DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
4810 Page Creek Ln, Durham, NC 27703-8582
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About
#6 of 76 hotels in Durham
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.3
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park boasts a convenient location, just off Interstate 40, adjacent to the several corporations in the Research Triangle Park. The hotel offers easy access to local universities including Duke University, NC State and UNC Chapel Hill. Catch a show at PNC Arena or The Time Warner Cable Music Pavilion at Walnut Creek. Settle in to an inviting guest room with thoughtful amenities including a spacious work desk, WiFi and comfortable beds. Step up to a suite to enjoy the convenience of a separate living room with microwave and refrigerator. When it's time to unwind, enjoy your casual dining experience at its best. Order a late lunch, a delectable dinner, or a relaxing cocktail while enjoying a sports game on the TV or taking in the tranquil view overlooking our beautiful courtyard. The Lobby Bar is open every day from 4:00 PM to 11:00 PM for a Late Lunch, Dinner, and Cocktails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Paid internet
Outdoor pool
Restaurant
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Charming
Languages Spoken
English
Location
37Car recommended
Grade: 37 out of 100
33Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
4810 Page Creek Ln, Durham, NC 27703-8582
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I have ahd nothing but positive interactions with the staff at this hotel during my stays. The hotel is in need of some renovations, but my rooms have always been clean and if there has ever been something I needed, the front desk was always willing to help and accomodate.
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Date of stay: November 2022Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Apr 18, 2023
Dear Chillyb7 Thank you for your nice comments about our team. We are working on our plan for the renovation with Hilton and we hope to have a plan in place soon. We hope to see you again. Have a safe week. Yours in Hospitality, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
I stayed here this past weekend for a special event and I swear all I can say is WOW!!! I was wowed from the moment I pulled up until the moment I pulled off. I pulled up to this gorgeous property and instantly wanted to sit on the rocking chairs out front. The young african american lady at checkin with the short hair was so inviting and knowledgeable. She recognized that I was an honors member and even told me of the recent changes to the honors benefits. It seems like they had a few sports teams in house and even some sort of convention going on. However this did not get in the way of anything. I never heard any children being loud or experienced any wait due to all the hotel guests. The pool was nicely lit at night and pretty warm. I really enjoyed sitting outside on the lawn furniture. This hotel is very inviting and I would definitely stay here again. The bartender was very attentive in the evening even though he was pretty busy. The only thing that I would mention is that while the breakfast was amazing they did not have any oatmeal. They did have a ton of fresh fruit options so i was very happy with what was presented.…
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: I am sure any room that you choose will be great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Jul 13, 2021
Dear MzLita, We are so grateful for your thorough review of our hotel and your nice comments about our team and property. We always love to hear from our guests and especially the ones that take their valuable time to write a review. We truly hope to see you again on a future trip to our city. Have a safe week!!! At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very upsetting I was awakened by the housekeepers while I had the “do not disturb” sign on my door. It was such a startle, I can no longer go back to sleep. I have a 12 hour work day today and they seemed to care less. I don’t think they understand the how meaningful that sign is we put on our door. Disturbing one’s sleep is a big deal. I also don’t think they realize they’ve ruined someone’s day. They have a clipboard in their hand, they should know what time my checkout time is. It was only 830am at the time. It wasn’t even checkout time! It’s 849am right now. What’s the point of the “do not disturb sign” if they won’t honor it?! I am at a hotel to get some rest…. Not to be disturbed. Also, there’s water roaches everywhere. Not a comfortable environment and the owner/manager need to be more aware and involved. Whatever they have to do to for that, do it. …
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Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
Room Tip: Get rid of water bugs. Second time at hotel and same issue.
Train the housekeepers the meaning...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Mar 30, 2023
Dear Ms Sarah, Please accept my apologies for the issue this morning with our team member. We never want our guests to not feel comfortable while they were here and we want them to have a good nights sleep especially when arriving late in the evening. We will be sharing your comments with our team members that disturbed you so we can prevent this issue in the future. Please have safe travels today. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The king room was not what I expected for 200.00. The bed was not made properly (see picture), the heat was an old fashion unit, the dirty carpet was disgusting, and the bathroom was old and dated. Never again. If this is what a Diamond gets, then loyalty is not worth anything with Hilton.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Mar 17, 2023
Dear Freedom 614739, Please accept our apologies for the issues that you encountered while you were here. We never want our guests to be uncomfortable with their stay. We have been working with Hilton and our design firm on the hotel refresh for some time as we are trying to locate products that we can easily obtain so the refresh does not take a year or longer which has been the case with the hotels in our area. We hope that we get a chance to see you again in the future when our refresh is complete. Please have a safe day. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel a in fact I spent 140 Days In hotels last? Year so so when I go it's like my home away from home. I look for comfort ambience and most important customer service. I have gone to several hotels in the raleigh dorm area and this one by fire tops them all. When I 1st got there I went in. I saw look like a ski resortwith a big huge fireplace Going through the ceiling it was nice to sit there in the evening and enjoy. The most important thing though was the customer service it was unbelievable. Exceeded my expectations, But it didn't end there when I had dinner or I went to the bar. Everybody was just very nice courteous kind and willing to give you the best service ever. This is the only hotel I go to now when I travel to raleigh durham which is once a month. Simply the best
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Mar 6, 2023
Dear Mitchlintraveler, Thank you very much for the very nice detailed review of our hotel from your recent visit. We truly appreciate when our guests let us know about their visit so we can continue to improve and to ensure that our training is working. Please have a great day and hope to see you soon. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms awful. Now business user friendly. Bathroom shower head ancient and broken could not get a shower in as no one available to repair. Rooms paper thin so noise also a problem. No restaurants available nearby or st hotel only breakfast and a bar-no food
