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Great Smokies Inn

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194 Reviews from our TripAdvisor Community

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Showing 190: English reviews
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Robbins, Tennessee
Reviewed 1 week ago

This hotel is very close to the casino as well an Mingo falls and numerous outdoors attractions. The king room on the second floor was clean, comfortable, and quiet. The AC was a little noisy, but it kept the room very cool. This is an excellent place to stay and take the short ride to the casino then back after...

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Helpful?
Thank Jsp1223
Maryville, Tennessee
Reviewed 2 weeks ago

We stayed here for two nights while visiting the casino and the train in Bryson City. The room was clean and quiet. The lobby had room to sit and wait for your room. Our beds were fine. The staff was friendly and tried to make our stay pleasant. I would stay here again when I was in the area.

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Helpful?
Thank Betty Z
Pendergrass
Reviewed March 7, 2017

Friendly employees, best sleep I had in awhile at a motel. Very quiet. Hardee's right across the road for breakfast. Just needs thicker towels and bigger bars of soap. Comfortable mattress and pillows. Furnished with microwave and refrigerator.

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1Thank 56joycec
Amanda L, Manager at Great Smokies Inn, responded to this review

Thank You so much for your kind words. We are so glad that you enjoyed your stay with us. We look forward to your next visit. Summer will be here soon and our pool will be open.

Asheville, North Carolina
Reviewed February 20, 2017

Only stayed for one night, but really nice place; clean, spacious space; not ultra modern but not extremely dated either, just homey and comfortable! All staff really friendly, VERY willing to help. Also allowed for late check out. Grounds well kept. Although winter and still chilly weather, looked like nice pool area. Had laundry room as well as vending and...

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Helpful?
Thank lrbmayfield
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank you so much your kind words. We are so glad that you enjoyed your stay.

Church Hill
Reviewed February 6, 2017 via mobile

The overall stay was fine. I'd stay here again because it's cheap and easy. It was close to the casino and restaurants as well. The beds are a little more firm than necessary and something was spilled on the bedspread (that was kinda gross). I asked if they had a hottub room, when booking, and then said "yes, we do...

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Helpful?
Thank Jamey S
Amanda L, General Manager at Great Smokies Inn, responded to this review

Jamie, please give me a call I would like to talk to you about your recent visit. We want every guest to walk away with a good experience. Thank You

Crossville, Tennessee
Reviewed January 25, 2017

Have stayed here several times and the rooms are ALWAYS clean and the staff very friendly. Everyone was very helpful and courteous. The reason I stay here often is because the motel is always quite and the parking is ample.

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Helpful?
Thank vvcynthiaknowlton
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank you for taking your time to write a review. We are glad that you enjoy your stay with us. We look forward to your next visit with us.

Suwanee, Georgia
Reviewed January 7, 2017

Friendly staff, clean room, very comfortable mattress for a good night's sleep, newish furniture. Inn was dated or I would give it a higher rating. Enjoyed staying there for one night on a fishing trip to North Carolina.

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Thank Hillis L
Amanda L, General Manager at Great Smokies Inn, responded to this review

Thank You fro staying with us. We are also doing some updating on our property so please come back and see our new improvements

Reviewed December 28, 2016 via mobile

Friendly staff, great rates, clean room. Our family is in a two queen bed room, and one bed is significantly more firm than the other. I'm understanding the other reviews complaining about the hard beds, and also why it's inconsistently reported.

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Thank westonwyse
Amanda L, General Manager at Great Smokies Inn, responded to this review

So glad that you enjoyed your visit with us. The 1st floor has all new mattress and this spring we will be doing our 2nd floor

Reviewed December 27, 2016

We stayed at this hotel Christmas weekend and was very pleased with our room. The bed was amazing and it was the best sleep I've had in years. Would love to know what kind of mattress you all use so we can purchase one. We were on the first floor. Perfect location to the mountains and casino. We will definitely...

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Thank Connie L
Amanda L, General Manager at Great Smokies Inn, responded to this review

Connie, We are so glad to hear about how great your visit was. Our mattress are Beauty Rest. We look forward to your next visit.

Wilmington, North Carolina, United States
Reviewed November 27, 2016

Staff friendly but after we had to wait to check in and verifying that we had a king bed got there and they gave it away . Said a computer issue rooms were clean but mattresses definitely need to be updated

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Helpful?
Thank LuAnn Y
Amanda L, General Manager at Great Smokies Inn, responded to this review

Luann, Thank you for taking the time to write a review. We did have a computer problem that weekend. We have all new beds on the 1st floor and we will be replacing the 2nd floor in Jan/Feb2017. Please reach out to me on your next visit and I would be glad to discount your room.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Nestled in the heart of the Cherokee Indian Reservation the Great Smokies Inn is less than half mile drive to the entrance Great Smoky Mountains National Park and the Blue Ridge Parkway,also less than 3 miles from Harrah's Cherokee Casino and many other attractions. Guests can also enjoy white water rafting and tubing in the area. Guests will enjoy free wireless internet, an outdoor pool, and business center. Spacious rooms with a choice of one king bed or two queen beds, in-room hairdryer, free local calls, iron and board and microwave and mini-fridges in select rooms. ... more   less 

Additional Information about Great Smokies Inn

Address: 1636 Acquoni Rd, Cherokee, NC 28719-9413
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $74 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Great Smokies Inn 2.5*
Number of rooms: 151
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Questions & Answers

Here's what travelers have asked, with answers from Great Smokies Inn staff and other travelers.
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Questions? Get answers from Great Smokies Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check in time is 3pm, early arrival will do you little or no good. The room probably won't be ready.”
Jsp1223, 1 week ago | Read review
“Fridge and microwave are available upon request. Aside from that all rooms looks similar from the outside.”
brambo77, Nov 1, 2016 | Read review
“Decide if you wish to park near your room, and ask for ground floor if important.”
556warrens, Aug 22, 2016 | Read review
“We were beside the pool and it was great!”
C9982EWdonnas, Jul 26, 2016 | Read review
“Quiet hotel get the rooms at the back.”
Bazzathegreat, Jun 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question