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All reviews pancake machine shower head was great front desk hi express stayed overnight here dirt track cinnamon rolls texas roadhouse hot and cold items beds were comfortable free breakfast outlet mall within walking distance housekeeping staff upon check water pressure restaurants and shopping
Good location, near mall. Lots of smokers here so even elevators smelled like smoke. I requested hypoallergenic pillows and had down in room. I had to go to desk to get them. Rooms dirty. Carpets had red stains on them. Bathrooms cramped---barely enough room to...More
Date of stay: August 2018
Thank Kimberly F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charlotte - Concord / I-85Responded September 17, 2018
Hello Kimberly F,
Thank you for your stay and for taking the time to leave us feedback. I am sorry you found the hotel's level of cleanliness not up to standards. Along with your observations with the room configuration, your comments have been shared with...More
2nd time staying here. Location is great - you can hop right on I85, near restaurants and shopping. Clean, comfortable, safe, comfortable beds. I had a charge on my account from the market, which was not ours, but they cleared it right off. Front desk...More
The location of this hotel is great - two sit down and two fast food restaurants right across the small side street. Also just across interstate from lots of shopping and so many other restaurants. 1 mile easy drive down the Charlotte Motor Speedway.
Date of stay: July 2018
1 Thank Kathleen M
Response from CourtneyNW, General Manager at Holiday Inn Express Charlotte - Concord / I-85Responded July 31, 2018
Thank you for your feedback regarding your stay! I am glad to hear that you enjoyed the hotels close proximity to the Speedway as well as local restaurants. I apologize for the condition of the room you experienced during your stay. I assure you...More
I made a reservation through Travelocity (big mistake) when it came through immediately on my phone I noticed the date was one day later than I requested. I immediately called the hotel and they said they couldn't change reservations made through Travelocity, I would have...More
Best part was being able to walk to eat dinner. We ate at Jim ‘n’ Nicks (best of 3), Texas Roadhouse, and Cookout (fast food). All 3 are less than a 5-minute walk from the hotel. We also used the 2 treadmills in the small...More
The Holiday Inn Express Hotel & Suites Charlotte Concord Area is the closest IHG hotel to the Charlotte Motor Speedway/Concord Mills Shopping Center. We are conveniently located at exit 49 off I-85 and offer …Morefree wired and wireless high-speed Internet access in every room and public areas. Amenities include Express Start Hot Buffet Breakfast, Marketplace, Fitness Center, Business Center and free local phone calls. All guest rooms feature refrigerators, microwaves, and Keurig coffee makers to make sure you start your day the Readiest. Less
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