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Marriott at Research Triangle Park

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#17 of 72 Hotels in Durham
Certificate of Excellence
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Marriott at Research Triangle Park
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319 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Williamsburg, Virginia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed here a few weeks ago. Upon check-in I was told there was a continental breakfast (this will come in later). We got up to our room, it was nice - the hotel exterior looks a little dated but the room itself was fine. There was a fire alarm that went off but only heard that we needed to exit... More 

Helpful?
Thank M P
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear M P, Thank you for your feedback. We have a beautiful hotel located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. I am sorry to hear an alarm went off during your stay. Once an alarm goes off it is investigated immediately, if there is an emergency we will... More 

San Francisco, California
Level Contributor
121 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location with all the amenity you expect from a Marriott. Friendly staff, onsite restaurant and bar makes it convenient if you just want to grab a bite. 20-30 minute drive to downtown and South Point areas where there are more restaurant options.

Helpful?
Thank acli
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear acli, Thank you for your feedback. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. A perfect central location to go to Durham, Raleigh or Chapel Hill. South Point is only about 10 minutes away. We have a great restaurant, Newtons. It serves breakfast, lunch and... More 

Holtsville, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Booked two rooms at the Marriott Research Triangle when our flight was cancelled. The rooms REEKED of a musty scent that was unbearable!! No improvement even with a floor change. Anthony was wonderful in assisting us with a hotel change, even providing free transportation to our new location. Thank you Anthony for your patience and exemplary customer service.

Helpful?
Thank EILEEN M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Eileen M, Thank you for your feedback. Please accept our sincere apologies for the room smell. From time to time odor's remain once guests depart. We have methods to eliminate these odor's and will work on this immediately, thank you for bringing this to our attention. I am happy to hear you experienced great service. We have the friendliest... More 

New York City, New York
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 1 week ago

This is your typical Marriott - which can be a good thing. Reliable service, friendly, etc. The rooms are dated - rough around the edges and my room was quite musty. If I had to stay there one more night I would have requested to move. It could use an overall update, but other than that a place to rest... More 

Helpful?
Thank atllocal
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear atlocal, Thank you for taking the time to provide feedback. You indicated that your experience was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have... More 

San Antonio, Texas, United States
Level Contributor
150 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a typical, average, nice Marriott with nice employees, clean and comfortable rooms.... but the A/C in my room was a nightmare! The A/C is a wall unit that blows cold air directly at the bed but leaves the rest of the room hot. If you are in the bed you are freezing but if you are in the... More 

Helpful?
Thank Jamie Z
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jamie Z, Thank you for your feedback. You are correct that some units blow to the bed area, it depends on the room configuration. Some guests like that and some do not. It is unfortunate you did not alert us to this, we would have gladly moved you to another room. I am truly sorry you did not sleep... More 

Boston, Massachusetts
Level Contributor
167 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Marriott at Research Triangle Park is in a wonderful location right off I40, close to 540, and 5 miles from the airport. It is a full service Marriott with a pool, workout room, restaurant and bar. Our first room had an extremely strong musty smell and the gentleman at the front desk cheerfully changed our room. The smell is the... More 

Helpful?
Thank mamacooking
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear mamacooking, Thank you for your feedback. Please accept our sincere apologies for the smell issues you encountered. We have things we can do to eliminate odors and will do so immediately. Thank you for reporting this. Cleanliness of our rooms and friendliness our staff are two things we focus on. We have the friendliest staff in town. We look... More 

Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed in this hotel for the 2nd time. The hotel is conveniently located within easy access to the airport & RTP, they offer a really flexible complimentary shuttle service. The rooms are well decorated and very spacious with frequent cleaning. The restaurant is really good providing tasty meals. The best thing about the hotel is the really friendly... More 

Helpful?
Thank Collinskentte
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Collinskentte, Thank you for your feedback. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. We offer shuttle service to the airport and in a 5 mile radius of the hotel. We have a great restaurant serving breakfast, lunch and dinner. We have the friendliest most... More 

Chicago
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 23, 2016

On a college visit to Raleigh / Durham, we got a room here on Priceline and it was great. It was convenient to both the Raleigh center and NC State, but also Duke and UNC. Marriott always has the nicest amenities and the most comfortable beds and great staff. I love staying at Marriotts.

Helpful?
Thank chisoxbabe
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear chisoxbabe, Thank you for your feedback. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. We are a great central location for visiting Raleigh, Durham and Chapel Hill. Our beds are one of the best in the industry and our staff is the friendliest in town.... More 

Dallas, Texas
Level Contributor
177 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed July 22, 2016

I travel 3 weeks of each month and experience all kinds of hotels with varying levels of service and accommodation but the Marriott at Research Triangle Park is by far one of the very best. Service is impeccable from the Van drivers who pick you up at the airport to night auditor who was happy and friendly even tough it... More 

Helpful?
Thank hothead40
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear hothead40, Thank you for your feedback. We have the friendliest staff in town. This is true in all departments, even night auditors. The entire team is focused on delivering outstanding friendly service. Our shuttle goes to the airport and within 5 miles of the hotel. The food here is excellent, not your typical hotel food. We take great pride... More 

Nairobi, Kenya
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 19, 2016

For my purpose being a business trip the hotel was a good location close to everything I needed. My room was great - thanks folks for the upgrade. housekeeping could be better. the reception staff were very friendly and helpful. The ladies at the cafe were great, helpful, friendly and served with a smile

Helpful?
Thank Ciru M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ciru M, Thank you for your feedback. We are located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. We have the friendliest hotel in town. The staff in all departments go out of their way to take great care of our guests. We look forward to your next visit.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Dr, Durham, NC 27703-8460
Location: United States > North Carolina > Durham
Price Range: $100 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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