460
Location: United States > North Carolina > Durham
Price Range: $99 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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