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Marriott at Research Triangle Park

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#17 of 72 Hotels in Durham
Certificate of Excellence
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Marriott at Research Triangle Park
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322 Reviews from our TripAdvisor Community

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Showing 318: English reviews
2 reviews
5 of 5 stars Reviewed 1 week ago

I was only in Raleigh, NC for 36 hours on business and arrived late at night and left early in the morning. Fortunately, the team at this Marriott property took great care of me and provided me with an upgrade to the 5th floor (where you can enjoy complimentary breakfast, snacks, after-dinner desserts, etc.). My room, though situated near the... More 

Helpful?
Thank Travis H M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Travis H M, Thank you for your feedback. We have a wonderful concierge lounge. The food offerings and staff are excellent. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. A perfect central location for traveling to downtown Durham, downtown Raleigh or to Chapel Hill. We... More 

Saint Paul, Minnesota
Level Contributor
235 reviews
198 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I'm guessing this Marriott's probably on the list for renovation sometime in the next few years. Rooms are a little dated -- they're Marriott v.6.0... the ones with the clear red lamp fixtures and the spotlights over the bed. It works fine, but is starting to look a little old. The staff here tries hard and is quite friendly. The... More 

Helpful?
1 Thank FlyGuy47
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear FlyGuy47, Thank you for your feedback. We are not the newest most modern Marriott out there but we have the cleanest and friendliest hotel in town. We are in high demand during the week so rates are higher. We have a great location right off I40, close to 540 and just 5 miles from the airport. We look forward... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is one of the very best hotels I have visited in a long time. The staff was very nice they provided everything we needed and more. Very friendly the hotel concierge staff is wonderful as well. If you ever stay here make sure you speak with AJah -concierge Aaron- concierge and Troy- concierge.The best servers your going to speak... More 

Helpful?
Thank Tierre J
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Tierre J, Thank you for your feedback. We have the friendliest most accommodating staff in town. As you experienced this applies to all areas of the hotel. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill C General Manager More 

Fort Thomas, Kentucky
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed on the 5th floor with the complimentary Marriott Gold and Platinum reward room. They offered great continental breakfasts, appetizers for dinner, and yummy desserts. The staff in this room were so friendly and sweet. They made my stay that much better. I would definitely recommend this hotel to my friends.

Helpful?
Thank sctaft
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear sctaft, Thank you for your feedback. We have an excellent concierge lounge serving breakfast, appetizers in the evening and desserts. Our staff in the lounge is the friendliest in town. We look forward to your next visit. Sincerely, Bill C General Manager More 

Williamsburg, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here a few weeks ago. Upon check-in I was told there was a continental breakfast (this will come in later). We got up to our room, it was nice - the hotel exterior looks a little dated but the room itself was fine. There was a fire alarm that went off but only heard that we needed to exit... More 

Helpful?
Thank M P
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear M P, Thank you for your feedback. We have a beautiful hotel located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. I am sorry to hear an alarm went off during your stay. Once an alarm goes off it is investigated immediately, if there is an emergency we will... More 

San Francisco, California
Level Contributor
121 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed August 22, 2016

Good location with all the amenity you expect from a Marriott. Friendly staff, onsite restaurant and bar makes it convenient if you just want to grab a bite. 20-30 minute drive to downtown and South Point areas where there are more restaurant options.

Helpful?
Thank acli
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear acli, Thank you for your feedback. We are conveniently located in the Research Triangle Park right off I40, close to 540 and just 5 miles from the airport. A perfect central location to go to Durham, Raleigh or Chapel Hill. South Point is only about 10 minutes away. We have a great restaurant, Newtons. It serves breakfast, lunch and... More 

Holtsville, New York
Level Contributor
3 reviews
2 of 5 stars Reviewed August 21, 2016 via mobile

Booked two rooms at the Marriott Research Triangle when our flight was cancelled. The rooms REEKED of a musty scent that was unbearable!! No improvement even with a floor change. Anthony was wonderful in assisting us with a hotel change, even providing free transportation to our new location. Thank you Anthony for your patience and exemplary customer service.

Helpful?
Thank EILEEN M
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Eileen M, Thank you for your feedback. Please accept our sincere apologies for the room smell. From time to time odor's remain once guests depart. We have methods to eliminate these odor's and will work on this immediately, thank you for bringing this to our attention. I am happy to hear you experienced great service. We have the friendliest... More 

New York City, New York
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed August 17, 2016

This is your typical Marriott - which can be a good thing. Reliable service, friendly, etc. The rooms are dated - rough around the edges and my room was quite musty. If I had to stay there one more night I would have requested to move. It could use an overall update, but other than that a place to rest... More 

Helpful?
Thank atllocal
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear atlocal, Thank you for taking the time to provide feedback. You indicated that your experience was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have... More 

San Antonio, Texas, United States
Level Contributor
150 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 4, 2016

This is a typical, average, nice Marriott with nice employees, clean and comfortable rooms.... but the A/C in my room was a nightmare! The A/C is a wall unit that blows cold air directly at the bed but leaves the rest of the room hot. If you are in the bed you are freezing but if you are in the... More 

Helpful?
Thank Jamie Z
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Jamie Z, Thank you for your feedback. You are correct that some units blow to the bed area, it depends on the room configuration. Some guests like that and some do not. It is unfortunate you did not alert us to this, we would have gladly moved you to another room. I am truly sorry you did not sleep... More 

Boston, Massachusetts
Level Contributor
173 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed July 27, 2016

Marriott at Research Triangle Park is in a wonderful location right off I40, close to 540, and 5 miles from the airport. It is a full service Marriott with a pool, workout room, restaurant and bar. Our first room had an extremely strong musty smell and the gentleman at the front desk cheerfully changed our room. The smell is the... More 

Helpful?
Thank mamacooking
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear mamacooking, Thank you for your feedback. Please accept our sincere apologies for the smell issues you encountered. We have things we can do to eliminate odors and will do so immediately. Thank you for reporting this. Cleanliness of our rooms and friendliness our staff are two things we focus on. We have the friendliest staff in town. We look... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Dr, Durham, NC 27703-8460
Location: United States > North Carolina > Durham
Price Range: $110 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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