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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,230 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
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Showing 1,224: English reviews
Virginia
Reviewed July 4, 2016

The hotel was easy to find on the interstate. It is extremely close to Concord Mills, Charlotte Speedway, restaurants, and gas stations. The entire area appears relatively new and very well maintained. We felt safe, and I did not fear anyone tampering with my car at night. The breakfast served at Embassy Suites is always amazing. We love it!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tammyscubadiver
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad to hear that you enjoyed your stay with us and also had a great time at the concert! Maybe during your next stay, you will have time to maybe give the Rocky River Golf Course that is attached to the hotel! We look forward to seeing you on your next visit! Safe...

Apex, NC, United States
Reviewed July 3, 2016

Amenities and Staff Far exceeded expectations. In general I am eager to get home from a hotel stay...I could have extended my staycation a week and been thrilled! Do not hesitate to book this hotel for personal and business needs!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Erika G
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Also, thank you so much for the recommendation to others to come stay and enjoy our hotel as much as you did. We hope on your next visit with us you will be able to stay longer! We look forward to seeing you again! Safe Travels. Kristen M.

Rocky Mount, North Carolina
Reviewed July 1, 2016

This was an overnite business trip but the hotel made it feel like a getaway. The King bed was soft and fluffy. As were the towels! The suite was spacious and clean. We had a few beers during the "happy" hour out on the patio. Then we just opted to go to the room and relax. We ordered room service...

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Helpful?
Thank Jamanda1
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! The restaurant and chefs will be glad to hear that you enjoyed their service and quality of food! Maybe during your next stay, you will get a chance to try another item on the menu and be just as satisfied. We look forward to seeing you on your next visit with us! Safe Travels. Kristen...

Wilmington, North Carolina
Reviewed July 1, 2016

This was a quick stay and great choice for our family. This hotel lived up to the quality of the Embassy Suites name. The children loved the pool. Next time our stay will be much longer. Wonderful experience

Review collected in partnership with Embassy Suites Hotels
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Thank 351nakiab
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It's so glad to hear that you enjoyed your stay here at our hotel! I hope on your next, longer, visit that you are able to enjoy the Spa Botanica or even enjoy some local attractions Concord, NC has to offer! We look forward to seeing you again soon! Safe Travels. Kristen M.

Park City UT
Reviewed June 30, 2016

This is my first time staying at this property. It is very clean and the staff are excellent. The breakfast is served buffet style unless you need an omlet or cooked to order breakfast. The pros to this approach is you do not have to wait on a long line to get french toast and bacon, the cons are that...

Review collected in partnership with Embassy Suites Hotels
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Thank jamesrI9315SW
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for choosing to stay with us. I will pass along your comments about the buffet breakfast items. They do get changed out regularly through the breakfast hours. The goal is to have everything fresh and tasty at all times. Safe travels, Alan

Ocean Isle Beach, United States
Reviewed June 28, 2016

We got in late on a Saturday night and the hotel was immaculate and smelled great! Whitney checked me in and was extremely helpful and gracious. Breakfast the next morning was delicious and I'm going back in two weeks!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David H
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad to hear that Whitney made your check in experience great! She is one of our newest employees and is doing great! I have let the Front Office Manager know about your experience with Whitney! We look forward to seeing you again on your upcoming visit! Safe Travels. Kristen M.

Tampa, Florida
Reviewed June 27, 2016

I love Embassy Suites and this location did not let me down. It is close to alot of food and an outlet mall. The golf course if not exactly on the property as I though but it is close. The only complaint I have is the restaurant that is located on site. I ordered several items form there specifically wings...

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Helpful?
Thank nubiangoddess1016
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! I will pass along to the restaurant manager your comments about the restaurant food quality. Our manager's reception drink limit is 2 due to the Cabarrus County law for alcoholic beverages. The county law in Cary is different. Thank you so much for your continued loyalty and we hope to see you again on another...

Bowie, United States
Reviewed June 27, 2016

The acomodations were excellent; ellegant, clean and spacious. From the front door, to registration, to housekeepers all were excellent and friendly. The breakfast buffet was tops. Fresh and with such a variety of items to satisfy everyone.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Betty T
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad to hear that you enjoyed your stay with us! We look forward to seeing again on another visit and provide you with the same great experience! Safe Travels! Kristen M.

Church Hill, United States
Reviewed June 27, 2016

Excellent, professional assistance at Embassy Suites - rooms are large and very clean; we're never disappointed when we stay at Embassy Suites. The location of this Embassy Suites was near the concert venue we were attending, and shopping next day; family was very pleased with everything.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Wanda L
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So happy to see that you love Embassy Suites and our hotel. For concerts at the PNC venue, nothing beats our location. Throw in all the extras we offer with the full 2 room suite, evening reception, and full breakfast all included, why stay anywhere else? Safe travels, Alan

Reviewed June 24, 2016

I recently stayed for two nights at the Embassy Suites in Concord with my dad and my 3 brothers. Upon arrival, I realized that I had screwed up the original booking (I booked a 2-room suite, but actually needed a 3-room suite to keep from being on top of one another - one of the rooms is the living room...

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Helpful?
Thank Steve S
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Wonderful to see that you received such great guest service. Thank you for sharing and, especially, thank you for talking about the Rocky River Golf Course. It really is a championship course and we are luck to be right next door. Safe travels, Alan

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Location: United States > North Carolina > Concord
Price Range: $143 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Family Hotel in Concord
#2 Business Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travelers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You want a high room in the back facing the golf courses and lake.”
 of 5 bubbles grantp, 1 week ago | Read review
“higher floors are quieter”
 of 5 bubbles BeckyD648, 4 weeks ago | Read review
“I had a room on a high floor, away from the elevator, and it was very quiet.”
 of 5 bubbles MK_dogdad, Feb 8, 2017 | Read review
“7th. floor and up I would recommend, also a room with a balcony .”
 of 5 bubbles 357debrac, Jan 28, 2017 | Read review
“I choose a room on the North side of the building, it overlooks the golf course!”
 of 5 bubbles J3832IJgarya, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question