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All reviewsfull kitchenchick filtwo bedroom suitestayed heregoing out of their waydisappointing stayhome away from homesmall kitchengood sizeliving areaquiet locationoff the highwaybreakfast stafffront desk clerkfree breakfastrooms are spaciouschapel hill
We checked into this hotel and noticed right away that our room had a mildew smell to it...It almost smelled like some of the cabinets had gotten wet at one time and never dried out...The bathtub halfway drain fixture had unscrewed itself and fallen down...More
Response from Beth E, General Manager at Residence Inn by Marriott Durham Research Triangle ParkResponded May 28, 2015
Thank you for posting this review and sharing your feedback. Please accept our sincere apology for any maintenance failures during your stay. I have addressed this matter with our staff to ensure this doesn't occur in the future.
We appreciate the positve comments regarding the...More
We got the two-bedroom suite which was great while traveling with my Mom and sister. Everyone had their own room and even the pull-out bed was comfortable. The service was friendly and helpful, and the accommodations were comfortable. I recommend this hotel.
We were exhausted and wet when we got here. I can't say enough good about how this place changed our trip. The breakfast staff on April 26 opened up the meeting room for my family to eat in and treated us like royalty. The room...More
Response from Beth E, General Manager at Residence Inn by Marriott Durham Research Triangle ParkResponded April 27, 2015
We are so happy to hear that you appreciate the efforts of our staff; they certainly work hard to make a difference. Thank you for your business!
First, this is cheapest Residence Inns that I've ever stayed in. Admittedly it's been a while since I've stayed in one, but Marriott has definitely dropped the quality level in this chain over the past 10 years. Walls are very thin, they've even cut the...More
Thank Chris H
Response from Sabrina W, Manager at Residence Inn by Marriott Durham Research Triangle ParkResponded April 24, 2015
Thank you for taking the time to give us your feedback regarding the hotel. I was disappointed to learn of your experience.
On behalf of our team, please accept our apologies for the inconvenience we caused you and your family. Your review has been shared...More
We really like this place. We were in building 10 and it was very quite. The breakfast was great and with the weather being so nice, there is a great area to sit outside by the pool. Our room was clean and well taken care...More