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Extended Stay America - Durham - University - Ivy Creek Blvd.

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Traveler (37)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent23%
  • Very good20%
  • Average14%
  • Poor6%
  • Terrible37%
Travelers talk about
“harris teeter”(7 reviews)
“blvd location”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Pets Allowed
Wheelchair access
Self-Serve Laundry
2 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (104)
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1 - 5 of 101 reviews
Reviewed 1 week ago via mobile

I stayed for 5 days while I was on business trip. Room are ok but they don’t clean the garbage and bath tub. I do expect cleaning done before guest arrives. They had long hair on the bath tub tiles. Hair on microwave. I took...More

Thank ashutoshmacharya
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 1 week ago

Ashutosh, on behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with our housekeeping associates immediately...More

Hotel's Favorite
Reviewed May 18, 2017

I stayed in this hotel recently. The location is good as at a walking distance you can get all groceries and restaurants. Big stores like Target are also at walking distance. Bit far from city and the university. The property is good, rooms are nice...More

Thank dipeshjuneja
Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded May 18, 2017

Thanks for the feedback regarding your stay at Extended Stay America - Durham - University - Ivy Creek Blvd. We are glad you enjoyed your spotless room with a kitchenette as well as the service provided by our staff. We appreciate you being our guest...More

Reviewed March 9, 2018

This location was terrible. Sheets not changed on daily basis. Had to use 2 wash clothes for the 5 days I was there. Mandatory pay up front or you could not stay. If the stay is not for 7 days or more you do not...More

Thank Anthony C
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded March 10, 2018

Anthony, please accept our sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity...More

Reviewed February 21, 2018 via mobile

The manager argued with me about what a credit card is. She clearly had no idea that banks issue credit cards. I have a checking account with a debit card, from the same bank. I know what a credit card is. Then they charged my...More

Thank stfu s
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded February 23, 2018

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize...More

Reviewed January 27, 2018

Had the website not told me I wouldn't have known yhe hotel was recently renovated. Poor security in parking lot and noisy rooms. Vehicles were broken into in the parking lot noise from hallways mafe it hard to get sleep. Stayed 2 nights out of...More

Review collected in partnership with Extended Stay
Thank Judy K
Response from 00esa, Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded January 28, 2018

Judy, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for every guest entering our doors....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
$67 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$67 - $144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveler (37)
Room & Suite (20)
Dining (2)
Family and Play Areas (1)
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Room Tips
"Can't. Bad experience with this room."
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"All their rooms are above standard"
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"For the love of god, go somewhere else"
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"They have a variety of rooms to chose from and is close to food store, pharmacy , movie theatre and shopping..."
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