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Unfriendly and rude service especially the so called escort. Dogs were not on leases and kids running through your campsite. One site looked to have over the 8 person limit. They seem to think it’s OK to reserve 2 sites but everyone cram themselves including...More
My family visited the Cherokee KOA June 15-18. I must say it was nothing like our stay in October! We paid $425 for the 2 room premium site. Upon arrival, the refrigerator wasnt working. They brought another and it didn't cool consistent & was dirty....More
We reserved a 2 room camping cabin on-line, but upon check-in we were told because we only had 3 people & did not call to pay an additional $10 we only had a 1 room cabin. Unable to pay additional $10 upon check-in to get...More
Our first camping trip in our newly purchased camper was a total disappointment thanks to the Cherokee KOA. I made online reservations, which gave me a confirmation except it did not indicate which site. We called the office to find out which site we reserved,...More
3 Thank Devin H
Response from Cherokee K, General Manager at Cherokee / Great Smokies KOAResponded today
Thank you for you feed back and I do apologize for your stay not being what it should have. It is why I personal came over as soon as I was informed of the issue and that you were unhappy. I did offer to move...More
We stayed @ CherokeeKOA during Mother's Day weekend. Our res. we made 4/2/18 noted that our friends the ***** were also camping the same weekend & that we wanted our campsite to be as close to theirs as possible. I also called in within a...More
Response from Roadtripnana | Reviewed this property |
Well... your visit has came and gone. My apologies for seeing your question. You can fish for sure. We didn’t personally see any other wildlife out of the normal deer, squirrels, and birds. Hope your trip was awesome!