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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,107 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
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Showing 1,103: English reviews
monroe, United States
1 review
5 of 5 stars Reviewed November 2, 2015

It was awesome. Everything was great. The food was wonderful. The evening social was a hit. The breakfast was great. I truly enjoyed my room and the shuttle service. Everyone was so friendly and helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cynthia C
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So glad you had such a great time with us. Safe travels, Alan More 

Mumbai (Bombay), India
Level Contributor
139 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
3 of 5 stars Reviewed October 30, 2015

The Embassy Suites is one of a number of conference venues/ hotels on the north eastern edge of Charlotte. It's a very large, older style hotel that seems to cater to large groups. Located on the edge of a freeway and surrounded by building sites, similar hotels and car lots it's difficult to feel positive about the location (unless of... More 

Helpful?
1 Thank lucy u
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review. We do have multiple car dealerships close to our hotel along with the Charlotte Motor Speedway just down the road. We are in the heart of NASCAR so it does seem fitting to have cars all around us. On a different note, we do have the Rocky River Golf Course right next door to us... More 

Schuyler, United States
1 review
4 of 5 stars Reviewed October 27, 2015

Great hotel loved my stay here. Food was great rooms were well keep and very comfortable. Nice location close to where the I needed to be. Enjoyed the hospitality shown to my wife and I. This was our first stay in an Embassy suites hotel in several years and was pleasantly surprised in all of the extra things that were... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Joel C
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for trying us out during your time in Concord. Glad that we exceeded your expectations. That is what we like to do. Safe travels, Alan More 

Roxboro, United States
1 review
5 of 5 stars Reviewed October 26, 2015

I have stayed at this Embassy suites several times for a work conference. The suite is always clean and welcoming. All of the employees I encountered were wonderful and very helpful! No issues this stay, I will be back!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Meredith G
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Fabulous! Having a repeat guest say such nice things means a lot to us. Thank you for being such a loyal guest. See you on your next visit to Concord. Safe travels, Alan More 

Fords, United States
1 review
5 of 5 stars Reviewed October 26, 2015

Clean, nice suites , friendly, nice facilities, near everything you can want...free hot breakfast and Dog Friendly.. A MUST STAY if you are in the area especially if you are a Hilton Honors memeber !!!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Theresa S
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

I am glad that we were the hotel for you and your family. We consider your pets as much a part of the family as you do. So glad that you all had a wonderful time with us. Safe travels, Alan More 

Atlanta, Georgia
Level Contributor
269 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed October 23, 2015

Arrived late on a Thursday night after a 14 hour day of work and haven just driven about 250 miles, I was tired to say the least... After finally finding a parking spot (there must be a classic car show at the speedway, tons of beautiful classics in the parking lot) I was promptly greeted by about 3 or 4... More 

Helpful?
Thank CarolinaBlue73
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your survey. Sorry about the less than professional experience you received from the Front Desk staff. We like to have fun but that should never be at the expense of our guests. And thank you for being honest and identifying a billing error. You are right. The first thing said from my staff should have been thank... More 

Boca Raton, United States
1 review
5 of 5 stars Reviewed October 23, 2015

*** Very good hotel with a great breakfast.*** Helpful Staff.*** Great location near the Concord Mills Mall.**** Very Kid friendly.***** Really Recommend and will probable stay again.*** Good for Family vacation.*****

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Vitor B
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review and choosing to stay with us. We are the hotel for so many different people and reasons. We certainly have many families stay with us for vacation reasons. There is so much to see and do in this immediate area. Safe travels, Alan More 

Trinity, United States
1 review
5 of 5 stars Reviewed October 22, 2015

We felt like royalty! From the time that we walked in the door to the time we left. The staff was warm and welcoming - courteous and made us feel so much like family! It was my first time staying at an Embassy - I think I'm ruined for any other company.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rodney C
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us and we are glad to hear that we have made you a loyal guest of Embassy Suites. I hope that you signed up for our HHonors program so you can start earning points for all your stays. See you again soon. Safe travels, Alan More 

CHARLOTTE, United States
1 review
5 of 5 stars Reviewed October 21, 2015

We loved the room. My daughter said she felt like a queen in a room that large. The convention center being in the hotel was a huge plus. We didn't have to leave the hotel and still attended the TFCON. We enjoyed dinner in the restaurant as well as drinks and karaoke in the bar that night. Got to make... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Anna D
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

I missed the Transformers Convention but saw lots of pictures taken by my staff. Everyone had a great time. The costumes were amazing! Glad you and your family enjoyed staying with us. Hope to see you again in 2017! Safe travels, Alan More 

Terre Haute, United States
1 review
3 of 5 stars Reviewed October 20, 2015

The hotle is very nice looking. They didn't pay attention to the small things that count. The interent didn't work the fifge door would not shut, the snack machine was broken and so was a lamp. Not things you would expect at such a high rate.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Morgan C
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So sorry about the missed details. I hope that the staff was quick to respond to your items that needed fixing. The snack machine and internet was out of our control but the other items you mentioned should have been addressed before you checked into the suite. We are not perfect but we can certainly do better. Thank you for... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Location: United States > North Carolina > Concord
Price Range: $154 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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