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Harrah's Cherokee Casino Resort

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Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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12,788 Reviews from our TripAdvisor Community

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Showing 12,781: English reviews
Boiling Springs
Reviewed January 31, 2017

Great time and great service as the team there was very helpful and friendly. We will be planning more trips to the casino, this was our first trip and for a place to visit that allows us to get in and have some fun is a wonderful thing.

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Helpful?
Thank 478civey
Knoxville
Reviewed January 31, 2017

Rooms are large and very clean. Never had a problem while at Cherokee. It's close enough to drive just for the day. We always have a great time while there. There are plenty of place to eat. Lots fo variety.

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Thank edgarl0
Georgia
Reviewed January 31, 2017

Enjoyed the playing but no winner. The biggest disappointment was the shower in our room did not work. My day is started with a good, hot shower and was very disappointed when didn't work. The front desk didn't seem too concerned.

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Helpful?
Thank Countrystar
Rachel H, Service Specialist at Harrah's Cherokee Casino Resort, responded to this review

Thank you for taking the time to provide feedback from your visit. We truly appreciate the opportunity for us to improve our service. We apologize that your experience does not reflect our service standards. If you would like to discuss your experience further, please feel free to send us an email at Totalrewards@custhelp.com. Please be sure to include your TripAdvisor...

Reviewed January 31, 2017

hotel was nice but lets face it, its a casino! we do not gamble and the casino itself obnoxiously STANK of smoke! I did not expect to be nickel and dime'd at every turn. We did eat at Brio and that was the best part of what we ate....The town of Cherokee I would advise touring. If we go again,...

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Helpful?
Thank William H
Howell
Reviewed January 31, 2017

This is a great place to stay while visiting Cherokee ....the rooms are very nice and if you like to gamble then there is a great casino.....they have valet parking which makes your visit easy and there is a variety of stores to visit

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Thank 173dianner
Bonaire
Reviewed January 31, 2017

Beautiful location, good customer service, excellent food, rooms are very nice and up to date. Wish they had a larger non-smoking area for slot/table play. Poker room needs to add a "bad beat" jackpot or other promotions.

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Thank Dan T
Randleman, North Carolina
Reviewed January 31, 2017

I have been 3 times and always have a great experience with facility, food and staff. Its always important to go in with the right expectations of just having fun and not trying to bank on becoming rich quickly.

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Thank Tim G
York, SC
Reviewed January 31, 2017

a fun place to go, to gamble and to relax with friends or family. I do wish they had a few more places to eat that are affordable. The food court needs to be updated and the cashiers seemed overwhelmed. I would love to see the downstairs restaurant be open for more hours.

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Thank wifeofmayor
Maryville, Tennessee
Reviewed January 31, 2017

I loved that there was a valet service, it costs $12 but if you save your receipt from your meal and present it upon leaving the service is free. The casino is beautiful inside with a beautiful waterfall in the lobby. There are so many slot machines to choose from and many other table games including a money wheel. The...

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Thank barbell2017
Abingdon
Reviewed January 31, 2017

Excellent customer service and great fun. Slightly difficult drive but beautiful in the fall and summer. Rooms are always clean and well furnished. Close proximity to Gatlinburg tn, 45 minute drive thru the great smokey mountains.

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Thank Cynthia M
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service

Additional Information about Harrah's Cherokee Casino Resort

Address: 777 Casino Drive, Cherokee, NC 28719-9761
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $116 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harrah's Cherokee Casino Resort 4*
Number of rooms: 1108
Reservation Options:
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Also Known As:
Cherokee Harrahs
Harrahs Cherokee Hotel
Harrah's Cherokee
Harrahs Cherokee Nc
Harrahs Casino Cherokee Nc
Harrahs Hotel Cherokee Nc
Harrahs Cherokee Casino Hotel
Hotel Style:
#1 Family Hotel in Cherokee
#1 Romantic Hotel in Cherokee
#1 Green Hotel in Cherokee
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Questions & Answers

Here's what travelers have asked, with answers from Harrah's Cherokee Casino Resort staff and other travelers.
110 questions
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Cordova, North Carolina
Eastaboga, Alabama, United States
Cleveland, Tennessee
over a year ago

See all questions (110)

Questions? Get answers from Harrah's Cherokee Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book room in advance they fill up fast”
 of 5 bubbles bahiyyihp, today | Read review
“Went there on a day trip....live in Knoxville...”
 of 5 bubbles L5850SEdavidm, today | Read review
“ask for a mountain view”
 of 5 bubbles 720debbiek, today | Read review
“Great views from the top!”
 of 5 bubbles saltmcg, today | Read review
“Room was very nice & Clean & if you don't use room service they even reward you've/a coupon to gamble 😜”
 of 5 bubbles mariang933, today | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question