We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
92 Koa Campground Rd, Cherokee, NC 28719-6451
Contact accommodation for availability.
There are similar hotels available.
View all
Traveler (227)
Room & Suite (54)
Pool & Beach (25)

About

#2 of 15 Specialty lodging in Cherokee
Location
4.5
Cleanliness
3.8
Service
3.9
Value
3.8
What a location! The Cherokee/Great Smokies KOA is bordered on one side by the serene Raven Fork River and on the other side by three tribal trout ponds. It lies just across the road from Great Smoky Mountains National Park and one mile from the Blue Ridge Parkway. From almost anywhere on the KOA's grounds, take in 360-degree mountain views. The resort campground offers camping cabins, cottages and Deluxe cabins, large RV and tent sites. This KOA is ideal for the biggest group gatherings with year-round indoor and seasonal outdoor pools and hot tubs, food service,an outdoor movie-cinema, a Jumping Pillow and adventure mini golf. Campers enjoy the shuttle to area attractions and events too numerous to count. Check online for special events, theme weekends and seasonal activities.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Pool
Breakfast available
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Gift shop
Self-serve laundry
Hot tub
Indoor pool
Outdoor pool
Fence around pool
Show more
Good to know
HOTEL STYLE
Family
496Reviews10Q+A70Room tips
Traveler rating
  • 210
  • 120
  • 58
  • 48
  • 60
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Deborah Buchanan wrote a review Jul 2022
Forest City, North Carolina388 contributions56 helpful votes
+1
We had a great experience at Cherokee / Great Smokies KOA with our grandsons. We rented the Deluxe Cabin Studio on Creek and it was perfect for the four of us. It was cabin 386. The site was right by the river and shaded with large trees. It was extremely quiet there. The boys loved the bunk room in our cabin and we had a great time roasting marshmellows by our own firepit as well as enjoying our meals outside on the patio area by the creek. Our best boy Tango, enjoyed the pet friendly cabin and loved the outdoor space as well. The pool and river were a great place to cool off and the grands enjoyed the jump pad and playground. The manager Joann was extremely nice at arrival and departure. The other staff we interacted with were friendly and helpful. I have to agree with other reviews that the internet is "spotty" but this is in the high mountains, folks....wifi is bad everywhere in Cherokee. We were aware that the outdoor pool facilities were under construction as it stated it online (in bold letters) when we made the KOA reservation as well as in the materials emailed to us with our confirmation. The new pool facilities will be amazing when it is all completed based on the renderings posted at the office. We were also able to do some hiking, go to Santa's Land, enjoy swimming and fishing, visit Cherokee and even take in a movie at the theater. Overall, we had a wonderful experience and plan to return for future stays. Thank you, Cherokee / Great Smokies KOA for a nice vacation and awesome memories made! :)
Read more
Date of stay: July 2022
Rooms
Location
Service
Room Tip: Cabin 386 was great!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Vicki S wrote a review Jul 2022
3 contributions1 helpful vote
My family and I decided to rent a cabin at the KOA in Cherokee. Overall the campground was ok - but I had a less than nice experience with the manager over towels (of all things). I was told everything was in included with our deluxe Cabin. I even called to verify sheets, towels, cookware was included. There were 5 of us staying 6 nights. We tried to get clean towels several times. The last attempt ended with me having a confrontation with the manager and being told I could not get clean towels. I was only allowed 6 clean towels every 3rd day after 4:00 pm. Are you serious? We needed towels and did not bring them because we were told they were provided. We like to shower at least once every day, maybe more, after hiking or being outside. I could not have clean towels. If you rent a deluxe Cabin at this KOA bring your own towels!
