We were pleased with our stay at the Sanderling Resort. Ashley & Nancy at the front desk were absolutely wonderful! They both represent Sanderling very well and should be acknowledged for their greatness! This resort was clean and had good energy. God willing, we will definitely be staying again!
My husband and I had not traveled anywhere in over six months and we were so happy with our experience at Sanderling. We are seniors and safety was very important to us. The resort went out of its way to make sure that every caution was put in place. There was no one in our room the night before we arrived. All the staff wore masks and were kind and attentive. It seemed to us that only about half of the rooms were actually occupied during the four nights we were there. So we were able to completely relax and enjoy our ocean view. We were on the third floor and although no one was available to help us with our bags, the elevator was always available and we never had to share it with anyone. We only ate in the restaurant once and the rest of the time we carried our food to our rooms. We left our trash outside our door and it was swiftly removed. It was a magic time to be at the beach, few folks outside and all was well. We highly recommend it during these difficult days.…
Loved my massage! I was able to walk to my appointment from my room at the Sanderling even though parking was available.The staff was professional and the accommodations/atmosphere was very inviting. I will definitely book again!
Everything was great for our visit. Sanderling Resort reservations were great in making our reservation and many changes on our reservation, hotel was very clean, at the beach, we loved our big room and customer service was amazing. My daughter left her favorite stuff animal in our room after we checked out and she was very upset when we got back home. One amazing lady-housekeeper (sorry but I forgot her name) found it, Ashley and Shenry (amazing customer service) shipped it our way. Shenry knew that it was my daughter's stuff animal but she was so professional when she asked me to describe it. I was very pleased with everything and all customer service there. We want to want to be back there.
The room did not live up to standards of the major chain hotels. The only positive thing I can say about it is this: it had a great shower. I would give the hotel three stars but the restaurant and service at the restaurant could not have been better—definitely five star. It is worth a composite four stars based on the quality of the food and service at the restaurant. One other comment. The lighting outside is abysmal. I was told the city does not allow street lights. Even so it should be possible to walk to your car after dark without a flashlight. When I first arrived after dark I couldn’t read any of the signs and needed to shine my head lights on the signs to find the check in building.
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