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Holiday Inn Express Hotel & Suites Dillsboro

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Holiday Inn Express Hotel & Suites Dillsboro
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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Clearwater, Florida
Level Contributor
699 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This was the second time that I stayed here. Hotel was clean and the front desk staff was very friendly and helpful. Breakfast was good and free. WiFi worked good. Room was clean. It was very quiet at night. I would stay here again if back in the area.

Helpful?
Thank Mark0076
Woodstock, Georgia
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Arrived an hour early and they let us check in. Very friendly and helpful front desk staff. Clean room typical of this chain. After shopping and lunch we decided to swim. Good clean easy access pool but very cold water. We had to get out after awhile because 2 of us got toe craps due to chill. No problem we... More 

Helpful?
Thank anchored34
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thanks for sharing your experience! After reviewing your feedback we will have our maintenance engineer take a look at our pool and hot tub regarding the temperature. We follow health department guidelines precisely but will check to see if there is anything off about it. Thank you for mentioning it so that we can followup! - Megan O, GM More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

A wonderful experience. The staff was very accommodating when we needed a room late at night. The room was very clean, the breakfast area was well maintained and staffed with helpful and polite staff. On checkout, the staff provide area events and places of interest. A pleasant and refreshing experience.

Helpful?
Thank Eric J
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thank you for sharing your wonderful experience with us! - Megan O, GM More 

Atlanta, Ga.
Level Contributor
171 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the Holiday Inn Express specifically because it was directly across the street from Harrah's casino. We easily were able to walk to the casino and back with no problem. Upon entering the hotel we were created by friendly staff who had our reservations ready. The room was clean and comfortable. The beds were well appointed with soft... More 

Helpful?
Thank Leslieonthego
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thanks for the great review! Our close proximity to Harrah's Cherokee Casino and all other activities in Western North Carolina make us an ideal stop for adventure. - Megan O, GM More 

Lawton, Oklahoma
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the HIE in Dillsboro on a recent business trip to the area. Upon my arrival the staff were friendly and helpful. I had an issue with my room the tub drained very slowly, the staff took care of the issue promptly and offered additional points for the inconvenience. The only issue beyond the staff's control was the... More 

Helpful?
Thank Wolftx121
Homosassa, Florida
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 12, 2016

I rarely leave a less than positive feedback. That being said I was disappointed with my stay. Made my reservation weeks in advance, a couple of days before our stay I received an email from HIE which asked my preference in rooms. The only request I made at that time was to be away from the elevator. The morning of... More 

Helpful?
Thank tannedon
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

I'm so sorry to hear that you did not absolutely love your recent stay with us. Unfortunately we can never guarantee room placement requests. The very first thing we do the morning of arrival is check all requests and do our best to accommodate any preferences that are mentioned. There are times when we are unable to meet those requests... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016 via mobile

Top notch, clean, convenient and friendly, accomodating staff. Nothing bad at this place. Stay & enjoy the local restaurants in Sylva. Located close to Cherokee, Bryson City and surrounding parks/forests & attractions. I could go on, but staying is believing…

Helpful?
Thank willieksc
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thank you for the amazing review! We hope that we really stand out. It is always our goal to radiate hospitality. We appreciate your wonderful review and hope you will join us again soon! - Megan O, GM More 

Lewes, Delaware
Level Contributor
101 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed July 1, 2016

Pricey for what was offered ($190). lighting bad, especially bathroom; minimal amenities; noisy a/c; coffee maker; free continental breakfast avail in lobby; no restaurant or bar. Very pleasant staff; clean but not special.

Helpful?
Thank Bobbi G
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

Thank you for taking the time to review our property. We always strive for an amazing guest experience - being called "average Holiday Inn Express" is very disappointing! I do appreciate your feedback. Holiday Inn properties do have restaurants/bars within the hotel. Holiday Inn Express hotels do not. We do have a marketplace with a variety of beer and wine... More 

Laurens, South Carolina
1 review
1 of 5 stars Reviewed June 30, 2016 via mobile

Very unpleasant stay ,because we felt like we were sterio type, because we were black. The hotel asked us for a 100.00 deposit after we had already paid online for the room. The hotel told us we could not get our 100.00 back until they inspect our room in case we stole the tv are towels.

Helpful?
Thank Cenns P
Mgr_HIXSylva, General Manager at Holiday Inn Express Hotel & Suites Dillsboro, responded to this review

I'm so sorry to hear that you felt insulted by our request for a $100.00 cash deposit if you did not have a credit/debit card upon arrival. The way that third party reservations work is you pay them, we get payment from them. If you were to rent movies, buy items from our marketplace, or smoke in the room we... More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

Nice hotel, very clean and comfortable. Breakfast was very good except for the "gravy". Try the cinnamon buns! Aaron at the front desk was extremely friendly and helpful. My one and only complaint is that while this is a very nice property and convenient to several things, it's not next door to the casino or NOC or Western therefore, it... More 

Helpful?
1 Thank bluegrassblake
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Dillsboro

Address: 26 Rufus Robinson Road, Dillsboro, NC 28725
Location: United States > North Carolina > North Carolina Mountains > Jackson County > Dillsboro
Price Range: $128 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dillsboro 2.5*
Number of rooms: 67
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Also Known As:
Holiday Inn Express Hotel And Suites Dillsboro
Holiday Inn Express Dillsboro
Holiday Inn Dillsboro
Dillsboro Holiday Inn
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