I haven’t wasted this much money in a long time. After a $180 food bill we moved to the bar. The bartender was pathetic. After waiting patiently then finally asking for a simple bottle of beer the guy still wanted us to wait while he furiously fixed drinks for the diners. We drove 2 miles south and found a great place that was fairly priced. Never ever going here again. Pathetic service is a 1 strike and you’re out for us.
I have never been to the Outer Banks and I finally was able to go and stay at the Sanderling Resort. We had a junior suite with a sound view and it was fabulous! There was plenty of space with a table, sofa bed and a fireplace. The bathroom was luxurious and very spacious. The private beach was so nice. There were beach chairs and umbrellas set up for the guests to enjoy. I loved the fact that there was a family pool and an adult only pool which was nice and quiet. The front desk managers Sierra and Matthew did a great job making sure that we had everything we needed. Dalen was our favorite bell hop. So nice and gracious. Overall a peaceful and relaxing getaway that was well worth it. We will definitely be coming back!
This is our first trip to the Outer Banks and I have read about 5 star The Sanderling resort in several travel mags/articles over the years. We traveled here in the off season for 3 nights and our rate was around $250/nt. It is a lovely property with a very kind staff in North Duck..........just not quite a 5 for me based on other 5 star resorts we have stayed in over the years. Upon arrival we made our way up 3 small flights of stairs with luggage (no ramp in front) and hands full of stuff (probably should have left our things in the car and determined where we would be) because the resort is large with several different buildings. Once in the lobby there were 2 kind team members at the front desk with only one guest at the desk. I would have hoped one of them might have noticed us arriving and making our way up the steps to offer assistance and at the least just opened the door. We were placed in a King deluxe garden/pool view South building which is what I booked. I nicely requested an upgrade to an oceanview which they indicated it would be an up charge. When I respectfully asked for a complimentary upgrade, the lovely desk team member indicated they were booked. There were literally 25 cars in the entire lot? They did give us 2 nice aluminum refillable water bottles at check in. I would have preferred a comp upgrade honestly and I have about 12 of these bottles at home. Tip in the off season in the OBX, many restaurants are closed for the season, and only one resort restaurant was open for the off season here, Lifesaving station........good meal , slow service, and pricey which you would expect at a resort. Another 4 star not 5 issue was still no room cleaning offered "due to Covid". However, no mask requirement at this property? Cleaning was probably a staffing and cost issue I assume. I stayed at a basic Hampton Inn in Wilmington 2 weeks ago and even they were offering daily cleaning service. They did indicate we could come to the front desk and get extra towels and toiletries as needed. Lastly, you can tell this is their off season as our frig and TV were unplugged in the room so upon arrival I had to maneuver behind the credenza to plug these in and wait several hours to chill the wine I brought. The room and property are very clean overall and it was very quiet for a goods night rest. Bed was comfy also. I would return to The Sanderling next year but probably not pay over the $250 rate based on our experience.…
Went to Sanderling in AUG 2021, and despite being shorthanded, the stay was great. All of the activities one needs were available, with the exception of dining options which closed at 9pm, and that is the only reason for four stars and not five stars. Resort was clean, staff maintained mask protocol and the resorts was lovely. Hope to be back next year.
My husband and I spent our honeymoon at the Sanderling and have continued to celebrate the special anniversary years there, this year was our 28th. Not a special year in general but, we decided to celebrate it in a special way none the less. It continues to that special place on the outer banks. Everything was perfect(by realistic standards) and the staff was outstanding. In this time of COVID with everyone short staffed, you didn’t see anyone there unhappy and completed their shifts seamlessly. This was the key to the magical celebration! Gina and Glenn B.