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SpringHill Suites Durham Chapel Hill

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#3 of 72 Hotels in Durham
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SpringHill Suites Durham Chapel Hill
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560 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Durham Chapel Hill
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Showing 555: English reviews
Washington DC, District of Columbia
Level Contributor
4 reviews
5 of 5 stars Reviewed March 17, 2015

Great location between UNC and Duke U in a shopping plaza area with Panera Bread, Starbucks, and plenty of other shops & restaurants. This Marriott looks brand new, very modern, spacious and clean suite rooms. European style with the toilet room separate from the shower room. Decent size fitness room, indoor pool and decent breakfast area with the waffle maker.... More 

Helpful?
Thank cr27
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello cr27, I would like to thank you for staying with us and for taking the time to submit a review. I appreciate all your positive comments regarding the hotel and Antonio in particular. I would also like to apologize for running out of some very basic bar items. I have no excuse other than to say I'm sorry that... More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed March 17, 2015

Pretty clean hotel. The breakfast was pretty tasty. They had eggs, pancakes, waffles, sausage, cereals, bagels & toast, fresh fruit and the normal breakfast muffins and croissants. All of the staff is very friendly. I really like Antonio he greeted me with the biggest smile every time I passed by always saying "hi" or " how are you doing?" One... More 

Helpful?
Thank CTrift
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello CTrift, Thank you for the kind review as well as your recommendation. It was great to see that you would stay with us again. I will certainly share your remarks with Antonio and the rest of the staff. I hope we see you again soon and we thank you for your business. Ted Franzese General Manager More 

Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed March 16, 2015

I arrived at Springhill at 1am after 8 hours of airplane travel. Needless to say, I was ready for bed. Unfortunately, none of my credit cards worked! I had little cash on me and was not within the normal business hours of my bank. I thought for sure that I'd be sleeping in my car and had given up all... More 

Helpful?
Thank Rob K
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Rob K, I would like to thank you for your business and for taking the time to write such a flattering review. I will certainly share your remarks with Steven and the rest of the staff. It was great to see that you would stay with us again as that is certainly our goal with all of our guests.... More 

Huntersville, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

Have stayed at this property a number of times and found the entire staff, no exceptions, to be extremely accommodating. Whenever I am in the area, I go out of the way to stay at this property. I would especially like to thank Ivanna Lyons for her help in finding a room for me and the manager, Ted .Franzese, for... More 

Helpful?
Thank DickC107
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello DickC107, I would like to thank you for staying with us again and for taking the time to submit your review. I also greatly appreciated your recommendation which is so important to our success. I will share your comments with Ivanna and the rest of the staff and we hope to see you again soon. Ted Franzese General Manager More 

1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

The bartender Aarynn has been the best of company. She has excellent bartendering skills and pour beverages with the best of them. Because of Aarynn I will gladly visit this hotel again with the hopes of more conversations. Aarynn has my experience so lovely. Thanks Aarynn!

Helpful?
Thank Stephen M
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Stephen M, Thank you for staying with us and for taking the time to write such a kind review. It was great to read about the wonderful service Aarynn provided. I will certainly your remarks with her. We hope you will come back to see us again soon. Ted Franzese General Manager More 

Toone, TN
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 9, 2015

I have stayed in this property almost weekly since October 2014 and will most likely continue through early next year. The personal have always been very responsive to my questions and concerns. The GM has been available when I had questions and Antonio is always very helpful when I check-in on Sundays! I've had a couple of comments during my... More 

Helpful?
Thank MensaMan
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello MensaMan, I would like to thank you for staying with us once again and for taking the time to write such a kind review. We truly do appreciate the feedback. I will share your remarks with Antonio and the rest of the staff and we look forward to your next visit with us. Thanks Again!! Ted Franzese General manager More 

1 review
5 of 5 stars Reviewed March 7, 2015 via mobile

My stay was most gracious and everything was commendable . Miss Manetta Graham was outstanding in her southern ways making me feel completely at home at the breakfast buffet ever morning. She is a true gem in my eyes and a great asset to Spring Hill Suites. I also have to commend Miss Kathy at the front desk on her... More 

Helpful?
Thank 9271967
Wilmington, North Carolina
Level Contributor
328 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed March 2, 2015 via mobile

I stayed here for three nights on business recently. GM Ted was very accommodating and hospitable regarding my specific needs and even though I had special requests, he made sure that I felt valued and appreciated for my business. Antonio (front desk) was nothing but professional and resourceful when weather impacted out trip and Ivanna (front desk) was incredibly helpful... More 

Helpful?
Thank GuyfromILMNC
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello GuyfromILMNC, Thank you for staying with us and for taking the time to write such a flattering review. The service you state we provided is certainly our goal with all of our guests and I was thrilled to read how much you enjoyed your stay. I will share your remarks with Antonio and Ivanna as well and we hope... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 2, 2015 via mobile

Stayed here for four days on a work week and had a hard time finding a hotel for staying four continuous days. Steven at front desk was extremely helpful and got me a great rate. Nice little bar in the lobby. The bartender was Aarynn and she made fantastic conversation. Power went out last day due to weather and the... More 

Helpful?
Thank Chimneyguy
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Chimneyguy, Thank you for staying with us and for submitting such a kind review. Both are greatly appreciated. The 13 hour power outage was certainly an adventure and I appreciate your patience and understanding. I will share your remarks with Steven and Aarynn and hope you will come back to stay with us again soon. Thank You!! Ted Franzese... More 

1 review
5 of 5 stars Reviewed February 27, 2015

After this hotel lost power for over 13 hours the management team had a smile on their face for every guest including a basketball team of 21 people. Very good customer service and hery clean/ nice hotel

Helpful?
Thank Cmacbballer03
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review

Hello Cmacbballer03, Thank you for the kind review and for bringing your team here once again. You and the team are always welcome here at the SpringHill. We wish you luck with the remainder of the season and hope to see you again next year. Ted Franzese General Manager More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about SpringHill Suites Durham Chapel Hill

Address: 5310 McFarland Rd, Durham, NC 27707-6831
Location: United States > North Carolina > Durham
Price Range: $117 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Durham Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Hotel Style:
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
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