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Date of stay: December 2022Trip type: Traveled on business
Room Tip: I would avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Dec 5, 2022
Dear Joannk760 Please accept our apologies for issues that you had while you were here as this is not the norm for our hotel. Thank you for letting us know about your issue with the shower so our team can address. Our restaurant is open for breakfast and we serve our full menu from our lobby bar and we do have seating in our restaurant at night if our guests want to sit at those tables. In addition there are 6 to 8 full service restaurants within 1 mile of the hotel that our guests can either walk to or our hotel shuttle van can transport our guests to for their meal. We hope that we get a chance to host you again as we always want our guests to enjoy their time with us. Please have a safe week. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I rarely leave reviews, but this place is simply amazing. The hotel is clearly an older property that doesn't fit the generic business class model. It should serve as an example on how to maintain a classic venue. It has balconies overlooking a well maintained courtyard, tons of covered outdoor spaces, an outstanding restaurant that's not just an afterthought, a nice bar, and tons of meeting space. Every member of the staff was polite, courteous, and seemed to genuinely care about my stay / experience. The front desk staff was beyond phenomenal, and the management folks were even better! I had a last-minute meeting space need and they actually arranged for me to use a room that had been vacated early. Without question, this is the only place I'll be staying on future trips to Raleigh.,…
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Date of stay: November 2022Trip type: Traveled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Nov 19, 2022
Thank you very much for your kind comments about your recent visit in Durham. We are so fortunate to have a great staff that has been with us for a long time and they are committed to ensuring our guests area happy. Have a great Thanksgiving and come back to see us soon. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PROS: front of building and lobby are beautiful. Friendly staff. CONS: room was dirty, dated and dark. The bathroom was clean, but the main room was grungy with dirty floors and air vent. When I first got to the room there was no toilet paper and a missing lightbulb. The restaurant was not open for full service as stated online. You could only order dinner at the bar starting at 5, but no table service.
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Date of stay: September 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Sep 16, 2022
Dear Jessican1782ri, Thank you very much for staying with us and we are sorry that we did not meet your expectations on this trip. We take all of our guest comments seriously to continue to improve our property for the short and long term. We have shared your comments with our team to see what adjustments we need to address. We hope that we get a chance to host you again in the future . Please have a safe weekend. Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful--that speaks for itself. The staff is amazing. Manager Tom is professional, personable, accomodating and it is obvious that his staff respects him. Every person in every role was friendly, polite and you could tell that they like their job. We were a loud group of 167 cribbage players in a tournament in this hotel for the first time. While there was some groaning about not enough food and bar time, that is to be expected in the climate with live in for the service industry being so short handed. Food and beverage manager Christina (spelling) was amazing, to say the least. I teased her that she must have a room at the hotel because she was always doing something to help us from breakfast until bedtime. The food and drinks were all excellent, and they tried to keep the bar open later because of our tournament schedule being so long. Events manager Catherine was also super professional and helpful. Shuttle driver Randy was a delight. There is no doubt that the powers that be will choose this hotel as our new yearly site for this major event.…
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Review collected in partnership with DoubleTree by Hilton
Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Jul 30, 2022
DearssC3828DS, Thank you very much for staying with us recently for your event. We truly appreciate your nice comments about our team, especially Katherine and Christina. They are great team members and make our events so successful. We look forward to your group next year. Have a great day. At your service Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have had 2 one night stays here in the past 2 weeks. I wanted someplace convenient to the airport without needing to worry about highway traffic in the morning. The staff is very friendly, they make a point of walking around the desk, give you your keys and direct you to your room. I ordered food from the restaurant for dinner both times. One week I ordered off the menu the next I ordered their scampi special. Both times the food was served fairly quickly and by friendly staff. The room is slightly dated but was clean and convenient. I did not have breakfast on either stay. My only complaint would be the stairs at most entrances. If your hands are full and managing a suitcase on the stairs is difficult then you will want to use the entrance at the back of the hotel to avoid stairs. Overall a pleasant stay, quiet and an easy drive to the airport. I used the route that avoided the highway which I like better.…
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Date of stay: July 2022Trip type: Traveled on business
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tom Lubbe, General Manager at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Responded Jul 27, 2022
Dear DNRMILL, Thank you very much for staying with us and your nice comments about our team. We strive to ensure that our guests are happy with their visit and based on your review we are headed in the right direction. Please come back to see us very soon. Have great week. At your service, Tom Lubbe General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$124 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotel durham, hilton durham, durham hilton
FORMERLY KNOWN AS
Hilton Raleigh-Durham Airport at Research Triangle Park
LOCATION
United StatesNorth CarolinaDurham
NUMBER OF ROOMS
248
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Claim Your ListingDOUBLETREE BY HILTON HOTEL RALEIGH-DURHAM AIRPORT AT RESEARCH TRIANGLE PARK $130 ($̶1̶4̶5̶) - Updated 2023 Prices & Reviews - NC
Frequently Asked Questions about DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
Which popular attractions are close to DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Nearby attractions include The McElligott PA Veterans Garden (0.4 miles).
What are some of the property amenities at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Conveniently located restaurants include Page Road Grill, Mez, and Randy's Pizza.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Yes, guests have access to a pool and a fitness center during their stay.
Does DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park have airport transportation?
Yes, DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park?
Many travelers enjoy visiting North Carolina Central University (6.9 miles) and Hayti Heritage Center (7.6 miles).