Read more
Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
2sweettreats wrote a review Jul 2022
37 contributions14 helpful votes
We rented a cabin for a 3 nights, 1st the line to check in was ridiculous, they had 2 people but one was helping someone but kept getting on the walkie talkie and walking off leaving the other woman to do all the check in. We had to wait a good 15 minutes, it would have been nice if they had another worker to help. When we reserved the cabin we were never told that the outside pool was closed, the indoor pool is small and was always jam packed and being in a green house type establishment was really hot. The cabin we were in had a defective door, got in easily the first night, but had trouble getting in the next morning. Decided to go tell the office because there was a big chunk out of the door and because the alarm of another cabin was going off. When I went to tell them about the alarm she was like what type of alarm and when I said I didn't know she was a little rude and said smoke alarm and I was like no but I don't know but we could hear it from our site. When she found out we weren't in that cabin she said she would tell someone to fix it, that being said 2 hours later it was still going off and had to stop someone who worked there to try and fix it (which he did). She took a note of the door, we left for the day and came back later we couldn't get the door opened (didn't want to force it and break the key in the lock) so we had to go back to the office. I do give 2 thumbs up to the first gentleman who came to help us, he got the door opened and called Jeremiah telling him the issue. Jeremiah went to get some tools and fixed the door and then he came back later with a new key saying it may work better which it did. I'm not sure when they cleaned the bathrooms never saw anyone cleaning, but one shower had some white type of mesh and it was there all week. I used that shower as the other one the water wouldn't get warm. One thing I did like is that the cabins were in bunched in 3 or 4 cabins per section and there were 5 or 6 cabins being rented but they didn't put everyone on top of each other just 1 cabin being used per section which was nice. If your going to tent camp be aware the ones we saw (there may be more but not sure) is right by the road so it is loud. Also I don't think they clean the cabins right away as the one in the next section over didn't get cleaned until the day we were leaving although there hadn't been anyone in it our whole stay.
Read more
Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Nash P wrote a review Jun 2022
2 contributions
Absolutely no WiFi. Cabin was gross floors never been mopped, fans covered in dust, thick spider web throughout the cabin. Numerous shower stalls with broken locks, doors, handles, or other various issues very unsafe for kids and teens. Toilets in disrepair.
Read more
Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
PamLMS wrote a review Jun 2022
Charlotte, North Carolina17 contributions7 helpful votes
Had a great spot by the river. But outdoor pool and grill were under renovation. No Wi-Fi for last 2 days. Wood and ice were promptly delivered and cable issues were addressed and fixed. Next visit will not be on a holiday weekend. Popular spot.
Read more
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Kenneth Dwayne B wrote a review May 2022
4 contributions2 helpful votes
The facilities were great, the kids had a great time then we left, that's when the "fun" began. I will keep this short simply because it angers me so. After we left my daughter realized she had left her bag in the cabin we had stayed in, myself and 3 other adults called nearly nonstop for 3.5 hours, yes this was Memorial Day, all we got was the recording even when we pressed the option 2, which is " If you're in the campground and need assistance press 2" I chose this option 11 times to no avail, this went on until 6pm when the office closed and again the following day from 9am until noon when I finally had to leave work and drive 1.5 hours to get it, luckily it was still there. I tried to speak to the manager that surprise wasn't there and the lady I had to speak with just blew me off saying they were short staffed and had been by herself until just before I got there, in the store where no-one was except me, her and one other employee. and she been answering the phone all day making reservations right after she said the campground used a service to do that very thing. I won't say don't go but I will say don't expect anything in the way of customer service
Read more
Date of stay: May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
blondie0366 wrote a review Mar 2022
Carp, Canada11 contributions6 helpful votes
Stayed here 2 nights escorted to our site 290 towards the back of campground many, many roots sticking up on site side of motorhome entrance. The men's showers were filthy and the benches for sitting on in the shower had been ripped out only one hook on the wall etc One of the bathroom doors was falling off . On the plus side it is away from the main roads and therefore nice and quiet . Yes we should of complained about the site but really didn't feel like setting up again on another site
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Eagle1 wrote a review Oct 2021
3 contributions
Arrived at cabin on the river , nice sounds and view . The cabin was dirty , used q-tips under the bed , broken toilet seat . Called that evening to the # for assistance, voicemail full and no return call. The staff at the front also told us that our cabin didn’t have a fire circle , that there was a community one right near the cabin . Told me they turn it on at 7pm and turn off during quiet hrs . So that night the gentleman turned it on and left it on all night lol . The following evening no one turned it on , so I called the after hrs # and same thing , no response . There were 7 of us sitting there waiting for someone to come light the fire , so at 7:40 I went with my flashlight to look for tool to turn it on and some assistance, finally staff member saw me with my flashlight and said you can’t be in pool area lol, so I kindly asked her to come light the fire for the group . She told me that she thinks the key is lost and that if she did find it she would have to turn it off at 9pm🤷🏽‍♂️ Not consistent with anything at this place ! So she finally found the key and turned it on at 8 then came back to turn it off at 9pm. Next day on checkout, I asked for Rachel the manager so as to bring these things to her attention, she was rude and abrasive , very unprofessional for a manager ! Lied to me and said that the young lady told her that I cussed at her about the fire circle , which was not true by any means. Rachel turned everything around on me , even the dirtiness of the cabin ! She took no responsibility for herself or her staff and just said we are running on a skeleton crew ! Then she told me my veterans shirt was offensive and told me to leave the premises! Have come to Cherokee my whole life , will not be back again unless this place changes ! Will go spend my $ in Tennessee!
