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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,152 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
Stafford, Virginia
Reviewed March 28, 2016

The staff, service, and stay was exceptional! The reception was great for kids and adults. There was always something to do and different areas of the hotel to visit. The entire trip could've been spent in the building. Next time I'm spending time in the spa!

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Helpful?
Thank 254shakerac
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased that you enjoyed your stay with us. We hope that you come back to stay with us in the future. And perhaps you will have a chance to enjoy our spa during your next visit! Safe Travels, Amber

Southampton, Pennsylvania, United States
Reviewed March 28, 2016

Beautiful hotel. Rooms were of great size (2 room suite). checked in immediately with friendly staff. They offered evening reception of 2 drinks per legal guest, with light snacks and my son could attend and receive a free soda. Each morning we enjoyed a nice hot complimentary breakfast buffet. You had much to choose from including your create your own...

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Helpful?
Thank Jennifer A
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It sure sounds like you and your family got the most out of your trip, which is outstanding. We could not be any happier hearing that you enjoyed our breakfast, reception, pool, fitness center, etc.! We also wanted to thank you for being a Hilton Honors member with. We hope that you come back to...

Ontario, Canada
Reviewed March 27, 2016

Pretty reasonable price for the quality of room. Sitting area with separate bedroom. Breakfast included, free drink and snacks in evening. Was busy at times. Quality restaurant right in the hotel. Conveniently located off the highway close to big mall and speedway.

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Helpful?
Thank BKPerl
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad you decided to stay with us and found your stay to be convenient and reasonable! We do tend to stay busy throughout the year with a variety of groups and companies attending conferences held at the hotel. Come back and see us when we are somewhat quiet, we would love to have...

Raleigh, North Carolina
Reviewed March 26, 2016

The best service you will find. The entire staff takes pride in making sure your stay is a memorable experience. They are genuine and sincere and take pride in 100% satisfaction. The entire staff from Bellman to the friendly counter agents they represent service at its best. They don't forget who you are and greet you by name. they are...

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Helpful?
Thank Darryl S
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! The fact that our staff made a positive impression on you is great feedback, thank you for the compliments. Our staff is certainly dedicated to ensuring our guests are well taken care of, and we do take pride in that. We are happy that you enjoyed your stay! Please come back and see us, we...

Centreville, Virginia
Reviewed March 24, 2016

My experience at this hotel was excellent! We were able to park near the front door. The décor of the lobby when you first walk in is bright and pleasant. "First impressions are lasting ones". The staff at the reception desk were professional and very attentive. My sleeping accommodations were great. Very pleasant. The Manager's Reception and Complimentary Breakfast to...

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Helpful?
Thank shercarper
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are pleased to know that we made a great first impression on you and your stay! The manager's reception and breakfast are just a couple of things that set us apart from other hotels, and we are happy that you enjoyed them so much. Come back and stay with us again soon! Safe Travels,...

Goldsboro, North Carolina
Reviewed March 23, 2016

I highly recommend this hotel. Very clean, beautiful atmosphere and has everything including a spa, we would come back again, complementary breakfast drinks early evening before dinner and all included in the price

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Helpful?
Thank Dolores H
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are happy that you enjoyed the clean, beautiful atmosphere of the hotel. That is the type of atmosphere we hope to capture for all of our guests. Check out the spa next time you are in the area! Safe Travels, Amber

Reviewed March 23, 2016

This is an Embassy Suites that is way above average-you could stay in the hotel for days and be happy-the restaurant bar in the hotel is very good, starbucks, relaxing patio, golf course out your window. The Rocky River Golf Clubhouse is less than a mile away-I waked over to check it out (be careful if you do this -you...

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Helpful?
Thank Dennis K
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It certainly puts a smile on our face to know that guests enjoy every aspect the hotel has to offer. We want to make sure you feel comfortable and relaxed just staying in. It's nice to know that you managed to walk to the Rocky River Golf Clubhouse safely along Bruton Smith Boulevard. Next time...

Charlotte, United States
Reviewed March 22, 2016

I love this hotel. I have been staying in CLT for a while and it is one of my favorites. One thing I don't like about all of the Embassy suites is the fake trees they put at every level of the hotel. It looks very cheesy to me and it gets on my nerves to see such a nice...

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Helpful?
Thank Carla H
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are happy to hear that you choose us as your stay destination when you visit Charlotte. That is disappointing to hear that the artificial trees in the hotel are displeasing to the eye. We take pride in our hotel appearance and we will pass this information along to our managers to ensure that your...

Bryson City, United States
Reviewed March 21, 2016

I will be staying at this hotel in the future. They have an excellent atmosphere with an outstanding hot breakfast. The manager's reception every evening was a nice way to end a busy day. The rooms are spacious and very clean.

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Helpful?
Thank Brandon S
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you of your review! We strive to keep our guests coming back, and we are pleased to know that you will be staying with us in the future. We are happy to hear that you enjoyed your accommodations as well as our few amenities, including the hot breakfast and managers reception. Come back and see us soon! Safe Travels,...

Reviewed March 20, 2016 via mobile

We were here for two nights for a dance competition. Our suite was clean and spacious . I do wish the beds were queen. The pull out couch wasn't that comfortable but was nice to have. The breakfast, and cocktail hour was awesome ! It was also great to have the room in the convention center and a great location...

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Helpful?
Thank Sandsjg
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is disappointing to hear that the pull out couch in the suite was uncomfortable for you, although it is a nice addition to your accommodations. We are happy to know that you enjoyed our breakfast and cocktail hour. We hope that you decide to stay with us again some time in the future. Thank...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Location: United States > North Carolina > Concord
Price Range: $113 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travelers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It's a big hotel, so pick a lower floor and take the stairs if you don't want to wait for the elevator.”
 of 5 bubbles 861trishs, 2 weeks ago | Read review
“I've stayed all over this hotel and haven't found a room yet that wasn't great.”
 of 5 bubbles kevnles2010, 4 weeks ago | Read review
“All very quiet. Higher floors might cut down on noise from the breakfast area since it's in the atrium.”
 of 5 bubbles orreo5859, 4 weeks ago | Read review
“Ask for a KING room If not, you may get a room with just double beds...very comfortable BUT also very small for two.”
 of 5 bubbles Comanchero26, 5 weeks ago | Read review
“Fifth floor carpet is dirty and stained”
 of 5 bubbles braffaele67, Nov 1, 2016 | Read review
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