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Extended Stay America - Durham - Research Triangle Park - Hwy 54

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Traveler (9)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent54%
  • Very good17%
  • Average4%
  • Poor6%
  • Terrible19%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Offers from Extended Stay America - Durham - Research Triangle Park - Hwy 54
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Offers from Extended Stay America - Durham - Research Triangle Park - Hwy 54
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (63)
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1 - 5 of 63 reviews
Reviewed January 25, 2018 via mobile

This hotel is mainly used by locals. It seems like people live there. They made special efforts to print out a paper that states we do not smoke in the room. The hallway smells like smoke. It was clear that the room had been smoked...More

Thank Yippee1232015
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54Responded January 25, 2018

Thank you for being our guest and taking the time to post your review. We apologize for the inconvenience you experienced due to the smoke smell. Your experience is shared with our housekeeping department to do a deep cleaning of your room. We have strict...More

Hotel's Favorite
Reviewed December 28, 2017

Great location, great people, great hotel, clean, great price. I come to extended stay on a regular bases for either a simple getaway or whatever. Staff are always the best and very friendly and have the greatest sense of humor!More

Review collected in partnership with Extended Stay
Thank Latacha E
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54Responded December 29, 2017

Latacha, we appreciate your loyalty towards our brand and are glad to welcome you to Extended Stay America. Our primary focus is providing guests with a memorable experience, so we are delighted that you consider us your home. It is also great to read you...More

Reviewed January 16, 2018

I stayed there for a night, a cold night. First I felt very cold at bed, but could not find a way to make the AC operating properly. (it was late, so there was no customer service available at the office/front desk). The bed set...More

Thank Xiaojia H
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54Responded January 17, 2018

We apologize for the issue you had with the comfort of your bedding and with the HVAC unit. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues...More

Reviewed December 4, 2017

Let me start by saying I’m a former road warrior...I’ve stayed in hundreds of hotels. This was one of the worst experiences I’ve had. Stayed here because of price quoted, location and because it had a kitchen. Here are the issues we encountered: 1. Was...More

Review collected in partnership with Extended Stay
Thank tracyk20
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54Responded December 6, 2017

Thank you for your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Your comments will be shared with the appropriate team members, so we can take...More

Reviewed November 17, 2017

The check in process was quick as I arrived late and was the only one there. There were questionable characters loitering about. The elevator was old and language coming out of some of the rooms was profane. The room itself was in working order, but...More

Review collected in partnership with Extended Stay
Thank tedg378
Response from 00esa, Manager at Extended Stay America - Durham - Research Triangle Park - Hwy 54Responded November 18, 2017

We are so sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. We appreciate you sharing details so we can take steps to prevent these issues...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$64 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$64 - $127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (9)
Room & Suite (15)
Dining (2)
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Room Tips
"Be sure to know the hotel facility (not too old fashioned) before you go."
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"Kitchen utensils are only provided upon request, even when you book a room with a kitchen."
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"Not to expensive and friendly. Love being able to grab a coeefe before heading out."
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"- Beware of misleading (biased?) reviewers and do your homework before you book any hotel. - Choose a room..."
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