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Great Smokies Inn

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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Suwanee, Georgia
Reviewed 2 weeks ago

Friendly staff, clean room, very comfortable mattress for a good night's sleep, newish furniture. Inn was dated or I would give it a higher rating. Enjoyed staying there for one night on a fishing trip to North Carolina.

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Helpful?
Thank Hillis L
Reviewed 3 weeks ago via mobile

Friendly staff, great rates, clean room. Our family is in a two queen bed room, and one bed is significantly more firm than the other. I'm understanding the other reviews complaining about the hard beds, and also why it's inconsistently reported.

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Thank westonwyse
Amanda L, General Manager at Great Smokies Inn, responded to this review

So glad that you enjoyed your visit with us. The 1st floor has all new mattress and this spring we will be doing our 2nd floor

Reviewed 3 weeks ago

We stayed at this hotel Christmas weekend and was very pleased with our room. The bed was amazing and it was the best sleep I've had in years. Would love to know what kind of mattress you all use so we can purchase one. We were on the first floor. Perfect location to the mountains and casino. We will definitely...

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Thank Connie L
Amanda L, General Manager at Great Smokies Inn, responded to this review

Connie, We are so glad to hear about how great your visit was. Our mattress are Beauty Rest. We look forward to your next visit.

Wilmington, North Carolina, United States
Reviewed November 27, 2016

Staff friendly but after we had to wait to check in and verifying that we had a king bed got there and they gave it away . Said a computer issue rooms were clean but mattresses definitely need to be updated

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Helpful?
Thank LuAnn Y
Amanda L, General Manager at Great Smokies Inn, responded to this review

Luann, Thank you for taking the time to write a review. We did have a computer problem that weekend. We have all new beds on the 1st floor and we will be replacing the 2nd floor in Jan/Feb2017. Please reach out to me on your next visit and I would be glad to discount your room.

Mosheim
Reviewed November 16, 2016 via mobile

Again this year we were treated very good. Rates were great and the service was excellent. They were considerate to our needs and expectations. Our car club is planning for next year at this location.

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Thank Sammy H
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank You so much Sammy. We really enjoyed yall staying with us and we looked forward to see you again next year.

Houston, Texas
Reviewed November 6, 2016

We stayed 2 nights at this hotel during our fall trip to Blue Ridge Parkway and Smoky Mountain. It is located just outside of GSMNP entrance. The room is basic but large and clean, there is no breakfast but the price is low to make up for that. There is Hardy's across the street and there other good local breakfast...

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1Thank TravelDir
Amanda L, General Manager at Great Smokies Inn, responded to this review

We are so glad that you enjoy your stay with us. Thank you for taking the time to write a review. We hope to see you soon.

Foley, Alabama
Reviewed November 1, 2016 via mobile

LOVE LOVE LOVE this hotel!!!! This was our second, and NOT last, stay here. Fantastic service, room was GREAT!! Perfect location- close to walking downtown area. As far as us- this is the ONLY hotel on our itinerary in Cherokee on future trips

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Thank Dixiemusicman
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank you so very much for taking the time out of your day to write a review. So glad that you enjoyed your visit with us. In spring we will be opening the restaurant and we have so new and fun things that we will be doing during the winter months. We hope to see you again soon.

The Hague, The Netherlands
Reviewed November 1, 2016

You will not find a hotel closer to the Great Smoky Mountains, the location of this hotel is amazing. Cherokee itself is not exactly vibrant and doen't have a lot of good restaurant options, but this place is great if you are planning to hike the Smokies. The hotel is quite basic (motel/lodge style) but clean and well-maintained. Staff is...

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Thank brambo77
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank You for staying with us and writing a great review. Just wanted to let you know we will be opening the restaurant in the spring.

Auburndale, Florida
Reviewed October 31, 2016

This hotel is on the outskirts of town. I found it to be very quiet. The clerks at the front desk were very attentive and friendly. For the price you pay which was way less than the same quality of hotels you save a bundle. If you are budget minded and want a nice place to stay this is the...

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Thank 425christalv
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank you for taking the time to write a review. We are glad that you enjoyed your visit with us and hope to see you again soon.

High Point, North Carolina
Reviewed October 30, 2016

Had had prepaid rooms with a confirmation # for our reservations but they said they did not have any reservations for us and that they were full. This was at 10;20 at night and other hotels in the area were full. Thanks to the tactful persistence of one of our group, they final admitted that they had made a mistake...

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Helpful?
Thank Bruce J
Amanda L, General Manager at Great Smokies Inn, responded to this review

Bruce I am sorry that you had trouble at check in. I am sure you were tired and just wanted to get to your room. I thank you for sharing this. It will be a great example for training. I do hope you will visit us again. And if you are in the area please call me. Thank You

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of the Cherokee Indian Reservation the Great Smokies Inn is less than half mile drive to the entrance Great Smoky Mountains National Park and the Blue Ridge Parkway,also less than 3 miles from Harrah's Cherokee Casino and many other attractions. Guests can also enjoy white water rafting and tubing in the area. Guests will enjoy free wireless internet, an outdoor pool, and business center. Spacious rooms with a choice of one king bed or two queen beds, in-room hairdryer, free local calls, iron and board and microwave and mini-fridges in select rooms. ... more   less 

Additional Information about Great Smokies Inn

Address: 1636 Acquoni Rd, Cherokee, NC 28719-9413
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $54 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Great Smokies Inn 2.5*
Number of rooms: 151
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Questions & Answers

Here's what travelers have asked, with answers from Great Smokies Inn staff and other travelers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Fridge and microwave are available upon request. Aside from that all rooms looks similar from the outside.”
 of 5 bubbles brambo77, Nov 1, 2016 | Read review
“Decide if you wish to park near your room, and ask for ground floor if important.”
 of 5 bubbles 556warrens, Aug 22, 2016 | Read review
“We were beside the pool and it was great!”
 of 5 bubbles C9982EWdonnas, Jul 26, 2016 | Read review
“Quiet hotel get the rooms at the back.”
 of 5 bubbles Bazzathegreat, Jun 28, 2016 | Read review
“room in the back facing the pool.”
 of 5 bubbles bulsa_13, Jun 24, 2016 | Read review
5 of 5
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