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Fairfield Inn & Suites Cherokee

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Fairfield Inn & Suites Cherokee
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302 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cherokee
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Showing 302: English reviews
Reviewed June 30, 2015 via mobile

The proximity to the casino was awesome! It was a short walk across the street. The front desk staff was nice and courteous.The breakfast was great and the indoor pool was a nice surprise for my family. I would recommend this hotel.

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Helpful?
Thank Angela W
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. We are glad to hear that you enjoyed the close proximity to the casino, our nice and courteous staff, and our breakfast. We hope you will stay with us again whenever your travels bring you to Cherokee.

Central Texas
Reviewed June 30, 2015

I have stopped in Cherokee overnight several times and never noticed anything special about the accommodations. This stay I really noticed how clean the room was. They must have recently refurbished the rooms. The room was quiet until the occupant next door turned his TV up full blast and kept me up all night... The breakfast was the usual fare...

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Helpful?
Thank ik04
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. We are glad to hear that room was clean and that you enjoyed our breakfast. I apologize for the noise from a nearby room. We hope you will stay with us again next time your travels bring you to Cherokee.

Maryland
Reviewed June 29, 2015

Fairfield Cherokee was a life saver after a horrible stay at the Comfort in on the river. Hotel was very nice, clean, updated, good wifi, comfortable beds. Reasonable price great location across from the casino, you can walk to it. The young lady at the front desk was extremely helpful and kind. Breakfast area was very nice as well as...

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Helpful?
1Thank nthemermaid
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am glad we were able to accommodate you with a room. I am also delighted you found our hotel to be clean, updated with comfortable beds, our staff helpful and kind and a convenient location. We hope you will choose to stay with us again...

Columbia, South Carolina, United States
Reviewed June 20, 2015

The front desk was very friendly and helpful, the rooms were great. the breakfast was really good and the pool was nice as well. The only thing that would have made it better was if they had a hot tub.

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Helpful?
Thank Scott D
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete the survey of your recent visit. We are glad to hear that you found our front desk staff friendly and helpful and that you enjoyed our rooms and breakfast. We hope you will choose to stay with us next time your travels bring you to Cherokee.

Reviewed June 18, 2015 via mobile

This hotel was perfect for our gambling getaway. It is located directly across the street from the casino, making it easy to walk over and lose all your money :). Breakfast was free and had a nice variety, would stay here again

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Helpful?
1Thank Tara2123
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. We are glad to hear that you enjoyed our close proximity to the casino and that you sampled our breakfast. We hope that you will choose to stay with us again whenever your travels bring you to Cherokee.

Kalamazoo MI
Reviewed June 8, 2015

We were passing through Cherokee and decided to stay a night. We got a good rate on a suite. Really liked the layout of the rooms and bath. Hotel is right across from the casino. Staff was friendly. Breakfast stays open til 10 for us late risers. Noticed they had a pool, but we didn't take time to enjoy it....

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Helpful?
Thank JGTIL
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post your experience regarding your stay with us. I am delighted to hear our staff was friendly, beds comfortable, you enjoyed our hot complimentary breakfast and our location is convenient. We appreciate your feedback and hope to see you again on your next visit to Cherokee.

Reviewed June 1, 2015 via mobile

Impossible to get a weekend room at Harrahs, so this is a great alternative. Right across the street. Clean and comfortable. Free hot breakfast. Free parking. Friendly faces at front desk. I use Marriott points so I stay for free. What more can you ask for?

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Helpful?
1Thank Joel K
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am delighted to hear you had a pleasant stay, our staff was gracious and a convenient location. Thank you for your feedback and we hope to serve you again whenever your travels bring you back to Cherokee.

Acworth, Georgia
Reviewed May 31, 2015

There were 3 couples in rooms and our stay was very pleasant. Very convenient to the casino and rooms were nice. Breakfast buffet was included and the staff was gracious. Highly recommended. We stayed in rooms 212, 210 & 214.

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Helpful?
Thank originalmissscarlett
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you taking the time to complete our survey. We are glad to hear that you found our location convenient to the casino and our rooms nice. Also, we are excited to hear that our staff was gracious to you. I will be sure to pass along this information to our staff, and we hope that you will choose us...

Charleston, South Carolina
Reviewed May 23, 2015

First of all check in time is 3:00. They didn't have our room clean until 4:00 making us late for an appointment. This is the most we've payed for a room in the Fairfield chain and has to be worst room we've had. The floor was dirty not vacuumed. Stains in the carpet. And there was something nasty on the...

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Helpful?
2Thank Patricia L
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. Please accept my sincere apologies for the room not being ready until 4:00pm and the cleanliness not being up to our standards. I have addressed the issues with the front desk staff and housekeeping to ensure this was an isolated issue. I hope that you will give us another chance...

Arden, North Carolina
Reviewed May 23, 2015 via mobile

Nice typical Fairfield Inn. An easy walk across the street to Harrahs. In just a few minutes you are in the casino. Check in was efficient. The hotel is starting to see a little wear and tear such as hole in bathtub. Room was clean. AC turns on and off all night which is a little frustrating. There isn't a...

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Helpful?
Thank Arden N
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am glad to hear that you enjoyed our location to Harrah's casino, you found our check in was efficient, and you found our rooms were clean. I apologize for any inconvenience of our AC units turning on and off during the night. I will pass along this information to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $109 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn & Suites Cherokee staff and other travelers.
5 questions
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over a year ago
Robbinsville, North Carolina
over a year ago
Longs, South Carolina
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cherokee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Park your car here and walk across the street to the casino....24 hour free coffee.”
 of 5 bubbles Billpokeypants, Nov 2, 2016 | Read review
“Request a room that does not face the street”
 of 5 bubbles Y9508WImaryp, Oct 29, 2016 | Read review
“We requested to be on the 1st floor and were upgraded to a suite at no additional cost.”
 of 5 bubbles P5081KPlisah, Oct 17, 2016 | Read review
“Try not to stay in a room near the busy road”
 of 5 bubbles HoosierFamilyTravels, Oct 8, 2016 | Read review
“The suites are worth the extra money”
 of 5 bubbles Brian30135, Jul 18, 2016 | Read review
5 of 5
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