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Extended Stay America - Durham - Research Triangle Park - Hwy 55

87 reviews
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Traveler (23)
Room & Suite (16)
Dining (1)
Overview
  • Excellent45%
  • Very good19%
  • Average5%
  • Poor6%
  • Terrible25%
Oct 15, 2017
“Nice Rooms but Some Scuzzy Guests!”
Jun 11, 2017
“So much better”
Free Parking
Non-Smoking Hotel
Suites
Multilingual Staff
Pets Allowed
Wheelchair access
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Durham - Research Triangle Park - Hwy 55
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (87)Write a Review
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1 - 5 of 86 reviews
Reviewed October 16, 2017 via mobile

This hotel is a disaster!!! I was very disappointed in the cleanliness of the room. As you can see in the pictures, the curtain rod is ducktaped to the wall, and those are bugs crawling up the wall!!!More

Thank 477valariem
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded October 18, 2017

Valariem, please accept our apologies for all the inconveniences you encountered with your room. We have shared your concerns with the housekeeping staff and have asked them to revisit our deep cleaning program. We would like to regain your trust and hope to serve you...More

Reviewed October 15, 2017

Overall my experience here has been good. My room is very clean and appears to have been recently remodeled. The furniture and appliances appear new. It's great to stay in an affordable motel that smells good! The not so nice stuff has to do with...More

Thank explorer2be
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded October 16, 2017

Thank you for your review. We are glad to know you were pleased with your room and had an overall pleasant stay. Having said that, we are sorry for the inconvenience you faced while being here. Kindly be familiar, to ensure cleanliness of kitchenware upon...More

Reviewed October 12, 2017

Great Experience with my Stay Very Clean Environment. I would strongly recommend a overnight stay in the future to Family and friends the staff were very polite and handle all of my family needs as expected. Thank youMore

Review collected in partnership with Extended Stay
Thank patriecj
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded October 13, 2017

Patriec, thank you for choosing Extended Stay America and for the wonderful feedback. We are glad to read you had a great experience and that our staff met and exceeded all your expectations for making your stay excellent. Thanks for recommending us to future travelers,...More

Reviewed July 15, 2017

Booked online and paid in full for two bedroom suites. When I arrive, was told that the room I booked and paid in full is no longer available. Also 1.No room service during my 2 weeks of stay 2.No breakfast 3. Slow internet 4.Staff unfriendly...More

Thank Jack4590
Response from 00esa, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded July 16, 2017

We apologize for not providing the specific room type you booked. It is never our intention to disappoint you. We're sorry we did not fully meet your needs and expectations. We also apologize for the service issues you encountered while here. We will step up...More

Reviewed June 26, 2017

The utensils / accessories advertised were not available, and there was no fruit nor granola bars for the grab and go breakfast which are advertised and at most Extended Stay America hotels. Front desk service with one exception was indifferent.More

Review collected in partnership with Extended Stay
Thank haroldivensr
Response from 00esa, General Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 55Responded June 27, 2017

Thank you for your feedback. Although you liked the service provided by our Front Desk associates, we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback with the appropriate team regarding food...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
$60 - $74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
$60 - $74 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveler (23)
Room & Suite (16)
Dining (1)
Hotel & Grounds (18)
Bathroom (4)
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Room Tips
"Worst management. Can not trust this hotel."
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"Choose a second floor room for less noise preference in the first building."
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"Choose another hotel!"
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"There are np good rooms so avoid this hotel,."
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