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Sleep Inn & Suites

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95 Reviews from our TripAdvisor Community

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Showing 94: English reviews
Ontario, New York
Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Came to Charlotte to see the cure, and wanted a hotel that was reasonable, since we were just looking for a place to sleep for the night, The room was clean, and very nice. Found the bed a little softer than I care for, but other wise I can't complain, the rates are reasonable as well, and we would stay... More 

Helpful?
Thank robin t
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you Robin! You're very kind to take time and post comments regarding your visit to Charlotte with us. We hope you enjoyed your visit and that you will choose to stay with us next time your travels bring you to our area. Again, many thanks Robin. Debra More 

Hephzibah, Georgia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Upon arrival we notice that our toilet has something in it, so it couldn't have been cleaned. We went to the front counter and they said they would send some one to clean it, well that never happen we end up cleaning the bathroom because the kids had to go. No one ever came to clean the room our entire... More 

Helpful?
Thank Alexiz30
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

We appreciate your staying with us on your recent visit to Concord and for taking time to provide us with your valuable feedback. Not that we like to hear our housekeeping service didn't exceed your expectations but it is valuable information that we need to know and we thank you for sharing. Please accept our apologies and know that your... More 

Concord,
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Checked in for one night 6/21/16. Should've realized at check in, walked up and female behind counter was more worried about chatting and talking to man in lobby then doing her job.Finally, another employee approached and got checked in. When turning down covers later that evening, discovered a bed bug on a pillow. Immediately went with picture to lobby and... More 

Helpful?
1 Thank Jaime P
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Guest comfort and safety are our top priorities. As bed bugs can easily be transmitted on luggage and clothing we maintain a high level of vigilance and stand alert to any suspicious activity or sighting. Regular inspections are performed by our pest control service and we have plans and procedures in place to contain, eradicate and diffuse any concerns guests... More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed June 15, 2016 via mobile

We had an overnight visit at the Sleep Inn. The hotel was clean and the staff was very courteous. We had requested a crib for our grandson and it was in the room waiting for us when we arrived. The breakfast bar area is small but the food was adequate for the level of the Choice Hotel.

Helpful?
Thank Terri R
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you! We hope that you along with your grandson had a great visit while in Concord. We appreciate that you chose to stay with us and for taking time to review your visit online. We hope that you'll have an opportunity to stay with us again on future visits to our area. Again, thank you. Debra S. More 

Beaconsfield, United Kingdom
1 review
2 of 5 stars Reviewed April 27, 2016

We have stayed at Sleep Inn's before including this one but never again. We had many issues with housekeeping not cleaning the room properly, which we reported but nothing changed. We stayed for 8 nights and the sheets were only changed once! A mouldy milkshake was left in the fridge from a previous guest. We weren't warned about works to... More 

Helpful?
Thank victoria570
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

We appreciate your staying with us in the past and are deeply concerned that your most recent stay was so disappointing. Your sheets should have been changed daily unless you elected to participate in our energy saving program or a Do Not Disturb sign was left on your door past 12:00 Noon. I've referred this issue along with the missing... More 

Johnson City, Tennessee
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 25, 2016

This hotel was very convenient to Charlotte Motor Speedway, Concord Mills Mall and several restaurants. Our stay was nice. Check in and out were very fast, the room was quiet and there was a nice breakfast. Would stay there again.

Helpful?
Thank the_Byrds
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you! We appreciate your choosing to stay with us and we're so glad you had a good visit. Guest reviews are very important to us and we thank you for yours. Please do visit us again! Debra S. More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 25, 2016 via mobile

Hotel was everything we needed while in town for the NHRA Drag races. Fridge could have been a little cooler but the microwave worked perfect. Bathroom shower had a little wear but water had great pressure and heated quickly. We had plenty of bath linens and if we needed more they were happy to dole out more. Restaurant were close... More 

Helpful?
Thank Lynn E
Hartford, Connecticut
1 review
3 of 5 stars Reviewed April 20, 2016

I think the room was okay. Could have been a little cleaner. Also the housekeeping staff did not do a great job at cleaning out the room or refilling our bathroom with tissue. We got a coffee maker with no pot. The window was broken in the room so you could hear the highway noise while you tried to sleep.

Helpful?
Thank Nina C
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

We appreciate your staying with us recently and taking time review your visit. I apologize for our less than stellar housekeeping service in your room during your visit. I've referred the broken window to our maintenance department for immediate repair and shared your room service issues with our director of housekeeping to assess and address with her staff. Again, our... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed April 14, 2016 via mobile

I was very impressed with our stay here. Check-in and check-out flowed very smoothly and everyone was very nice. The hotel and room was immaculate. We really liked the stand up shower; it was so roomy! The breakfast was also very good. We would definitely stay here again!

Helpful?
Thank Emily I
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for your time and positive feedback regarding your recent visit with us! While all guest reviews and comments are very important to us it's always gratifying to know when we've succeeded in our top priority of creating a great guest experience for our guests. Thank you very much for sharing your experience. Please visit us again whenever your... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed April 2, 2016 via mobile

I really enjoyed my stay here. The staff was really nice and accommodating to request. We arrived an hour and a half earlier than check in and they checked us in with no extra fee. I would definitely book this hotel again.

Helpful?
Thank Shaytwantravels
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you! We appreciate your staying with us recently and your complimentary feedback. I'll share you comments with our staff. Positive feedback is not only appreciated but very motivating. Thank you for your business. We look forward to having you visit us again in the near future. Debra S. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn & Suites

Address: 7821 Gateway Lane, Concord, NC 28027
Location: United States > North Carolina > Concord
Price Range: $93 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Sleep Inn And Suites
Sleep Hotel Concord
Sleep Inn Concord
Concord Sleep Inn
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