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Holiday Inn Express Charlotte - Concord / I-85

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Holiday Inn Express Charlotte - Concord \/ I-85
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171 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Charlotte - Concord / I-85
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Showing 166: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 18, 2015 via mobile

This was a quick stop off for my husband and I. We didn't get there until midnight. At 5 in the morning we were sweating profusely. We had the air on 68 but it was so hot. Turned it down to 60 and it worked a little better. At 905 the next morning housekeeping is banging on our door and... More 

Helpful?
2 Thank rowebama
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standard.. We hope you choose to stay with us again, so we can show you our true level of service. More 

Atlanta, Georgia
Level Contributor
145 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed July 15, 2015 via mobile

Let me preface this with... I know things happen. My coworkers have been trying to get me away from being a Marriott junkie for years. My past experience with the Holiday Inn brand is less than stellar, so needless to say I was very hesitant. This hotel from exterior appearance looked to be refreshed and I was hoping that this... More 

Helpful?
1 Thank MisterOXAtl
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Billy G General Manager More 

Atlanta, Georgia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 7, 2015

Had a Jacuzzi Suite and was very clean. Furnished with microwave and refrigerator as well. Location was great for restaurants and a huge shopping mall outlet within a 3 min from the hotel. Make sure to take advantage of the already established discounts in the area with the restaurants.

Helpful?
Thank Rickey G
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback! We hope to see you again in the future. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2015 via mobile

The staff at this otherwise clean and accommodating hotel are outstanding and responsive to the needs of their patrons. I stay here very frequently, and I have yet to wait on staff to arrive at the front desk (a peeve of mine), and any issues with my rooms have been dealt with swiftly and satisfactorily on the few occasions that... More 

Helpful?
Thank Boulengerina
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us More 

Jupiter, Florida
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015 via mobile

i had actually made reservation at this location in error but was pleasantly surprised and actually liked this location better. lots of places to eat in the area and premises very nice and clean and quiet. free breakfast was basic and ok for a quick bite or for kids. I would recommend this and stay here again.

Helpful?
Thank dianabradley41
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! More 

SoBoVa.
Level Contributor
136 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 26, 2015 via mobile

Had a wonderful stay. Our room was clean, found a few things but nothing unbearable. Staff was friendly, especially Richard every time we ventured out he was working, greeting guest and serving them. The reception on the weekdays is awesome, good food from local restaurants and sodas and beer. They provided us with discounts from local restaurants with our key... More 

Helpful?
Thank ques
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2015 via mobile

Traveling on a trip with the family, we found this at the last minute. Everything exceeded our expectations. The room was clean and spacious. Loved having two queen beds, a comfy chair with an ottoman, plenty of storage, and a mini kitchen area. The best free hotel breakfast I've eaten with lots of choices. We were able to hook-up my... More 

Helpful?
1 Thank Susanne E
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. More 

Mount Airy, North Carolina
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 3, 2015

We had a nice two night stay at this hotel. It is conveniently located off Interstate 85 near lots of dining and shopping options, including Concord Mills Mall. It is also quite close to the Charlotte Motor Speedway and a short drive to the UNCC campus. Nothing really wowed us at this hotel but it was quiet, comfortable and clean.... More 

Helpful?
Thank famof5mayberry
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your feedback. We hope to see you again in the future! More 

Youngsville, North Carolina
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 1, 2015

For us the Holiday Inn Express at 85/Speedway was a disappointment. This was mostly due to items within the staff's control. The room itself was close to as advertised and overall pretty good. The exception being the A/C seemed to be either on blowing very cold air or off completely. We didn't find the middle ground and with the bed... More 

Helpful?
Thank Kevin P
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Billy... More 

Brighton, Colorado
1 review
5 of 5 stars Reviewed May 27, 2015

Our visit to Concord was awesome and our hotel stay was exceptional. The staff were friendly and very helpful with information as this was our first visit to the area. The continental breakfast every morning was a great way to start the day. We were there for the race and they made every effort to make it a great experience... More 

Helpful?
Thank Karen5242015
Billy G, General Manager at Holiday Inn Express Charlotte - Concord / I-85, responded to this review

Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Charlotte Concord Area is the closest IHG hotel to the Lowe's Motor Speedway/Concord Mills Mall. We are conveniently located at exit 49 off I-85 and offer free wired and wireless high-speed Internet access in every room. We also have free wireless Internet access in the lobby, great room & meeting rooms. Additional amenities include Express Start Breakfast and free local phone calls. All guest rooms feature refrigerators, microwaves, irons, ironing boards and desks. ... more   less 

Additional Information about Holiday Inn Express Charlotte - Concord / I-85

Address: 7772 Gateway Ln NW, Concord, NC 28027-4418
Location: United States > North Carolina > Concord
Price Range: $115 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Charlotte - Concord / I-85 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Holiday Inn Express Charlotte - Concord / i-85 Hotel Concord
Holiday Inn Concord
Concord Holiday Inn
Hotel Style:
#6 Family Hotel in Concord
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