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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,041 Reviews from our TripAdvisor Community

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Showing 1,037: English reviews
Pittsburgh
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Service is top notch at this hotel! I was there for a conference and every employee I encountered was friendly, polite, welcoming and helpful. The room was large, clean and very comfortable. Great stay - I highly recommend this property!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank pensfan92
Charleston, sc
1 review
5 of 5 stars Reviewed 2 days ago NEW

Visited for two consecutive nights of concerts. The location was perfect, Uber drivers were readily available and friendly, the hotel amenities were many...breakfast, evening reception, spa, pool, restaurant, coffee shop. Clean, generous rooms.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jessica F
California
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Great hotel as always. Embassy is my #1 hotel to stay because of the many free amenities, so I like to compare the hotels in different states. The employees were very courteous, helpful, and went out of their way to make sure that my stay was a pleasant one. I was disappointed that the inside store closed by 9pm, and... More 

Helpful?
Thank Travelwithkids5
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

So glad to see that our staff really made a difference for you. There are many Embassy Suites but no other hotel has our staff! They are what make us great. Safe travels, Alan More 

Hendersonville, North Carolina
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful hotel in a convenient Concord location. Close to Concord Mills, the speedway, several chain restaurants, and not a bad drive to downtown Charlotte. Breakfast was great with lots of variety. Evening reception was good. My only complaint is that there was some negativity shown by staff regarding my having booked through a third party. If hotels are going to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank wncmtngrl
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are glad to hear you were able to enjoy our complimentary cook-to-order breakfast during your stay. I do understand where you are coming from in regards to the customer service you received during your stay. I will make sure the Front Office manager is aware of your situation so she can speak with the... More 

Bells, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was the best Embassy Suites experience EVER!!! The staff on every corner was exceptional! I would definitely recommend this hotel for any type of business meetings you might have becausebtheybare well equipped to handle it all!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 100sjv
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so happy to hear that you had a wonderful time during your stay with us! We do hope that you are able to visit us again and maybe next time it could be for a leisure stay instead of a business trip! Safe Travels. Kristen M. More 

Holly Springs, North Carolina
Level Contributor
157 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Beautiful, Modern, hotel with Atrium. They offer the standard Embassy Suites amenities, like the Managers Reception, and Cooked to order Breakfast. Good beds and sleep quality, except for the fold out. The location is convenient to major roads, Concord Mills, and Charlotte Motor Speedway. I do have a few concerns about the service. The hotel has a Convention Center attached,... More 

Helpful?
Thank AndyMc65
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review and choosing to stay with us. Your concerns have been shared with the appropriate departments. The staffing increases needed for breakfast is something that can easily be corrected. The ADA parking spaces do met the federal requirements but we will gladly look at options to best meet the needs of all our guests. Thank you... More 

Norcross, Georgia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

the best quality hotel friendly staff beautiful suites amazing comfortable bed and pillows beautiful scenery full breakfast ,Starbucks on board what more could you ask for it was worth every penny i would use this hotel again the staff treated me with royalty the driver took me where i needed to go and i discover that right on the script... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 19frankies
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is great to hear that you enjoyed your recent stay with us! We are lucky enough to be in close proximity to many restaurants in the area and close to the Concord Mills Mall with a movie theater and aquarium. We look forward to seeing you again on a future visit! Safe Travels. Kristen... More 

Toledo
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel staff friendly. Rooms clean . Excellent food served in restaurant and convention meals. I truly enjoyed the salmon which was tasty and not dry or overcooked. The beef was tender, both steaks and roast. The amenities are available

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 930opalb
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad to hear that you had a wonderful experience with our Rocky River Grill! I will make sure the chefs are aware of your wonderful feedback of the Salmon and Steaks. We look forward to seeing you again on your next visit with us! Safe Travels. Kristen M. More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This ES is located next to Charlotte Motor Speedway, Hendrick Motorsports, Concord Mills, Bass Pro, and numerous great restaurants. The ES staff made us feel welcome at check in. The room was great as always and the breakfast was excellent. They offer a managers social every week day at 5:00 PM. On our next trip we will take advantage of... More 

Helpful?
Thank Blmil137
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Also, thank you for your great description of our hotel for potential guests to read. On your next visit, when you go to the Rocky River Golf Course, make sure they know you are a guest of the hotel and you are supposed to receive a discounted rate. We look forward to seeing you in... More 

Angier, North Carolina
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

We went to Charlotte for a concert and mini get-away. The hotel was so clean, comfortable and had a nice golf course, spa and restaurant. The employees were great. GREAT location! We loved it. Hilton never disappoints!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank redneckmom1
embassyconcord, Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Summer is the time for concerts here in Charlotte and what a great excuse to have a mini-getaway. Thank you for deciding to stay with us. Come back and enjoy our hotel for any reason! Safe travels, Alan More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Location: United States > North Carolina > Concord
Price Range: $136 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Family Hotel in Concord
#2 Business Hotel in Concord
#3 Romantic Hotel in Concord
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