Read more
Date of stay: October 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Dk9383 wrote a review Oct 2021
Madison, North Carolina35 contributions7 helpful votes
No heat in cabin. No response from office staff. Office staff was very rude the following day. Stated she could not hear me due to her music being loud. Extra blanket we had to try stay warm smelled like stinky feet. I reached out to manager with no response. Would not recommend. Could not enjoy cabin without heat.
Read more
Date of stay: September 2021Trip type: Traveled with family
Room Tip: Would not stay here again
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
msalts wrote a review Sep 2021
Columbus, Ohio93 contributions64 helpful votes
Really nice KOA located 1.5 miles from Mingo Falls and within minutes of the National park entrance. Pros: - Paved roads and extra large concrete pads/patio - Mature trees provide shade - Great facilities. Indoor/outdoor pool, jump pad, parks, dog park - Water sites have extra shade and sound of rippling water - Cable works well. Wifi is ok but not enough to support remote work - Extremely quiet - Creek side sites allow for fishing or tubing from your site. There are only a few of them. Cons - On waterfront sites view is obstructed by brush and mounds to prevent flooding. You can hear the water and can put a chair on the bank to watch it, but from your concrete pad, you can’t see the water - little/no cell signal - No outside wood and it’s $9 a bundle (there’s a spot just outside campground to purchase for $4) - Very dark park. No evening lighting - “lake” sites back up to the reservation dishing holes. There is a fence preventing direct access. - some creek sites are at a runoff and the bed is dry. Look for sites by 230 for active water site (pic is view of water from flood barrier at site 230)
Read more
Date of stay: September 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Previous
123456
ALSO KNOWN AS
cherokee / great smokies koa hotel cherokee
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsCherokee
NUMBER OF ROOMS
29
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Cherokee / Great Smokies KOA
Which popular attractions are close to Cherokee / Great Smokies KOA?
Nearby attractions include Mingo Falls (0.4 miles), Mountain Farm Museum (1.8 miles), and Qualla Arts and Crafts Mutual (3.7 miles).
What are some of the property amenities at Cherokee / Great Smokies KOA?
Some of the more popular amenities offered include an indoor pool, free parking, and a hot tub.
What food & drink options are available at Cherokee / Great Smokies KOA?
Guests can enjoy breakfast during their stay.
Is parking available at Cherokee / Great Smokies KOA?
Yes, free parking is available to guests.
What are some restaurants close to Cherokee / Great Smokies KOA?
Conveniently located restaurants include Sassy Sunflowers Bakery & Cafe, Peter's Pancakes & Waffles, and Wize Guyz Grille.
Are there opportunities to exercise at Cherokee / Great Smokies KOA?
Yes, guests have access to an indoor pool during their stay.
Are pets allowed at Cherokee / Great Smokies KOA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Cherokee / Great Smokies KOA?
Many travelers enjoy visiting Mingus Mill (1.7 miles) and Oconaluftee Indian Village (3.8 miles).
Does Cherokee / Great Smokies KOA have any great views?
Yes, guests often enjoy the mountain view available here.