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Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

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Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
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1,190 Reviews from our TripAdvisor Community

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Showing 1,184: English reviews
Raleigh, North Carolina
Reviewed 4 days ago NEW

I stay here often as it is a very good location for getting to both ends of the city via I-485 and the hotel has a lot of meeting space as well as usual Embassy upgrades (Evening drinks and breakfast included). Also a little secret is there is a greenway path right off the west overflow parking lot behind the...

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Helpful?
Thank 118neila
Minneapolis, Minnesota
HOTEL’S FAVORITE REVIEW
Reviewed November 21, 2016

My husband and I stayed here for a conference and had a really great time. The breakfast service for guests far exceeds my experience at most chain hotels. The room we stayed in was clean and spacious. The banquet and presentation rooms were perfect for our group and the coffee service kept up with everyone very well. I cannot say...

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Helpful?
Thank Trish S
About Hotel's Favorite Review
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay with us during your conference! We do hope that you will be able to return for a non-conference stay and be able to enjoy even more and explore! Safe Travels. Kristen M.

Concord, United States
Reviewed 5 days ago NEW

I first stayed at this property during opening week in 2007 and can tell you that the management and staff have continued to operate with the quality that was exhibited in that first week. Remarkable group of dedciated folks and a well-maintained property. Kudos to the GM!

Review collected in partnership with Embassy Suites Hotels
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Thank 300jayf
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are delighted to hear that you have once again had a great stay at our property. This year we celebrated our ten year anniversary and take great pride in our property and the service that we strive to provide to each and every guest. It is nice to hear that our hard work is...

Clearfield, United States
Reviewed 6 days ago NEW

I have stayed at this location multiple times. Anytime I travel to the Charlotte area, I stay at this Embassy Suites. The rooms are nice and comfortable. The staff is extremely helpful and nice. They have the best breakfast around. Anita is the cook in the morning and she is amazing. It is very clean and beautiful, the lobby atrium...

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Thank J3832IJgarya
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! Wow, we love to hear that we have once again made such a great impression on a guest. We work hard to assure that all guest have the experience that it appears that you have had and it is wonderful to hear that our hard work has paid off. We will pass your review on...

Salt Rock, West Virginia
Reviewed 1 week ago

Was a very nice stay and I enjoyed it very much, this is the 2nd stay. I would recommend it if you have the need to stay in the area. Close to shopping and restaurants. Great location staff was very helpful

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Thank darrelle2015
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We love to hear from a repeat guest that they once again had a wonderful stay at our property. We hope that next time you have the opportunity to stay with us you might try our restaurant on property for a great dining experience. We look forward to seeing you in the future. Safe Travels,...

Reviewed 1 week ago via mobile

Wonderful property with full range of amenities. Suite double is large and comfortable. Great nights sleep on the just right mattress. Breakfast was one of the best hotel breakfasts. There is a full selection of foods plus omelets.

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Helpful?
Thank H4660TPrichardm
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are very pleased that we were able to provide you with a great nights rest on one of our new mattresses. We love to hear that you truly enjoyed our omelet station and buffet hot breakfast. Thank you for such a glowing review and we look forward to your visits in the future. Safe...

New Hope, Pennsylvania
Reviewed 1 week ago

I hate giving good reviews of hotels because then they're hard to book, but this Embassy is the one to stay at in the Speedway area of Charlotte. This one is really nice with good food, a nice Managers happy hour, and comfortable rooms. Close to everything except it's not uptown.

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Helpful?
Thank jsmac8218
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How delightful it is to hear that we once again have a very satisfied guest. We are so happy to hear that we were able to make your time away from home so comfortable. We hope you had the opportunity to take advantage of some shopping in the wonderful mall less than a mile from...

Columbia, South Carolina
Reviewed 2 weeks ago

I had to call the housekeeping a couple time for them to clean but they didn't come. Also I paid in cash at the desk for a breakfast card,then at check out they took $15 off my liability fee.They were understanding and helpful in the end though.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Tianna W
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are sorry to hear that you had some difficulty getting your room cleaned; and we will definitely bring this to the attention of our executive housekeeper. We are very happy to hear that they were able to help you out at the front desk and that our guest service representatives were very helpful and...

Michigan, United States
Reviewed 2 weeks ago

My check in was great with Leigh being very friendly and helpful. My room was spacious and clean even though I was not feeling well I felt at home. I enjoyed the Spa and thought the staff was friendly and knowledgeable. Would recommend this hotel to anyone coming to Charlotte or Concord area.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank angelabH2833DT
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How wonderful to hear a shout out for one of our many excellent Guest Service Representatives. It is always nice to hear what we are doing right as well as what we can improve on. We are sorry to hear that you were not feeling well during your stay; but delighted to hear that you...

Davidson, North Carolina
Reviewed 3 weeks ago

This facility is of high quality and a top notch service industry hotel offering. I was extremely pleased with my stay and the suite we had was a huge satisfier with everyone in the wedding party. I will definately recommend this hotel and will be staying here in the future.

Review collected in partnership with Embassy Suites Hotels
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Thank Y9785XGthomasr
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How nice that you were able to enjoy our property for your wedding activities. We are so pleased to hear that you and the others in the wedding party enjoyed their accommodations and it helped to make this wonderful event a success. We hope that you get the opportunity to stay with us in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Location: United States > North Carolina > Concord
Price Range: $143 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
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Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
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Questions & Answers

Here's what travelers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travelers.
9 questions
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Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I choose a room on the North side of the building, it overlooks the golf course!”
 of 5 bubbles J3832IJgarya, 6 days ago | Read review
“Choose a room without an adjoining room - I got one of these at first and the noise from the other room was unbearable.”
 of 5 bubbles JetsetNick, 3 weeks ago | Read review
“Can't really recommend a good room my room did not have any scenery, I was looking at an electrical box from my room (318)”
 of 5 bubbles ebpinner, Dec 11, 2016 | Read review
“It's a big hotel, so pick a lower floor and take the stairs if you don't want to wait for the elevator.”
 of 5 bubbles 861trishs, Nov 21, 2016 | Read review
“I've stayed all over this hotel and haven't found a room yet that wasn't great.”
 of 5 bubbles kevnles2010, Nov 10, 2016 | Read review
5 of 5
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