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All reviewspancake machinefront deskhi expressstayed overnight heresurrounding restaurantsgreat hoteldirt trackbeds were comfortablehot and cold itemswithin walking distanceoutlet mallhousekeeping staffstaff was friendly and helpfulwater pressureenjoyable staythe breakfast areastayed one night
We booked this place for one night. It was for a Gymnastics meet. Breakfast was good as the beds were comfortable. No problems. It is right down the street from the speedway. Traffic is horrible in This area, So that might be a pain, but...More
Rooms are clean, comfortable, and well appointed with everything you need. Breakfast is fabulous with many hot and cold items including a pancake machine. Great location right across from Sonic, Hot Dog Stand, Five Guys Burgers and Fries, and several other restaurants and huge mall....More
Really enjoyed, clean, quiet and close to everything. Beds were comfortable. Internet fast.Traffic in area is overwhelming if you’re not used to it, but plenty within walking distance. Will probably find a less trafficked area next visit.
When I stopped the counter to make my reservation I didn’t get the impression that I was a valued customer. No one asked why I was there or why I picked this particular hotel. The room was nice but dated. No USB plugs and an...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charlotte - Concord / I-85Responded February 23, 2018
Thank you for taking time to share your experience with us. We are sorry to hear that you did not fully enjoy your time in our hotel and apologize if some of our amenities and services fell below your expectations. Your comments are...More
I stayed on business for one night. The property was very well maintained, clean and in good shape. Very quiet hotel. the water pressure on the 4th floor was very good. Breakfast was good. The staff was very friendly and helpful. The beds were very...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Charlotte - Concord / I-85Responded February 14, 2018
Thank you for your stay and for taking the time to leave us feedback. It makes me happy to learn that several areas of your stay were excellent. IHG aims to continuously champion these areas and your positive rating is very much appreciated....More