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Cherokee Lodge

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Cherokee Lodge
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109 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Knoxville, Tennessee
Reviewed 1 week ago

I had problems from the time I called to make a reservation until the time I checked out. The staff is unhelpful and unprofessional. This was not limited to one employee, so I can only assume the problem starts with management. The wifi barely worked. The temperature control on the heater was not functional, so the room was either too...

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Helpful?
Thank sidmando
Sheldon, Vermont
Reviewed 5 weeks ago via mobile

This is a great place to stay. Staff is very friendly and helpful. Room was very clean,comfortable, and quiet. It is pet friendly.The price was reasonable and walking distance to a quick stop,Hardee's and a cute little downtown with lots of shops.

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Thank Marsha D
Massachusetts
Reviewed October 26, 2016 via mobile

The motel is very convenient to the entrance to the Great Smoky Mountains The room was good size, clean and well kept up The rate was very reasonable. So we got a good deal overall. It was about 10-15 minutes to Harrah's casino.

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Thank GoRhody
Florida
Reviewed October 24, 2016

We spent 1 night at the hotel. It was very nice. The staff was very helpful on giving us directions to find our way around. The room was clean and comfortable. We would definitely stay there again. It was a short drive to the casino which was nice. Places to eat and shop are close by also.

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Thank missjoflo
Wilmington, North Carolina
Reviewed October 16, 2016

Lower price than other area hotels. It is clean and decent but not upscale. I rate a hotel on how good it is for the money (what it is supposed to be). For the money, it is good and I would have no problem staying here again. If you are looking for upscale, may not be for you. If you...

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Thank krissypoo79
Gastonia
Reviewed October 11, 2016

My fiancée and I arrived Friday evening about 9 p.m., and there was a "back in 5 minutes" sign on the office door. We stood around for a few minutes, and finally a young woman came out of the back office looking and sounding as if she'd been asleep. I can understand that at midnight or in the wee hours,...

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1Thank Jason W
Reviewed October 9, 2016 via mobile

Had to leave home because of hurricane Matthew. Not clean rooms. Beds nasty. RUDE EMPLOYEES and managers. If you stay there check your beds thoughly. Found hairs on the sheets. Went to change linens mattress cover was nasty and had blood stains on it. Had to clean toliet before it could be used. Asked for a clean one but was...

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Thank Chris S
Lumberton, Texas, United States
Reviewed September 19, 2016

Wonderful staff, good location. Large rooms with beautiful views. A light breakfast would have been nice. They had coffee in lobby and coffee pot in room. Staff gave us great advice on where to eat. WiFi was pretty much non-existent.

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Thank Debbie D
Reviewed September 18, 2016

We went there, cause we weren't able to get a room at Harrah's. Price for room was very reasonable. We were just there for one night, but it suited out needs. Room was very clean and comfortable.Had a smoking room with a king size bed and wifi. Service was great, housekeeping was great, staff there was very nice and helpful....

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Thank Teresa I
cape canaveral
Reviewed August 24, 2016

3 nights and everything was perfect!! Room was ready for early check in and spotless. all lodge persons were friendly, professional and knew the jobs. My highest praise. Going back end of Oct. 2016 Tish G.

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1Thank tish g
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
The Cherokee Lodge is located on the Cherokee Reservation less than two miles from the Great Smoky Mountains National Park.We are only 2.5 Miles to Harrah's Cherokee. It is within walking distance to area shopping and restaurants. All rooms have a refrigerator for your convenience. Smoking,Non-Smoking and Handicap accessible rooms are available. Standard rooms are available with either 1 King size bed or 2 Queen size beds. Some Pet Friendly rooms are available. We have Deluxe rooms available that are twice the size of our Standard rooms, with 2 Queen size beds, your own Private Balcony, Refrigerator, Microwave and expanded seating area. Tubing and fishing are allowed on our property! ... more   less 

Additional Information about Cherokee Lodge

Address: 1593 Acquoni Rd, Cherokee, NC 28719-6477
Location: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $64 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Lodge 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Cherokee Hotel Cherokee
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Questions & Answers

Here's what travelers have asked, with answers from Cherokee Lodge staff and other travelers.
10 questions
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MOUNT HOLLY
over a year ago
Mount Prospect, Illinois
6 months ago
Winston Salem, North Carolina
Charlotte, NC
over a year ago
MOUNT HOLLY
over a year ago

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Questions? Get answers from Cherokee Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Wish I could help, but I'm doubtful there's any good ones here.”
 of 5 bubbles D7033UMjasonw, Oct 11, 2016 | Read review
“Rooms away from the parking lot are quieter.”
 of 5 bubbles 655teresai, Sep 18, 2016 | Read review
“1st floor is best.”
 of 5 bubbles tishg957, Aug 24, 2016 | Read review
“I would check out the room before you accept it.”
 of 5 bubbles 216janiceo, Jun 29, 2016 | Read review
“Be prepared for wall unit air conditioner.....noisy!”
 of 5 bubbles carolinasnyder, Aug 9, 2015 | Read review
5 of 5
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